Constraction reviews in Rochester, New York

4.7 based on 1994 reviews Back to the listing
    5

    I found myself in a no win situation when I had an ice dam terrorize my 20 year old roof and home. I called and set up estimates with 3 other companies besides Stellar. I was all set on another company, than Chris walked in! Right off the bat he was the most personable salesman and person I have ever met. The other companies that came into my home, looked at the roof and within a half hour I had a quote and they were gone! Not Chris! Chris and I spoke for hours! He took pictures of the entire roof, explained the entire process to me and showed me the difference in all the materials! My roof was done in one day and the crew was nonstop. I received pictures of the process as it was being done and Cisco was wonderful and kept me updated on everything! We did however have a few hiccups which was expected but Chris and Cisco were right there and the situations were dealt with right away. Stellar did an amazing job from start to finish and I couldn't be happier. Thank you Chris Konya for going above and beyond and thank you Stellar roofing for an amazing job!

    5

    Our experience with Stellar Roofing was more than we hoped for. From our first contact with Charlie to our meeting with Mike, their professionalism and confidence in their product was evident. On the day of install, the crew was here by 7am and worked non-stop for 12 hours, with Luis keeping everything moving smoothly. The project Manager, Cisco, stayed in touch with us throughout the entire process and continually updated progress by sending pictures and/or calling to let us know exactly what was happening. We couldn't be happier with our decision.

    5

    Very happy with everything Stellar did. Junior (Foreman on job) was very courteous and friendly to work with. Cisco (project manager) was very responsive and kept in touch all during the install. The team finished the entire tear off and new roof install the same day. We’re very happy with the warranty, materials and even the color options. Don’t waste your time just book with Stellar - you won’t regret it!

    5

    You can’t truly put a price tag on what I felt checking this roof off my list. For years, it weighed heavy knowing I couldn’t control what had gotten so bad, but Stellar Roofing turned that story around in record time. Manuel’s crew took on what Jacob himself said was a record setter for poor condition and delivered results at warp speed.

    This wasn’t just a roof replacement. It was peace of mind. Jacob guided me through every step, and Julian went above (literally) and beyond to capture one of the best photos I’ll ever have: me standing on a solid roof that symbolizes relief, safety, and a fresh start.

    For me, Stellar Roofing isn’t just selling materials and a warranty. They are selling trust, dignity, and the freedom of knowing you’re finally protected. I wouldn’t trust another soul with a roof this bad or worse.

    In rural areas, this is how we do it: with honesty, heart, and hard work. And Stellar Roofing brought all three. Thank you, Jacob, Manuel, Julian, and the entire team. You’ve given me more than a roof. You’ve given me rest.

    5

    Everyone I spoke with was very nice, very thorough in explaining the inspection and how the work would be done. Cisco Garcia the project manager, and Maria, made sure I was informed and answered any questions. Jacob patiently explained the inspection and photos of areas needing work. I felt confident that they were honest with me. Also Stellar being a Christian company added to my assurance that the company is reliable and honest. Work was done fast and completely. Highly recommend!

    5

    Just had Stellar Roofing do my house. Complete tear off. They were up front about pricing when the salesman was here. Little more expensive than other companies I looked at, but I feel was worth it. I have an old house, very steep roofs. Nector Garcia and his crew did a super job. Tuned into a 4 day job due to the nature of the roof. Were here 10+ hrs working hard each day. Tear off went well and was cleaned up. When the job was totally finished they went around and double checked everything. Were careful with our landscaping. But roofing is messy and the only thing I would do differently is wait until fall after "flower season". Would recommend Stellar, Nector and his crew to anyone needing a roof.

    5

    Stellar Roofing has some of the best folks working for them, from the initial estimate through job completion, a top-notch operation! In a little over a two weeks we had all the windows in our house replaced, from a large front room picture window with two side windows, to even the small bathroom windows-about 18 windows in all, various sizes and unique characteristics (some with built-in blinds). Michelle and Derek worked diligently and carefully the entire time, ensuring each window was installed correctly and cleanup done after each was completed. I cannot say enough about the professionalism, courtesy and respect these two displayed the entire time and how well they worked together to make sure the job was done right and to my expectations. Stellar was not the first I approached for this project, but from here on out they have my business. Highly recommend!

    5

    Seller did an amazing job of replacing the roof on our home. What’s more, they did it during the winter in very cold conditions, nevertheless, the crew was always very cheerful and courteous and very efficient
    The job turned out beautifully

    1

    If your thinking of using Stellar for your window replacement, DONT. The sales rep will say whatever you want to hear to close the deal. My windows were measured incorrectly by Stellar so they are all too small. On top of that I was told the installers are Stellar employees, but the guy installing my windows told me he's a subcontractor and he kept complaining that he should never have been assigned to a project this big. I was told the installation would take 3 days it ended up taking 6 and it's still not completed. The aluminum trim around the windows was all cut too short exposing the wood underneath. Its all just hand tight and that resulted in the trim falling off after about 2 weeks. I keep getting the run around claiming that someone will be back to fix all the problems and yet no one ever shows up. If I could give zero stars I would. The installer also damaged my gutter and did not tell me about it. I had to call the office to mention that.

    5

    I found the workmanship and craftsmanship and professionalism of this crew was beyond approach
    . I Found the following people, Cisco, Rudy, and Jacob, very professional in every detail of the job from beginning to end. I would highly recommend this company for any of your roofing needs. They get a top star rating from me and my family.

    5

    I had outstanding experience with Stellar Roofing and Manuel’s crew. Julian did a great job managing the team and keeping me updated throughout the day. They completed the job well ahead of schedule, just in time before the rain started, and their professionalism was top-notch. Highly recommend them!

    5

    Stellar Roofing is truly true to their name. After my initial call for a roofing consultation, they arrived at my home the very next day. Ryan Walsh spent several hours with us, thoroughly inspecting both my roof and attic. He provided detailed explanations along with photos that clearly demonstrated the damage and necessary repairs. He thoughtfully laid out all available options and guided us through the decision-making process with confidence and transparency. Within one week, a team was at my home, and I had a brand-new roof completed in just two days—mind you, this was in December with snow and ice covering the roof. The project was led by Cisco Garcia and Junior, and their communication was exceptional. Cisco kept me informed every step of the way, providing progress updates and photos throughout the process. The crew was one of the hardest-working teams I have ever seen—they barely stopped to take a breath. The job was completed with the utmost professionalism, and the cleanup was immaculate—not a trace of debris left behind. I could not be happier with the service provided by this company. They are truly a stellar team, and the added peace of mind of a 20-year warranty allows me to finally breathe easy again!

    5

    I am so happy with the new siding on my house!! Antonio was the project manager and he was great at answering questions and communicating about any issue that arose. I would highly recommend Stellar for any job. Their crew work hard and long hours to get their jobs done. From the sale pitch from Frank on I have been impressed with Stellar.

    5

    Chris Konya came out and did a very thorough walkthrough and inspection of our old roof, attic space and shed roof. Chris was very detailed in the scope of the project and materials that would be used. Dumpster and materials showed up a few days prior to the work being done, we were notified ahead of time they would be coming. Project Manager Julian Ospina made contact with us first thing in the morning as the crew arrived. Julian walked us through what work would be done and we were provided a link to photos that would be updated throughout the day to chronicle the work and any issues that may arise. Complete tear-off of old roof, plywood repairs and new roof installation, including shed roof and new bathroom vents, was completed in one day. All of this despite a lengthy rain delay. Rudy’s crew was professional, hard working and dedicated to getting the job done. Once the work was complete they were very thorough and meticulously cleaned up all materials around the property. Our new roof looks great! We would highly recommend Stellar to anyone.

    5

    Stellar Roofing was great! Chris Konya was honest and upfront. He showed us all the problems we were having with our roof with a drone! It was so nice and helpful to see those pictures. He even got us a shade for our sky light that was replaced! Our project manager Julian was great! He kept us updated and was in contact with us throughout the whole process. Rosa and Rudys crew were amazing! They worked extremely hard to get the job done! They were very neat, and everything was cleaned up so well! We appreciate the honesty and hard working employees Stellar has!! Thanks again!

    5

    I could not be happier with my new roof!! Stellar is definitely the most professional company I have ever worked with from my initial phone call to schedule a salesperson, Devon Piccone, to come to my home to do a thorough look at my existing roof and explanation of his findings and superior products used by Stellar! I feel I was given a very fair price and was scheduled for my roof replacement very quickly. The crew arrived on time and were very professional, conscientious, respectful of my property protecting my landscaping and keeping my property neat and cleared of debris and above all highly knowledgeable in their trade! They were accompanied by my Project Manager, Pat Amyot, who kept me informed on every step of the project and would send me a photo library in real time as the work progressed! Pat was very knowledgeable and answered all of my questions completely! Pat saw my project though from start to finish and I was confident that I had definitely chosen the right company to replace my roof! Thank you Stellar Roofing for employing all of these highly skilled and competent workers! It was truly a great experience working with your company!

    5

    We live in an old house, and every time we try to renovate something we find a new problem. This time it was a roof leak. If you live in an old house where nothing was put together properly, or patched temporarily, you feel my pain. In a panic, we googled roofers, read reviews and called Stellar. They came within a few days to do a thorough inspection, and found a lot of other problems with our roof that we didn’t know about, but were not surprised about. We originally just wanted to fix the leak, but after inspection, decided to do an entire tear off, decking included. A whole new roof, and installation of attic venting and insulation as well. The time frame from meeting with the salesperson, to start of the project was just about 2 weeks I believe. We were very nervous, as we’ve had issues with other companies. Our fears were put to rest on the first day of our project. Maria and crew were absolutely amazing! I can’t thank them enough. They worked from first light until dark, and they worked hard. They are dedicated to doing a great job. They found issues during tear off that were fixed promptly and properly, and done with the entire project in 2 days. Did I mention they were working in less than 20 degree weather? We would have that crew back anytime for projects. They did a wonderful job. And I can’t end this review without a huge thank you to our project manager Cisco. He called and gave updates through the whole project, popped in several times on site to check on progress, and made sure the crew had everything they needed to keep moving. Very nice, down to earth, and just as amazing as the crew. Thank you Cisco, Maria, and crew for making this a positive experience. We are very happy with the way it turned out.

    5

    Steller did an excellent job of installing vertical siding on our house. The Stellar Planner that came to our house was very easy to work with and was willing to take extra time to help us decide on all the details of the job. We liked that Stellar provided a proposal and installation plan that was well documented. The installers were meticulous and the aluminum trim work was excellent. The Project Manager was on site, was great to work with, and made sure that every detail was followed according to the plan. We had four special post installed on the porch. The post had difficult angles to miter but the installer was meticulous and did an the excellent job. We appreciated that he took his time to make sure everything look just right.

    5

    Leon Turner, our Project Manager, for our recent ‘face lift’ on our home was excellent in over seeing it all. The work crew was dedicated and professional in every way possible. On the second day the rains came and they worked right through down pours and winds. Thank you all so much! The Domms

    5

    Replacing a roof is a major investment. As such, quality, reputation, reliability, value and warranty are factors I weighed in choosing Stellar.
    Although I was in no rush to replace my 22 year old roof, Stellar was able to start my project less than a week after I signed the contract. Frank Calcagno, my very informative sales rep, estimated my 4100 sq foot roof would take 2 days to tear off and replace. Instead the, at times, 9 person crew was able to complete the job in one day.
    On a day with weather (temps in the teens and a harsh wind) that would have challenged the most hearty outdoorsman, the Stellar crew operated like a well-oiled machine. Work was constant and the crew took great care to protect my property. The only evidence they left behind was compacted snow and a promise to return when the snow melts to ensure that their clean up was complete.
    Project Manager Antonio Massie was in regular contact with me, letting me know what to expect and providing me a link to a site where I could view the project as it progressed.
    Every step of my process with Stellar --- from the neighborhood canvasser Tim Pixley; sales rep Frank Calcagno; project manager Antonio Massie; and the incredibly hard working roof crew --- reassured me that my choice of Stellar was a great one. I highly recommend Stellar Roofing for anyone wanting a quality job at a fair price from a company that knows how to "delight the customer".

    5

    Very pleasant experience using stellar roofing. Antonio our project manager kept this well informed throughout the process. We saw pictures of progress throughout our installation. Quality of workmanship by Sergio and his team was exceptional. Our installation only took one day. The only evidence of them being here was a new roof. I am very happy!