HVAC reviews in Staten Island, New York

I found ASM through my niece, who had used them for the first time last week. I called on a Sunday evening and got a callback within an hour - impressive for such late hours. The technician, Mike, showed up promptly the next morning as promised. Given the heat, it was great to see him tackle the job efficiently. He installed a new thermostat and checked the AC's functionality. Extremely responsive and professional throughout.

If you have steam heating, go with ASM Mechanical - they're pros in this area. Unlike other companies that said my issues were unavoidable, the ASM crew tackled sound and heat inconsistencies head-on. For two years now, I've relied on them for annual maintenance, and they've always hit all my questions spot on. Don't hesitate to use them.

My AC stopped working in the middle of the night. ASM Mechanical sent Paul and his helper over promptly at 12:30pm on the same day, only an hour after my initial call at 9am. They were friendly, efficient, correctly identified the problem and fixed it before I even finished lunch. No complaints here - these guys are top-notch.

This company is a rare gem in the industry - and if it had more than five stars, I'd give it ten without hesitation. From initial scheduling to the actual work, everything exceeded my expectations. The level of professionalism, respect for safety protocols, and attention to detail were all impressive. ASM was particularly stand-out, providing clear answers, being courteous, and demonstrating a genuine interest in my specific needs. Even as an emergency add-on, I felt valued and treated like the only customer of the day. Highly recommend and plan to use them again for future services.

Our HVAC system was botched by Strong Brothers HVAC in Staten Island, causing issues that persisted even after a repair last year by another company that had more experience than ASM. However, ASM pinpointed the problem and tackled it efficiently. The owner is well-informed and courteous, taking the time to explain everything clearly and obtaining necessary parts through our warranty. Given their cost-effective pricing, we found them to be superior to other companies in terms of quality and customer feedback. We're glad we chose ASM – they truly excel.

We called ASM Mechanical after our central air stopped working. They showed up on time and finished the job fast. The technicians were skilled and took the time to explain what was wrong and how they'd fix it. Thanks to their speedy response, we only lost one night of AC before a heat wave hit. We're glad we went with them for this issue – they'll likely be our go-to for any future HVAC problems.

Had an appointment scheduled on the same day due to a cancellation. The service team arrived promptly. They quickly identified and fixed the issue. Although I don't know about the entire staff, Paul was exceptional - polite, considerate, and knowledgeable. He explained the problem clearly and the price was reasonable.

ASM Mechanical came through when we needed them most - fast response time was a big plus. Their technician, Paul, efficiently identified the issue and had everything he needed to get our heating system up and running again. His professionalism made the experience smooth and hassle-free, thanks for the good service.

I recently hired Mike from ASM to handle some unexpected issues with my mother's home - the air conditioning unit failed twice within two days, leaving us without working water heater. The service was prompt and reliable, with Mike keeping me informed of his progress over the phone, allowing me to pay for the services remotely. His professionalism and expertise were impressive, and I appreciate that ASM accommodated my situation as a long-distance customer.

Very pleased with the service provided by this company. After our heat stopped working over New Year's Eve, they dispatched someone to assess the issue and discovered the necessary replacement part was required. The fix was completed promptly on January 2nd in the morning.

We've been working with this company for years and they get the job done without hassle. They're straight shooters, dependable, and don't overcharge. Their service is top-notch - honest and reliable from start to finish.

Paul and Qasim provided top-notch service, displaying exceptional professionalism and friendliness. They quickly identified the issue and efficiently resolved it in my home. What impressed me most was their lack of pushy sales tactics - unlike some other services. Additionally, they tackled an unexpected secondary problem with ease. I was thoroughly satisfied with the experience, which prompted me to inquire about a maintenance contract quote on the spot.

I discovered my air conditioning had stopped working when I got home, so I called ASM Mechanical. This was my first time using them, but I'm extremely pleased with how everything turned out. After speaking with Mike on the phone, he arrived within the promised timeframe. Mike and Paul quickly identified the issue with my AC unit and fixed it within an hour. Their professionalism and service were top-notch. I appreciate their assistance - I'd definitely recommend ASM Mechanical to others.

Paul and Quasim's professionalism and expertise shone through in their work. They efficiently completed the job, leaving no mess behind. The warranty details for my new boiler were promptly sent via message, a nice touch. Their knowledge of products was impressive, and they stuck to their scheduled arrival time. Overall, I'm very satisfied with their service - I would definitely recommend them.

We shopped around for AC quotes from five companies, but he offered the most competitive price first off. What impressed me was his in-depth understanding of the job details - he caught some potential problems that others missed. He took care of those issues without hesitation. The work was done on time and to a high standard. Overall, I'm extremely satisfied with his service. If you're looking for reliable AC work, I'd definitely recommend him.

UPDATE 4/24/19
We're extremely satisfied with our decision to switch to this company for our full system replacement. What sets them apart is that it's not just about installing a new unit, but also the quality of work. They did an outstanding job and we couldn't be happier.

In our case, our old unit was beyond repair, but they still came through with excellent service. They arrived on short notice and kept us informed throughout the process. Their professionalism and transparency were impressive - they explained every aspect of the issue and showed us what they were working on. This level of openness made me feel confident in their work and reassured me that I wasn't being taken advantage of.

I highly recommend them to anyone looking for a reliable service provider and we'll definitely be using them again.

This company is dependable and trustworthy. I've had them visit twice a year for maintenance on my unit. When I accidentally damaged the refrigerant line during renovations, they quickly diagnosed and fixed the issue within a short timeframe. Their prices are reasonable, their technicians are courteous, reliable, and transparent. Overall, I'm extremely satisfied with the service provided.

This company delivered on its promise. From initial contact to arrival of the technician, the whole process took under an hour. The tech quickly identified the issue, made the necessary repair, and had my AC up and running again in less than 45 minutes. They were super professional throughout - I'd definitely recommend them to others.

Paul showed impressive expertise, patience, and dedication to resolving our heating issue on Christmas Eve, despite the freezing temperatures. He remained committed to finding a solution, checked in regularly, and ensured our home was warm and safe. The company's professionalism, pricing, and work ethic are commendable. We're extremely satisfied with Paul's service, and we wholeheartedly endorse him for his exceptional performance.

I had a decent experience with ASM last winter after dealing with another company that left a bad taste in my mouth. As winter approached, I started experiencing similar issues with my boiler, which made me hesitant to call anyone back. Since I didn't have any connections or referrals, I took a chance on ASM after reading their website and some reviews. I'm glad I did. Qasim showed up promptly at my house and turned out to be exactly what you want in someone working on your home - knowledgeable, professional, and all the qualities that matter. The boiler was still running when he arrived, which made diagnosing the issue more challenging, but Qasim quickly got to work after I explained the problem (my pilot light kept going out). He broke down the explanation step by step and it turned out to be a relatively quick fix. What impressed me most was that they didn't try to upsell or overcharge me - they were honest and did thorough work without any extra costs. The boiler has been working properly ever since, with the pilot light staying on consistently. Overall, I'm very happy with ASM's service and would definitely recommend them.

My experience with ASM was mostly positive, but there were a couple of things they could have done better. I called them because my central air wasn't working and they arrived promptly. Although Mike explained that replacing the cap alone might not fix the issue, he suggested it might be worth trying - only to replace the motor on the return call 3 hours later. This caught me off guard since I hadn't been informed of the replacement beforehand. Despite this, I found their price fair and reasonable. Mike and his partner Paul were easy to communicate with, making them a convenient choice. Overall, they did a good job, and I'd consider using them again in the future.