HVAC reviews in Staten Island, New York

The technician showed up at the scheduled time, was friendly and knowledgeable. They did a thorough job on my furnace and left everything tidy. I've never had an issue with their services before - they're quick to respond when problems arise. This company has consistently impressed me. The office staff is also very welcoming and easy to work with.

The team handled every aspect of the heating and air conditioning installation in a thorough, respectful, and skilled manner. They took extra care to protect my home and property. The work areas were left spotless after completion, and all staff involved with sales and on-site installation showed excellent manners and courtesy throughout the process.

The power went out for a couple of hours, causing our hot water heater to malfunction, but Scaran's technician arrived promptly and fixed the issue quickly. The tech was courteous and efficient, replacing the faulty thermostat and restoring hot water service. This experience earned my trust.

I've been a customer of Scaran's for 28 years, and it's been a lifesaver for me to have them on speed dial. In the coldest winter months, I've always received prompt attention, making me feel like my issue was a top priority. The technicians' professionalism is impressive, but what really sets this company apart is their manager, Kevin. He's consistently courteous and understanding, often taking the time to address concerns about his team's performance. This dedication to customer satisfaction has earned Scaran's my trust, and I wouldn't consider switching to anyone else for heating and air conditioning services.

I recently had my heating system serviced by Eric and his partner, and I'm grateful for their outstanding service. They displayed exceptional professionalism, knowledge, and courtesy throughout the visit, making a positive impression from start to finish.

The work was completed efficiently, and I appreciated how clearly everything was explained - it really helped me understand what was done. Knowing my system is in good working order thanks to their expertise gives me peace of mind.

It's the level of professionalism and expertise that sets companies like SCARAN apart. I commend them for maintaining such high standards and thank you again for serving our community.

Dealing with Scaran was a great experience - I'm thrilled and relieved we chose them. With big purchases, I always worry about being overcharged, but Scaran delivered honesty and fairness upfront. The installation arrived the next day, and their service was top-notch and expertly done. I highly recommend them to anyone.

Scaran is top-notch, my go-to for home comfort. Their techs are incredibly knowledgeable, breaking down problems and fixes clearly. Response times are generally prompt, making them a reliable choice for any HVAC need - be it repair, diagnosis or installation.

Excellent follow-up service from a trusted provider. They ensured everything was calibrated correctly after the recent furnace installation, giving us peace of mind. Their work is top-notch.

Had a fantastic experience with the installation of my new AC unit by Rocky and Josh - they were efficient, respectful, and did an excellent job clearing space and restoring everything afterwards. Truly impressed with their professionalism, definitely recommend Scaran for any home services needs.

We've had great experience with Scaran's home services - their team is reliable and takes good care of our heating system. Eric's annual check-up has been spot on, ensuring we stay warm and comfortable all year round. The service plan has saved us from emergency calls.

Scaran HVAC truly stands out as an exceptional choice for those seeking reliable service. This family-run business proudly upholds old-fashioned values. In 2021, they installed our heating system and we've since experienced only positive interactions with the company. When a recent issue arose, a single email and phone call resolved the matter promptly. We were impressed by the swift response - two trucks arrived at our doorstep by 9:30am on the next day, accompanied by three technicians. The owner, Tom, personally followed up to ensure the problem was fixed, which I greatly appreciated. If you're looking for a top-notch company that delivers exceptional service, look no further than Scaran.

We were left high and dry with our heating system failing, leaving us shivering in the cold. A friend recommended this company, so we gave them a shot. They arrived within two hours of my call - impressive! Their technician, James, was pleasant, knowledgeable, and genuinely concerned about fixing the problem. Given the short notice, I thought the quote was more than fair. We won't hesitate to reach out again or recommend them to others.

The technician showed up promptly at 9am on a Sunday and got to work fixing the boiler, which was non-functional. He finished by 1pm and everything was working smoothly again. The service was efficient and professional, with a clean finish. As a regular customer, I assume this is covered under my existing contract, so no extra charges were applied.

We've been working with Scaran for nearly five decades, starting when they replaced our old coal furnace with a gas one back in late 1976. Their annual maintenance kept that furnace going strong for over four decades. When it finally gave up the ghost last January, I appreciated their prompt service during the coldest winter month. Their team was friendly, efficient, and spotless. The new furnace they installed is lovely. My only gripe is figuring out how to use the thermostat - again, we're signing up for annual maintenance. We've also had them replace our water heater, which was another seamless experience. While not the cheapest option, Scaran's prices are reasonable. I highly recommend their services.

I recently had my annual service done and the results are noticeably improved - my heating system is working much more efficiently. The technician was professional, friendly, and ensured everything was tidy before departing. As a long-time Scaran customer, I attribute my continued loyalty to their excellent staff and commitment to customer satisfaction.

Scarn saved the day!

I had a recurring issue with my water heater that another company couldn't fix. Scarn sent tech Kyle over, who got to work right away. He quickly diagnosed the problem and had hot water flowing again in no time.

These guys are upfront about their prices and genuinely care about customers - I'll definitely be using them for all my HVAC needs going forward!

I've had nothing but an outstanding experience with Scaran. From initial contact to completion, their team consistently delivers top-notch service that's both professional and reliable. The standout members of the staff are Courtney, Lisa, and Vivian – they truly make this company shine. Their kind, patient, and knowledgeable demeanor sets them apart. Every time I reach out, I'm greeted with a sense of importance, treated like family rather than just another customer. They respond promptly, remain respectful, and genuinely care about ensuring everything is taken care of. It's refreshing to find a company where the service is so consistent and the staff so caring. If you're looking for a trustworthy firm, look no further – I wholeheartedly endorse Scaran.

Fast and tidy.

The service professional was top-notch.

They showed up on schedule and were courteous.

Fast service with great results.