HVAC reviews in Staten Island, New York

I'm thoroughly impressed with Johnstone SI - their selection is excellent and so is their customer service. The staff are knowledgeable, friendly, and always happy to assist. I've found their service to be top-notch and informative. Highly recommend this supply house, no need to shop elsewhere.

They provide top-notch service with friendly staff.

Great experience with this company, highly recommend without hesitation.

Jimmy at the counter went above and beyond by loading my truck with the parts and checking in on additional items I might have missed. His courtesy and assistance made a big difference.

Very satisfied.

Great experience with this service provider - would definitely suggest them to others.

This guy is the top HVAC choice for Staten Island - a straight shooter with fantastic service, definitely worth recommending.

I had a total breakdown of my condenser units during the summer, making it impossible to find someone to fix it on the same day. Fortunately, I was able to get NYC AIRCOOL SERVICES out on short notice. The technician came and fixed the issue immediately. To prevent future problems, we needed to order a replacement part, which they arranged for the next day. This service is top-notch with trustworthy technicians who truly care about their customers. I highly recommend them to anyone in need of HVAC services - they're the only choice I'll be making from now on.

I've had the pleasure of working with this company twice now - first two years ago when I was renting, and recently when I moved into a new place. The first time, they came out to fix both my apartment unit and the entire house for my landlord on the same day, which was incredibly convenient.

Recently, when I had an issue with my landlord's condenser units again, they arrived promptly and were able to repair the broken wires in no time. They're super reliable, honest, and offer really fair prices. If you need fast and efficient service, I highly recommend these guys - their professionalism and speed are top-notch.

Scaran is the only heating and air company I trust. Every interaction with their staff has been exceptional. The service they provide is top-notch, impressively professional and thorough. They're always available when needed. If you need reliable heating or cooling, Scaran is the one to call – you won't be let down.

Ethan arrived promptly, demonstrated expertise, and showed respect for my time. His clear explanations were greatly appreciated, making him a stand-out service provider.

The technician team from Chris & Ethan arrived promptly and worked efficiently during their annual inspection of my furnace and water heater.

They did an excellent job, from the owner to their staff, who take pride in treating customers right. If something's wrong with equipment due to manufacturing flaws, they'll show up and help resolve it quickly. They genuinely care about making things right. I'd wholeheartedly suggest them if you're looking at a new HVAC system - just be prepared for top-notch service.

I've consistently been impressed with Scaran's speedy response times and friendly customer service reps on phone calls. Recently, they truly exceeded expectations in handling our faulty HVAC system. On a particularly chilly winter day when we lost heat, they arrived quickly to diagnose the issue and then returned for measurements and an estimate.

On installation day, their team worked seamlessly to remove the old unit and install the new one. They covered our hardwood floors leading to the utility room promptly, demonstrating attention to detail. The technicians were courteous, knowledgeable, and provided clear instructions on using the new unit and thermostat. Their professionalism and customer service earned them a perfect score.

Called Scaran for the first time without any problems.
Their heating system failed, but they quickly identified and fixed it the next morning.
Thanks to their prompt service, I'll definitely be calling them again in the future.

Got an appointment quickly. Tech was super professional, explained everything that was wrong with the system and what needed fixing. Would definitely use again.

The staff is friendly and assistive, with a standout employee named Ethan who effectively pinpointed issues and explained their impact on the heating system.

Eric and Ethan arrived today for our winter service. They delivered a high-quality job with attention to detail, changing the capacitor as required and explaining its purpose clearly.

After resolving the issue with a representative, our mistake was handled quickly and efficiently. The company showed excellent attention to detail and maintained high standards of customer service. I'd trust them implicitly and confidently endorse Sararan's services.

Brandon showed up quickly and was knowledgeable about his work. He fixed our air conditioning in just a few hours and explained our options for fixing or replacing it. Since then, the AC works perfectly. We're glad we chose Scaran for our heating and cooling needs.

Customer service was spot on. Had a team on site within the hour after calling, getting the job done with the new water heater installation.