HVAC reviews in Staten Island, New York

I've been working with Ricci Oil Company for 25 years and can confidently say they're reliable, affordable, and trustworthy. I wouldn't think twice about recommending them to others.

This company consistently delivers exceptional service, exceeding expectations with their professionalism and courtesy. We highly recommend them for any heating needs.

Their exceptional, customer-focused service is unparalleled. From the initial appointment to the completion of work, every staff member demonstrates a genuine concern for your well-being and comfort. Their dedication to ensuring your safety and warmth during harsh winters is impressive. You're treated with the level of care that's hard to find anywhere else, making you feel like part of their family.

This company has excellent customer service - the staff is extremely helpful and knows their stuff. The maintenance team arrives promptly and does a great job. Their oil change service is trustworthy and reasonably priced, making them a reliable choice.

Rucci did a great job installing my new AC and I'm thrilled. They arrived on schedule, got the job done quickly and professionally, and left everything tidy. Their customer service is top-notch - I'll definitely be recommending them to others and will continue to work with Jules and the team in the future.

Rucci has been servicing our AC and heating needs for years at both offices and home. They're straightforward, diligent workers who consistently deliver top-notch results. Not once have we encountered an issue with their work. Their professionalism is evident in every aspect of the job – I wholeheartedly endorse them for reliable service.

I've had Rucci on hand for years, and they've consistently shown up when promised. Their staff is reliable and friendly, keeping my gear in good working order. Overall, I'm thoroughly pleased with their performance.

Rucci Oil consistently delivers high-quality service without fail. Their reliability is unwavering, ensuring timely oil deliveries and swift response times for any issues. The staff at the office exhibit impeccable professionalism and courtesy, mirroring the punctuality, expertise, and work ethic of their on-site technicians. They always leave the property in order, leaving no mess behind. Overall, I'm thoroughly satisfied with Rucci Oil's impressive show of professionalism and courteous service.

I'm extremely satisfied with the service provided by Rucci. The entire process showcased impressive professionalism, exceptional expertise, and a clear dedication to customer satisfaction.

I've relied on Rucci's oil services for nearly two decades. They've consistently addressed my boiler concerns swiftly and provided prompt assistance. The team is approachable, courteous, and responsive. Their technicians possess in-depth knowledge, taking the time to clearly explain problems and solutions.

I had multiple attempts for them to fix my heating issue, but they kept telling me it was just a matter of the weather being too cold. Meanwhile, I ended up burning through a lot of oil because their system wouldn't allow my house to warm up. They didn't take into account how much I actually use - it seemed like they made assumptions without any basis.

When I tried to negotiate a better deal since I hadn't used the full amount of oil, I was shut down cold. The owner is apparently too busy to even talk to customers himself, which is pretty insulting. I had spoken with someone just a month ago trying to resolve an issue and haven't heard from them since.

The whole experience has been terrible, and I'm just glad winter is almost over so I won't have to deal with them again anytime soon.

I highly recommend Rucci Oil. They responded quickly, arriving at our place within hours of a call. The technician was courteous and knowledgeable, taking the time to explain what was wrong and how it would be fixed. His prompt resolution saved us from an uncomfortable situation. Overall, I'm extremely pleased with their service.

I've worked with Rucci for years across several homes and can confidently say they excel in customer service, hands down. Their dedication is impressive, making them my go-to choice.

I'd have given them a 5-star review if they hadn't let me down. This company has a reputation for doing things right, and I was expecting nothing but excellence from their installation process. Unfortunately, the reality fell far short.

The crew that came to my house today showed up unprepared, which already raised red flags. But what really took the cake was when they asked my maintenance man and household members to fetch tools for the job. It's inexcusable that a professional company like this can't even be bothered to bring their own equipment.

When I called Rucci directly to address this issue, I expected some level of concern or accountability from the manager. Instead, her response was dismissive and unhelpful. She seemed more interested in shifting blame than taking responsibility for the crew's lack of preparation. It felt like they were trying to downplay the situation, implying that it was my fault for not providing the necessary tools.

Needless to say, I'm extremely disappointed in this experience. The whole ordeal felt unprofessional and inappropriate, even for a company that prides itself on being competent. If I had to provide any feedback at all, it would be that they need to get their act together before I consider using them again.

As a new Tomasso customer, I recently switched to Rucci Oil. The handover process was seamless. Lauren, the service manager, is exceptional - knowledgeable and swift. Anthony, the technician, performed my unit's maintenance with impressive thoroughness. After 30 years of cleaning, this was the most comprehensive job I've ever received. My trust in Rucci Oil has been solidified; I'm eager to continue relying on them for years to come.

I've been a customer of Rucci for many years and am extremely satisfied. Recently, I experienced some boiler problems that required multiple visits from the service team. Each time, their response was swift and effective, with knowledgeable and friendly technicians who resolved the issues promptly.

Excellent service, timely delivery, very dependable.

This old-school company really stands out from the rest. I've had two separate issues in the last couple of months, each time calling them for different emergencies. It's impressive that they could have easily taken advantage of me, but instead, they kept my costs down and got the job done quickly and honestly. Two different technicians arrived at my house, diagnosed the problems, and fixed them within minutes - it was like having a mini-repair shop. I ended up paying significantly less than I expected, which is a huge relief. If you're looking for a company that will give you an honest assessment without nickel-and-diming you, Ruucci Oil is worth considering. They're one of the few honest companies out there.

Rucci replaced our oil tank yesterday and I'm glad I picked them for the job. From initial contact to completion, it felt like a well-oiled machine - the whole process ran smoothly. The team did an excellent job, from Lauren's coordination to the tidy cleanup afterwards. Overall, I'm extremely satisfied with how everything came together.

Ruccii oil company has done an excellent job. I've been with them for years without a single problem, which speaks to their reliability.

I've had a consistently excellent experience with Rucci every year. Their technicians are top-notch, keeping my equipment in pristine condition. Emergency calls get prompt attention, and they consistently exceed expectations by ensuring everything is functioning flawlessly. Last week's oil refill was a great example - just one day later, I received another visit to investigate an issue that had been missed due to a faulty tank whistle. Thankfully, no additional charge came with the priority plan we have; it speaks volumes about their commitment to customer satisfaction.