HVAC reviews in Staten Island, New York

I had an outstanding experience with Phil's company - exceptional service, high-quality work. Highly recommend without hesitation.

The technicians showed up promptly and got to work fixing the AC. They did an excellent job without charging me extra. The price was very reasonable.

They've maintained my mother-in-law's AC for nearly three decades and even attended her funeral - it's a rare feat for contractors to offer such longevity and dedication.

This company gets an exception to my usual silence. Great customer service, impressive efficiency, and a fair price. Thanks, Phil - we'll be back for future projects.

Phil genuinely puts customers first. The service team is reliable and trustworthy, making me confident in their work. I wouldn't hesitate to choose them again.

I would never hire this service again. They took my money without fixing the issue they promised to resolve. Now they're ignoring me. Needless to say, I've wasted more of my cash on a better option. At least that company followed through on their promises. Despite the extra expense, I'll make sure to report them to the Better Business Bureau for their broken commitments and non-performance.

This company is top-notch. They responded promptly, sending someone over to assess our old home. The technician was knowledgeable and friendly. I highly recommend this team. The office staff, particularly Marina, were pleasant and helpful throughout.

Phil and his team provided excellent service, diagnosing the issue promptly and getting the HVAC system up and running swiftly. They were very responsive and professional throughout the process, with fair pricing that met expectations.

I recently had a great experience with this business, working with Phil who provided top-notch honest service that exceeded my expectations. His professionalism left a lasting impression, making me confident in recommending the company's services without hesitation.

Phil is exceptional - very professional. I immediately trust him with any issues that arise. His work is top-notch, ensuring I'll never hesitate to call him again. He's the only one for me; highly recommended.

Phil was friendly and helpful over the phone when I called about my furnace issue. A technician arrived within two hours on a Saturday to make the necessary repairs. Stephen, in particular, was great at diagnosing the problem and fixing it efficiently. Thanks for the good service.

Be cautious with this company - I've lost trust in their services and won't be using them again. If you're looking for someone reliable for your HVAC needs, look elsewhere.

I hired Phil's team to fix a heater issue (it wouldn't turn off) and also signed up for annual maintenance, which involves regular checks on the heater and AC.

A technician arrived to repair the heater, replaced the circuit board in just over 10 minutes. This fixed the problem, but I was surprised by the hefty bill of $500 (which was reportedly after a discount). After investigating online, I found that a new circuit board costs around $100. I repeatedly called the office, but no one returned my calls.

Despite having already committed to annual maintenance, I regret doing so. The technician visited a few months later to service the AC. When he checked the pressure, he claimed it was fine, but my husband asked him to double-check and found that there actually was no pressure. The technician suspected a leak and couldn't replace the coolant, so we requested a quote for the leak test. However, I never heard back from them again.

This experience has been extremely unsatisfying and infuriating. It's a complete waste of time and money.

I had a decent experience with this company years ago when they sent the owner himself out. Unfortunately, my recent issue with my AC wasn't handled as well. They dispatched an inexperienced technician who left tools in the mechanical room and damaged my hose's washer. The kid needed constant guidance from dispatch, which raised some red flags for me. I expressed my concerns to the phone representative, who apologized and offered a replacement visit. When I followed up with Phil himself, he acknowledged the issues and promised to make it right - although I'm not convinced by his availability at the time.

Phils service was top-notch, arriving promptly and providing a hassle-free experience. He replaced my old water heater with a new one without any issues. I'm extremely satisfied with the service and would wholeheartedly recommend him to anyone in need of reliable home services.

Phil and his team are refreshingly honest and extremely helpful. Although they don't perform boiler decarbs, Phil referred me to an exceptional chimney and boiler specialist who saved the day when National Grid cut off my mom's heating due to CO levels. I'll definitely choose Phil's AC & Heating for any future HVAC or plumbing needs on the Island - it's rare to find reliable, trustworthy service providers.

Thanks for Phil and his team for consistently delivering high-quality services over the years. Since 2016, they've kept my AC unit in great shape, performing regular maintenance and even recently installed a new thermostat. Their expertise shines through - I learned a lot about how heating units work thanks to their willingness to explain complex concepts.

I've been working with Phil for over two decades, and his professionalism and trustworthiness far exceed that of most HVAC firms I've encountered. Unfortunately, some other companies have left a sour taste in my mouth. Working with Phil was a breath of fresh air. I'll continue to send him business, as well as recommend him to others.

I had my heating system fail recently and called a few HVAC companies before finally getting a response from Phil's. They arrived promptly and the technician was polite and knowledgeable. Before starting work, he asked me to check the air filters, suggesting that if they were clogged it might be the cause of the problem. He also explained how furnaces use limit switches to prevent overheating, which shut down the system if the airflow wasn't free. After replacing the filter, my heating started working again. I'm grateful for Phil's help - he was incredibly helpful and saved me a significant amount of money, likely more than I would have paid without his assistance. It's refreshing to encounter someone like him who genuinely cares about customers and seems to be an honest, experienced professional.

Phil's Air is spot on. Had a cathedral ceiling and freezing bedrooms, but their crew showed up, drained the boiler, and removed excess air from the pipes - now my bedrooms are warm as toast.

Phil's Air in Staten Island is a standout when it comes to reliability and quality central air conditioning services. As a family-owned business with over 40 years of experience, they've built a reputation among locals. They offer comprehensive solutions, including repairs, installations, and maintenance, without breaking the bank. Phil and his team focus on delivering exceptional customer service, ensuring each job is done with attention to detail and a personal touch. Whether it's a repair, installation, or routine upkeep, you can rely on Phil's Air to keep your home comfortable all year round. They're the go-to choice for anyone seeking trustworthy air conditioning services in the area.

Phil's Air stands out from the competition thanks to its exceptional service and expertise, led by owner Phil. As a customer, I was extremely pleased with the professionalism and speed of their team. From scheduling to completion, everything ran smoothly.

Phil's in-depth knowledge shone through as he quickly identified and resolved my AC issues. What sets them apart is their dedication to customer satisfaction. Not only did they fix the problem, but also took the time to recommend preventive measures to keep my unit running optimally. If you're looking for reliable service, give Phil's Air a try – they truly deliver.