Home Services reviews in Rochester, New York

Trimline has done all of my lawn and plant / tree care for many years now. Trimline always provides consistent, excellent care and the employees doing the work have always been knowledgeable and friendly. I recommend Trimline highly.

Bill Bailey and Steve Lukins are great! Two years ago, grubs hit my lawn in September. Bill came out immediately to inspect the damage and had seed put down. When that didn't germinate, he had sod installed the next spring. I recommend Trimline to everyone!

Rarely are my expectations exceeded with work that I have contracted out. I had Trimline work on 2 jobs this past summer and in both instances, they exceeded my expectations. The work was great, the workers were friendly and very professional. I would recommend them for landscape work.

i have used trimline for a few years now and i have no complaints. however, there are some customer service additions that i feel would be very helpful. 1) a quick text a day or two in advance of the actual visit would be helpful - e.g. sometimes they come on the day i plan to mow before predicted rain - with notice i can be more prepared. 2) it would be nice if they offered current customers mowing service during a vacation period - very few competitors offer this and are, therefore, quite busy and hard to schedule - i don't need a season contract but it's hard to find a service that provides a one-off

Trimline Landscape is a trusting, dependable top notch landscape company that I've used for years. They are professional, the personnel are knowledgeable and extremely helpful with any concerns or issues.
I started with the company with their mowing services and have added many lawncare services since.

I am very satisfied with the lawn service provided by Trimline. I have had several lawn service companies in the past but none of them can compare to the level of service I receive from Trimline. They are affordable, reliable, and very professional. I would highly recommend them to anyone looking for lawn services in this area.

My experience so far with Trimline has been positive. As with any service you get different people sent to do the work, but not all do the excellent job you hope for, & this is the case for me. Some cut corners & do just enough to barely get the job done, & others go out of their way to do the best job they can. Of all the people coming out to work in my yard, 1 to fertilize & 2 to mow, they are very conscientious & go out of their way to do a super job. All & all I have been satisfied & think this is the way it would be with any service you work with. I would recommend Trimline to anyone that asked.

I have had Trimline Landscape Management care for my lawn the last three years. BEYOND satisfied with all aspects of their business! Besides being fairly priced and doing an excellent job with my yard, the whole business…from the management, office staff, and yard maintenance crew is top notch PROFESSIONAL! They are always pleasant, helpful, return phone calls quickly, and are most of all HONEST!! Recommend HIGHLY.

I've had nothing but good luck with Trimline . My back lawn was in need of help and they got on it quick. They aerated and overseed both of my lawns and you can see the results. Whatever they use for fertilizer is doing the trick . Just had my neighbor call in for a quote.

Signed up with Trimline 2 years ago. They helped transform lawn from overgrown with weeds to healthy grass. The tech Rob is very conscientious and friendly making sure we are satisfied with service. Already recommended to several neighbors who switched.
Great job from local company.

I’ve been with Trimline Landscape for many years and have been ecstatic about the results of their management of my lawn. It went from spotty to lush green grass getting better every year. I highly recommend Trimline if you’d like to see your lawn resemble a golf course!!!

Trimline has been doing our yard 2 seasons now and they do a wonderful job. They come and mow, trim good and blow off when done. They move objects and trim around them which our last guys didn't do. We also get the all natural mosquito treatment and it works great! The team that comes and does that is always professional.

The Service, Timeliness and Professionalism of Trimline Technicians and Adminstrative Staff is unmatched in the industry! I have contracted with Trimline for years and have never been dissatisfied. I would highly recommend Trimline for any and all Landscape projects and maintenance including winter services...Trimline, Thank You! :)

We have used a number of lawn care companies over the years and Trim Line has by far been the best. They address any issues you have with their services professionally and timely. They call prior to coming out and do follow up call to make sure there are no additional concerns. We will definitely use their services going forward.

This is my first year using Trimline Lawn Service. My first application the technician talked me through the process. He was very professional and said if I ever had a question to contact them. They call me the day before they come because I have a pet. They are always prompt and on time. I would recommend them to others. Jim McEvoy

We have been with trim line about 4 years now. There has definitely been a huge improvement to our lawn! I wish I had photos to show but, this year has been a challenge with the high temps & lack of rain. Dan is our favorite! He’s a great guy, shows care in our service & makes sure he does a thorough job. Their price has also been at an affordable rate for us so far.

Lawn Service Only I would not recommend. I’m not sure if it’s a case of to big for there bridge. I’ve complain multiple times this year about their lawn service still doesn’t change. They send a manager when you complain to clean up the mess or re-cut the lawn by themselves. There managers are really on point. I use them for a lot of services , which I do not have any complaints but the lawn service this year has been horrible and stressful. No lawn should be left like this. I legit become a Karen when it comes to there lawn services.

UPDATE - LONG OVERDUE, My sincere apologies!!

... in a nutshell the owner met with me so that I could firsthand show him what I was referring to below. He was polite, professional, and clearly stated that he understood my frustrations and that he heard me loud and clear. Since that meeting 2 months ago, they have stepped up their game, familiarized themselves with the nuances of a property our size and really came through for end of season landscaping and fall clean up. I am very pleased to say that they really turned my opinion around and showed me that they do care and took actions necessary to rectify the situation. Thank you, Mike and your team, for restoring my faith in Trimline!

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This is going to be brief; I will let the photos speak for themselves and don’t want to waste any more time with this operation.
Our large complex contracted with Trimline to maintain our property. They have failed miserably. After countless discussions with our property manager who assured us that they will do a better job, they continue to disappoint week after week after week. From the start of the season right up to today … the lawn looks like crap. Given my experience with contractors and facilities management around the globe, I can only assume that this operation has done one of several things. 1. Bitten off more than they can chew, but rather than admit and attempt to correct, they continue to provide horrible service. 2. Are closing their operation at the end of this season, clearly, they do not care about the level of service they are providing. 3. The owner of the operation is on a six-month hiatus and has left the care and feeding of their business to someone who is not competent enough to deliver on a promise; again, these are my assumptions given the opportunities to correct the issues throughout the summer.
Look at the pictures, no need for me to describe the quality level in which they work, you can see the "weeding", gouges, erratic cuts, destroyed lawn areas ... I could go on and on, but I will stop here and simply state “DO NOT CONTRACT WITH TRIMLINE, THEY ARE NOT IN IT TO WIN IT, WASTE OF MONEY.” I can only assume that the 5 star reviews are from friends and family.

From: Eleanor Whitte

I heartily endorse Trimline Landscape  Management. They provide outstanding customer service and Lawn care service and reasonable  priced.

I have been using Trimline Landscape for 2 years.

Trimline  Landscape is very professional and I am glad to have chosen them to care for my lawn maintenance.

Mike Dipilato, one of the owner, is very polite, easy to work with, responsive, knowledgeable, listen to your requests and provide suggestions.

The Office Staff is very kind and eager to help.
They're definitely a Great Asset to the Company :
- Bill Dachille
( Office  Manager)
-  Theresa & Paige
( Office Assistant)
- Chris Betz
(Mowing  Manager)

The Landscape employees are very courteous and respectful of my property.

Trimline Landscape has such Great Service and offers so many different options for lawn care.

They perfom many different services for me such as: Spring Cleanup, Fall Cleanup , Weekly Mowing, Lawn Fertilization, Tree & Shrub Fertilization, Mulching, Flowers Planting and Bed Weeding  Maintenance.

My lawn looks beautiful and better then ever.

I have received  lots of compliments  from my neighbors and vistors of how Great my lawn looks.

I would definitely recommend Trimline  Landscape  to anyone for lawn care service

Eleanor Whitte

They are landscapers in our HOA. Their contract specifies not to start on the property until 8am. They have been reminded of this, and yet they still come earlier with their very large, loud mowers. They prioritize speed over quality. Clippings are not blown off pavement properly, clumps of grass are left behind, some areas of the lawn are scalped and others are high. They also apply herbicides, but do so in a careless manner that kills the grass - see photo. It was requested that this be fixed months ago, but it has not been. Now we have little time left in the growing season. This area needs sod to recover, and that would need to be watered.

I've been with Trimline for several years. They have provided excellent complete lawn service. Here are before and after pics of my backyard re-seeding.