Roofing & Gutters reviews in Rochester, New York

Roofing Rochester is an amazing company to deal with. They are putting a new roof on my garage. I plan on having them back to do the house soon. Jake has made this a seamless process explaining everything in detail from start to finish. His Roofing team is the best, the guys are not afraid of hard work!! Ed was here and explained in detail .I highly recommend Roofing Rochester. 👌

Good response time and good communication throughout a job to repair tree fall damage to my roof and siding. Guys were there when they said they would be, and did a thorough walk through at end to be sure i was completely satisfied. They even fixed up a few siding pieces not related to the tree damage job and nicely bundled up left over siding for me to have for future repairs.

Had an ice dam that was causing leaking inside the house. The team at Roofing Rochester NY was quick to respond to my call and the team was onsite within 30 minutes. They were able to remove the excess snow and ice and continue to melt ice to mitigate damage. All communications and interactions were personal and professional. Top notch service!

Got a call from wife while I was at work that roof was leaking during an extended freeze after 2’ of snow fall. The folks I spoke with on the phone, Andray and Paul, were super nice and their crew was at my house clearing ice damming and shoveling my roof within 90 mins. First time customer, so far so good! (They’re still on the roof)

Roofing Rochester was amazing!!! Great communication and payed attention to detail. Jake worked with me through the entire process from start to finish and even followed up with me after my roof was complete. Ed and his team who did the installation worked from sun up to sun down making sure my roof was done correctly in only 2 days…my gutter installation was also amazing and flawless. I didn’t have any issues… anything I noticed or brought to there attention was taken care of immediately… they even fixed a piece of my siding that fell off a while ago for me which was not something they were required to do…. I appreciate how easy they made this. I went into this process upset that I had to put a new roof on my house and ended the process happy and amazed at how great it all came together… I highly recommend them for your future roof and gutter installation. 😊

Paul and Andrii saved me today from a serious ice damning problem with water backing up into the house, leaking from the ceiling and freezing through the door casing. They had a quick response, called back immediately, were at the house within 3 hours of my initial call. There was great communication, letting me know they were on the way, patiently answered all my questions, very friendly. They went above and beyond with extra snow removal off the roof, and did a high quality job. I plan to have them back again to help assess preventive measures for future ice damning. I felt I could trust them.

In fall of 2023, I paid Roofing Rochester to do an emergency tarping of a rental property I own (see photos). The combination of a high-pitch roof and its many obstacles made this a high-risk task. Despite this, the guys took their time and made sure the tarp was evenly placed and well secured. The tarp served its purpose, and the entire roof has since been replaced. I think the care and attention to detail in performing such a small task speaks well of this company, and I would recommend considering them for your next roofing project, whether large or small.

Roofing Rochester replaced my roof in November 2025 at a reasonable price and provided a solid warranty. Jake, the Sales Manager, was highly professional and exceptional in his role. Ed, the Production Manager, closely supervised the work and promptly resolved an unexpected siding issue by arranging immediate replacement. The crew worked perfectly well during the snow and freezing weather. Their responsiveness and workmanship were outstanding. I am extremely satisfied and confidently recommend Roofing Rochester to friends and family. Thanks. Birkha.

We had an excellent experience with Roofing Rochester NY. After damaging winds late last year, we initially needed a small roof repair. When even stronger winds came through afterward, we decided it was best to move forward with a full tear-off and roof replacement. Two kitchen skylights were also replaced as part of the project.

Communication throughout the process was clear, prompt, and consistent. We were scheduled quickly, and the full tear-off and replacement were completed in just one day. The crew was efficient, tidy, respectful of our property, and very easy to work with throughout the day. The quality of the work is excellent, and the pricing was fair.

We absolutely love our new roof, and the whole project turned out beautifully! We highly recommend Roofing Rochester NY for roofing and skylight work.

Our house was effected by the 2024 hail storm. After multiple contractors' promises to help with not only a quote but with battling insurance, we met with Roofing Rochester and Matt. It truly is amazing how one contractor/biz can tell you one thing, and another tell you the exact opposite. Not to mention, cost. The entire team at Roofing Rochester was exceptional. Our project hit a couple snags due to supply issues, but communication was great the entire time. It's mind boggling how one company can be not just 100s or 1000s of dollars difference, but 10,000+ dollars difference in doing the SAME job with the SAME material. Roofing Rochester did what they said they were going to do, at THE best price. Could not recommend them enough and will be doing so moving forward. As a business owner myself, doing what you say you're going to do for a customer is monumental. These guys do exactly that. Thank you again for a great experience, and for being a true, genuine contracting company.

I found myself in a no win situation when I had an ice dam terrorize my 20 year old roof and home. I called and set up estimates with 3 other companies besides Stellar. I was all set on another company, than Chris walked in! Right off the bat he was the most personable salesman and person I have ever met. The other companies that came into my home, looked at the roof and within a half hour I had a quote and they were gone! Not Chris! Chris and I spoke for hours! He took pictures of the entire roof, explained the entire process to me and showed me the difference in all the materials! My roof was done in one day and the crew was nonstop. I received pictures of the process as it was being done and Cisco was wonderful and kept me updated on everything! We did however have a few hiccups which was expected but Chris and Cisco were right there and the situations were dealt with right away. Stellar did an amazing job from start to finish and I couldn't be happier. Thank you Chris Konya for going above and beyond and thank you Stellar roofing for an amazing job!

Our experience with Stellar Roofing was more than we hoped for. From our first contact with Charlie to our meeting with Mike, their professionalism and confidence in their product was evident. On the day of install, the crew was here by 7am and worked non-stop for 12 hours, with Luis keeping everything moving smoothly. The project Manager, Cisco, stayed in touch with us throughout the entire process and continually updated progress by sending pictures and/or calling to let us know exactly what was happening. We couldn't be happier with our decision.

Very happy with everything Stellar did. Junior (Foreman on job) was very courteous and friendly to work with. Cisco (project manager) was very responsive and kept in touch all during the install. The team finished the entire tear off and new roof install the same day. We’re very happy with the warranty, materials and even the color options. Don’t waste your time just book with Stellar - you won’t regret it!

You can’t truly put a price tag on what I felt checking this roof off my list. For years, it weighed heavy knowing I couldn’t control what had gotten so bad, but Stellar Roofing turned that story around in record time. Manuel’s crew took on what Jacob himself said was a record setter for poor condition and delivered results at warp speed.

This wasn’t just a roof replacement. It was peace of mind. Jacob guided me through every step, and Julian went above (literally) and beyond to capture one of the best photos I’ll ever have: me standing on a solid roof that symbolizes relief, safety, and a fresh start.

For me, Stellar Roofing isn’t just selling materials and a warranty. They are selling trust, dignity, and the freedom of knowing you’re finally protected. I wouldn’t trust another soul with a roof this bad or worse.

In rural areas, this is how we do it: with honesty, heart, and hard work. And Stellar Roofing brought all three. Thank you, Jacob, Manuel, Julian, and the entire team. You’ve given me more than a roof. You’ve given me rest.

Everyone I spoke with was very nice, very thorough in explaining the inspection and how the work would be done. Cisco Garcia the project manager, and Maria, made sure I was informed and answered any questions. Jacob patiently explained the inspection and photos of areas needing work. I felt confident that they were honest with me. Also Stellar being a Christian company added to my assurance that the company is reliable and honest. Work was done fast and completely. Highly recommend!

Just had Stellar Roofing do my house. Complete tear off. They were up front about pricing when the salesman was here. Little more expensive than other companies I looked at, but I feel was worth it. I have an old house, very steep roofs. Nector Garcia and his crew did a super job. Tuned into a 4 day job due to the nature of the roof. Were here 10+ hrs working hard each day. Tear off went well and was cleaned up. When the job was totally finished they went around and double checked everything. Were careful with our landscaping. But roofing is messy and the only thing I would do differently is wait until fall after "flower season". Would recommend Stellar, Nector and his crew to anyone needing a roof.

Stellar Roofing has some of the best folks working for them, from the initial estimate through job completion, a top-notch operation! In a little over a two weeks we had all the windows in our house replaced, from a large front room picture window with two side windows, to even the small bathroom windows-about 18 windows in all, various sizes and unique characteristics (some with built-in blinds). Michelle and Derek worked diligently and carefully the entire time, ensuring each window was installed correctly and cleanup done after each was completed. I cannot say enough about the professionalism, courtesy and respect these two displayed the entire time and how well they worked together to make sure the job was done right and to my expectations. Stellar was not the first I approached for this project, but from here on out they have my business. Highly recommend!

Seller did an amazing job of replacing the roof on our home. What’s more, they did it during the winter in very cold conditions, nevertheless, the crew was always very cheerful and courteous and very efficient
The job turned out beautifully

If your thinking of using Stellar for your window replacement, DONT. The sales rep will say whatever you want to hear to close the deal. My windows were measured incorrectly by Stellar so they are all too small. On top of that I was told the installers are Stellar employees, but the guy installing my windows told me he's a subcontractor and he kept complaining that he should never have been assigned to a project this big. I was told the installation would take 3 days it ended up taking 6 and it's still not completed. The aluminum trim around the windows was all cut too short exposing the wood underneath. Its all just hand tight and that resulted in the trim falling off after about 2 weeks. I keep getting the run around claiming that someone will be back to fix all the problems and yet no one ever shows up. If I could give zero stars I would. The installer also damaged my gutter and did not tell me about it. I had to call the office to mention that.

I found the workmanship and craftsmanship and professionalism of this crew was beyond approach
. I Found the following people, Cisco, Rudy, and Jacob, very professional in every detail of the job from beginning to end. I would highly recommend this company for any of your roofing needs. They get a top star rating from me and my family.

I had outstanding experience with Stellar Roofing and Manuel’s crew. Julian did a great job managing the team and keeping me updated throughout the day. They completed the job well ahead of schedule, just in time before the rain started, and their professionalism was top-notch. Highly recommend them!