Roofing & Gutters reviews in Rochester, New York

Daryl & his crew at Exceptional Exteriors were a great choice for my roofing needs. Within 1 week I had my roof inspected, priced out & fully replaced. No mess, no unexpected fees or delays. John & TANYA G

I worked with Daryl at Exceptional Exteriors when I found a leak in my roof. I got quotes from a number of companies before deciding to go with Exceptional Exteriors. I knew I had to have a full year off done as the cost of repairs alone would have been too much for an old roof. Immediately after talking with Daryl I knew they were the contractor for me.

The other companies that came out: one I could tell was not particularly interested in doing the job and the other was a larger company that sent a salesman that clearly had never swung a hammer in his life. He didn’t even get ON my roof to give me a quote.

Daryl explained everything clearly, was very interested in taking care of me as a customer and was extremely professional and prompt throughout the whole interaction.

He got me in VERY quickly and his team was extremely prompt and courteous. The roof was done quickly but also done WELL. Their warranty is long and transferable and unlike a certain other company, they don’t charge you more for longer warranties.

I highly recommend anyone looking for a fair price on a quality job to look at Exceptional Exteriors. They came recommended to me by a friend who has a small job done and I’ll happily continue recommending them on in the future.

Thanks Daryl and Exceptional Exteriors!

We used Exceptional Exteriors after many recommendations by family and friends who have had work done by them. The owner, Daryl, was easy to work with and was very quick and responsive to any questions we had. His prices were much lower than the quotes we received from other area roofing companies. The crew showed up on time, worked hard throughout the day and everyone was very respectful. To our surprise, Daryl and his crew had our roof (2700sqft. Full tear off) done in one day and they cleaned up after themselves like they were never even there. The crew went above and beyond our expectations and our roof looks phenomenal after the top notch service we received from Exceptional Exteriors! We will most certainly be recommending their services to others searching to have their roof done! If you’re in the market for a new roof or roofing repairs, do yourself a favor and give Daryl a call! You will not be disappointed with their work!

It was a pleasure working with Exceptional Exteriors roofing and siding.
I knew right away after meeting with Jesse that this was the company I wanted to work on my house. The work was completed within a day, the workers were friendly and caring. They made sure everything was cleaned and any moved furniture was put back in the place it was removed from. Thank you!

They were very professional and fast.. less than 2 days to do everything.. great job and very nice people. Very reasonable price. I would recommend them to anyone and also use them again, if necessary.

I had many projects to do on my house this summer which included Vinyl Siding, Roof Replacement, Gutters, and Window Replacement. Daryl did an excellent job by explaining to me how his company can help achieve my exterior project needs. The crew is very hardworking and have great attention to detail. My house looks totally different after Daryl's crew worked on my house. Anyone looking for Roofing and Siding Contractors I would highly recommend Exceptional Exteriors. They have a very professional crew and the quality of work is excellent.

Daryl and his team were did a great job on our roof. They were very professional and communicative during the entire project which we greatly appreciated. Also their ability to knock the job out in a day was great.

Great experience from start to finish. Daryl’s quote was the best of the 5 I received. Work started almost immediately. The house had a complete tear off and was still finished in just a week. Couldn’t recommend them enough!

Well from the very first phone call things started out great. Caitlin took all my information to give to Daryl, Daryl promptly called me back regarding a job. I had new gutters installed throughout my house and I had my garage sided. Daryl's Crews were exceptional! They were on time did what they said that we're going to do and very quality conscious and attention to detail! If you want things done right I would suggest you hire Daryl and exceptional exteriors to do your job! I've never been happier with a contractor!! I will definitely be recommending Exceptional Exterior to family and friends! Thank you for everything, Mike Farrell.

We just got our roof done and they were so quick and professional! It was tore off and put on all in the same day. Best part is they are reasonably priced compared to other companies. I would definitely recommend them to anyone that needs a new roof. Before and after photos attached!

Had a great experience replacing the entire roof on our horse barn. Daryl and team were easy to work with and it was a hassle-free experience that we are very happy with! Thank you Exceptional Exteriors!

This company is amazing! They kept me informed through the entire installation process and did a thorough job of cleaning and not leaving behind a mess. I will be choosing them for any home improvement projects in the future !

Exceptional Exteriors was an absolutely wonderful company to have work on our home. They did a complete tear away and roof replacement, replaced all our gutters, and replaced our asbestos shingles with vinyl siding. They were fast, efficient, and polite. Shawn was on the ball and there everytime we needed anything. What a great company.....

Exceptional came out and did my roof in late spring 2023. They did a fantastic job. Had ice dam issue and tho it was a very mild winter 23-24 it appears to be solved. They lifted the siding that the previous contractor laid directly on the roof and left no room for draining. As for the 4 star and not a 5, because they had to cut a ridge vent in and there was a mess in my garage. They didn't lay down any tarps in my garage, I wouldn't expect them to do that in my crawl space. Also I found nails and shingles and scrape for weeks after. I called about 2 months after about ripples in the shingles and was told they will lay flat after summer. Its been 2 summers and there are some that are not laying flat. Doesnt appear to be hindering the job of the roof, but time will tell. Other than that, they were great to deal with and very quick!

After fielding a number of overpriced siding estimates, I finally found Jessie at Exceptional Exteriors, who quoted me an affordable price for residing my home.

Jessie and Shawn and his crew did an outstanding job, completing the project in a week--as they said they would--and making sure I was happy with the results. I'm thrilled!

I highly recommend the company.

Very happy with the job Jessie and Jarred did on our siding repair! From the very first encounter, quick quote response, and project scheduled and completed, it was less than a week! Thank you for a job well done and very smooth customer service experience!

We had our roof and gutters done by exceptional exteriors. We had multiple quotes and they were quite reasonably priced compared to the others. They showed up on time and did a great job. Everyone we dealt with was very polite and professional. We would recommend them to anyone in need of a new roof or gutters. Thank you for a job well done!

When Jesse arrived to discuss the siding estimate for my house, I had a two-page punch list of other items I wanted to address in addition to replacing the siding. The list included things such as removing the brick skirt in front, squaring off the garage door opening, removing gable vents, installing new storm doors, and replacing a side door into the garage with a window. I think he was a little surprised by the list of additional work, but we walked through everything with me and said he’d work with his boss to come up with an estimate that included all the work. When I received the final estimate, I was happy with the detailed cost breakdown and the very reasonable grand total. I also liked the type of siding they used, Charter Oak, since it was higher quality than other brands I’d looked at and offered many more color options. So, I happily accepted the proposal.

Jesse was a real trooper from start to finish and stayed in touch with me about any changes or issues. He also provided me with some examples of buildings that used the siding colors I was considering so I could see how they looked before I made my final choice. I really appreciated that since picking a color for a whole house can be a bit stressful.

Once the siding work began, I was amazed by how fast the work went. The siding crew was at the house by 7 AM every day and stayed until it started getting dark, taking time to clean up the site at the end of every day. The crew was outstanding, working very hard and reaching out to Jesse quickly whenever they found any issues uncovered by removing the old materials so the project could stay on track. As a result, the job was done in five days!

Many neighbors have given me a thumbs up on my new blue house, and contractors working on other projects for the house have also commented on the excellent quality of the work. So, I am very happy with the finished product and happy to recommend Exceptional Exteriors to anyone in the market for new siding.

Here are before and after photos of the house!

I would 100% recommend Exceptional Exteriors and would absolutely hire them for other home projects in the future. Daryl and Jose are awesome, and the estimate was way below the other market competitors we received quotes from for a new roof, soffitt covers and gutters.

Exceptional Work on Both Our Roof and Siding!

We recently had both our roof and siding replaced by Exceptional Exteriors, and the entire experience was phenomenal. From day one, Jessie was outstanding—he was more than just a salesman; he was our go-to guy throughout the entire project. He was on-site regularly, kept us informed every step of the way, and made sure we were 100% satisfied with every detail.

The new roof looks flawless and has held up beautifully in the unpredictable Rochester weather. As for the siding—wow! It completely transformed the look of our home. The craftsmanship, attention to detail, and clean-up afterward were all top-tier.

Jessie made what could have been a stressful process incredibly smooth and stress-free. You can tell he takes real pride in his work and truly cares about his clients. If you’re looking for high-quality work, honest communication, and a company that delivers on every promise, Exceptional Exteriors is it. And if you can, definitely ask for Jessie—he’s the real deal.

We reached out and hired this company to hang new gutters for us. They don’t give you a specific date/time to show up, only a window that spans across several weeks. They eventually showed up without notice Monday, 11/1/21. Two Hispanic males came (seemed to be sub-contracted, unsure, they didn’t know who Daryl Sadwick was). The guys were lazy and hack (see sloppy work in attached pics). Shortly after they arrived, a “project manager” called my husband to meet him at our house (leaving work without notice) to pay in full/ahead of completed services. My husband for some reason paid before services were completed. Upon my husband and me getting out of work around 4, we came home to aluminum pieces and nails all over the driveway. They completely mess up a fascia over the back porch, claiming in Spanish they could fit it in ( to their surprise, my husband speaks Spanish). They left old gutter latches on the house, and installed down spouts crooked. At this point gutter brackets are coming off the house. We reached out to Daryl on the afternoon of 11/1/21 (first day) to advise of issues, and he claim he would send someone. My husband has reached out 3 other times since then and still no one has been out. Daryl advised yesterday he would come and check out these issues today 12/7/21 at 4pm. He never showed, never called. I WOULD NOT RECOMMEND “Exceptional Exteriors” to anyone. There is nothing at all exceptional about the company , service or product they produce.