Energy Saving Solutions LLC

We were assigned this company by NYSERDA - and they left a lot to be desired. The owner is a bit arrogant and misleading and I didn’t feel confident in his knowledge (as a former contractor myself). He also wore shoes in my house and LOVES to talk about himself and who he knows lol.

Number one, this guy BLEW UP my phone any time I didn’t respond very quickly - unprofessional. Not everyone has as much free time as you might have. One time I checked my l cameras to find out he let himself in to my yard (without calling) to “take some pictures” - this was a bit unsettling but we let it slide.

We needed some electrical work - these people AGAIN sent someone to my home unannounced on a Saturday evening. The “electrician” he sent was driving a barely-working minivan and appeared, in my opinion, high on stimulants. I thought a homeless man was at my door. I’m not judgemental, but anyone could see this guy and say “I wouldn’t let him work in my home”.

We started getting quotes and ideas together anyway. Frank, the owner, was adamant on a Bosch heat pump water heater despite us having a brand new gas water heater. He forgot that he had previously mention the kickbacks and incentives he receives from Bosch and/or their partners.

The minute we pushed back on the questionable electrician and asked if we had other options aside from the heat pump - he “dropped us” as our “contractor”. This is hilariously transparent in my opinion. No incentives and no dirt-cheap electrician = not enough profit for my pockets = “I’ll move on to the next poor person who will take whatever I give them” (this is my opinion)

We were likely not going to hire this questionable business either way, but wanted to see what they’d say.

In my opinion, they really wanted to bend the NYSERDA rules to replace our (brand new) gas water heater with a Bosch electric heat pump. If I had to guess, they “bend” the NYSERDA rules to line their pockets - just a guess.

They get poor applicants from poor areas and their typical client lets them do whatever they want because it is no cost to them. It was apparent to me that they don’t get a ton of suburban clients like my family.

If you’re looking for a professional contractor, I’d look elsewhere.

Knowledgeable, professional, courteous. Great service.

Still awaiting the boiler/water heater combo. However, Tonya has provided excellent customer service.