Home Services reviews in Rochester, New York

We had Westside Pro at our home for 2 projects over the last 2 years. The results for both projects met and exceeded our expectations. There were a few hiccups during the most recent project, however Brad was diligent in finding the cause and solutions needed to make the finished product better than I envisioned. Brad's high level of detail and dedication to customer satisfaction is second to none. His crews are pleasant and respectful and went overboard to give us the results that wanted. We look forward to our next project with Westside.

We highly recommend Westside Landscape for large and small projects. We originally hired them to put in a ramp and stairs from our garage. We then decided to add a patio and landscaping around our pool. Phil, the Project/Account Manager has great design knowledge and helped us select our stone and brick. During the project, Phil and his team offered suggestions that were helpful and enhanced the design. They were very polite and answered all our questions. Phil was in constant contact with us letting us know when they would be at our house and made sure we knew what the plan was for each day. It was a pleasure working with Phil and his team.
Mr. & Mrs. Fasciano

Westside Professional Landscapers did a wonderful job for us. We were having old, rotted, landscaping timbers replaced from the side of our garage. The crew came a day early! They were very nice fellas, worked hard and completed the job thoroughly and timely. The fellas were very professional, cleaned up well, communicated with my wife and I, just a very nice experience. Their boss Phil came on site at least two of the days and spoke with us. Can't ask for more than that. We highly recommend Westside Professional Landscapers.

wasn’t even a customer, just another random car on the road struggling to get through the snow….one of your company trucks noticed my struggle behind them and began to plow a little path for me! business aside, this seems to be a group of genuinely hard working and caring members of our community who are ready to serve even if they don’t expect anything in return

What can I say? Only that Westside Professional Landscape is truly that... professional. They did our entire backyard which included a new paver patio and attached sunken fire pit, including gas and drainage lines, to perfection. Not only that, but if I've had any issues, regardless of the severity, and there have only been a couple, they are on the spot to resolve it as soon as possible. Thanks especially to Phil B., and Aaron for their constant guidance, care, and professionalism throughout the project and since.

Previously with a Different Contractor we had such a bad experience that we wanted to be sure to highlight this company and, its WONDERFUL TEAM. Our experience was phenomenal! The team was professional, courteous and knowledgeable. From estimation to work complete we have nothing but positive things to say about the all whom we interacted with! The team made suggestions to improve and compliment our vision. We would highly recommend Westside Professional Landscape Inc. We will be doing more work with them soon and In future.

Today Westside was clearing leaves in the area in this picture (grabbed from Google Maps to illustrate what happened). The parking spot where the red car is, was empty. The spot between the red and green car was also empty. Westside was using gas blowers to clear the lawn in front of where the red car is. Since those two spots in front of the lawn were clear, there was plenty of room to blow the leaves into the drainage ditch in the foreground, but instead was blowing them towards my car in the spot where the green car is. There was only 1 other car in the parking lot. I went outside to tell them to stop blowing the leaves against my car. There was no need for it. I went inside, and when I went to look again they were standing around my car and one of the employees was standing on the sidewalk facing the front of my car and aiming their blower at my windshield. I went outside again to tell them to stop blowing at the car and was told not to tell them what to do. I called the number on their truck and someone called me back. He didn't think it was a problem as leaves can't scratch a car. If a twig or stone is mixed in with the leaves, the leaves will act as a sail and propel those objects, and potentially scratch the paint. He also didn't think it was a problem that the car wasn't left alone after being told to stop, and felt they were being nice to clean off the car. There weren't any leaves on my car earlier in the morning, and would blow off in the wind. If someone tells you to leave your property alone, you should do that the first time your told.

I highly recommend Westside for their quality of work, professionalism, and cost! We met Phil at the end of the 2024 season while frantically looking for a company to build a retaining wall for a pool we had just put in. Phil went above and beyond with recommendations of materials, design, and provided us with a very reasonable and detailed quote. Travis and Mike completed our Seneca boulder retaining wall, drainage for the yard around the wall/pool, stone steps, and a paver walkway. We are truly amazed at their work! Our backyard is a little piece of paradise now and the wall adds so much beauty and character to our landscape! Everyone we encountered at Westside landscape was very nice and helpful, but we owe a HUGE thank you to Phil, Travis, and Mike!

Great company,high quality work ,thank you

Beautiful patios! My neighbor and I both had ours done, fully satisfied

Aaron did my patio and brick mailbox.His crew where professional and the job was awesome. Highly recommend him.

Aaron did a great job on my patio I would highly recommend this company for any patios walkways almost anything to do with the outside of your house they can do and have it looking great

This company was absolutely terrific! They were on time everyday, courteous, friendly, helpful and reliable. They did trimming, planting, and replaced a stone walkway for me. Great guys!

Very unprofessional, beware.

Update 8-16-15: Apparently the owner didn't care for my review and thought threatening me with legal action was a good idea. He wrote me this in an email " I will be handing your post and facebook page over to my attorney."

Maybe reaching out to me and asking why I was unhappy might have yielded a better result.

Update 4-29-21: if it was a new company you wouldn't operate under the same Google listing. You're upset about the review.

READ BEFORE: I had called a dozen company's for a quote on a front walkway with a step. AARON with LANDSCAPE SOLUTIONS was the only company that called back. He proceeded to tell me they were booking out until August, and how sorry he was that he couldn't help us sooner. Not only did he call back KNOWING he didn't have availability, but he suggested a few DIFFERNT company's to call. With everything going on during this pandemic, most will only act on what benefits them. If this isn't the definition of high quality CUSTOMER SERVICE; then I don't know what is. If we didn't need a walkway and step to enter our house so soon, we would be booking with landscape solutions and waiting for availability.

I have been a customer of AB Landscape for several years for annual winter plowing and summer lawn mowing services in addition to patio and walkway installation. I am surprised by previous inaccurate feedback as I have recommended AB Landscape to family and friends without hesitation, who have also had positive experiences.

Aaron and his team removed an old overgrown large garden from our property. They were very efficient, gave attention to detail and had an affordable rate for our family. Thanks Aaron!

My wife and I are very happy with the service from landscape solutions. Always answers the phone calls and Aaron came in person to discus what was needed, (no forms to fill in on line). Reasonable pricing and friendly workers. Very impressed to have the job started so quickly, and efficiently, very professional, we will recommend them to others.

Chris & Nancy

I would recommend this company for all your landscaping needs. We had a jungle of a backyard. Aaron and his crew came through full swing. We had everything torn out and fresh topsoil put down and graded. Fresh seed put down. We now have a huge backyard for our dogs to run. Thank you again.

My wife and I are very happy with the service from landscape solutions. Always answers the phone calls. His guys come over and make the place look great again. We have had Spring/Fall clean up, thatching, aerating and plantings. My Father has had a paver stone patio put in by Aaron and it came out amazing. We would highly recommend service to anyone.

Aaron and his team just just left. It looks amazing! They took an awkward space and really dressed it up. Made it more usable, and welcoming and secure. Could not be more pleased. TY Aaron and your guys! They are always there when they say they will be, and work hard to get the job done. Neat too!