HVAC reviews in Staten Island, New York

Mike did a fantastic job with his service - he made sure the new HVAC unit was up and running correctly and answered every question I had, leaving me completely satisfied with the result.

Called Bob Mims at 7:25am, Anthony D arrived by 8:30am and saved the day. With three dogs running around, temperatures soaring to 90 degrees, the AC gave out. Anthony fixed it fast, did a great job, and even complimented my puppies - they're cute! Great service from Bob Mims' team.

Anthony was very friendly and competent, answering all my queries and offering helpful advice, resulting in a truly positive interaction.

This technician is truly exceptional - a master of his craft. He diagnosed and fixed both furnaces with ease, restoring them to full working order. His expertise is unmatched, making him an outstanding representative of this company.

George consistently shows up on time, is friendly and explains what's being done - a welcome improvement in our experience.

Anthony was polite, attentive, and knowledgeable, providing thorough explanations for his work.

George M is top-notch. He delivered exceptional work and is a valuable employee for your business.

Glen arrived promptly after we called in, seemed genuinely helpful, explained things clearly and got our issue sorted efficiently.

Mike G is a skilled, tidy technician who's always friendly and knowledgeable - a valuable team member for Bob Mims.

Top-notch service from a crew with unshakeable ethics. Stick with them exclusively.

We ended up choosing Bob Mims for our new HVAC system without hesitation. Dominic provided four options, walked us through the choices, and made sure we picked the best one for our needs. His explanation put my mind at ease, and I felt confident in our decision. The installation team arrived on schedule and did an excellent job. They were courteous, tidy, and respectful of our space. Even after the job was done, Dominic checked in to ensure everything went smoothly.

After the system was installed, we encountered a problem with the heat mode. Thankfully, Anthony D. quickly identified and resolved the issue. His professionalism and work ethic are commendable – it's clear that he's an asset to the company and its customers alike.

Anthony assessed my hot water heater, initially suspecting a leak, but found none - still requires replacement by year-end. Despite initial lack of issue, he methodically checked other possible causes, offering guidance. Anthony presented himself as courteous, respectful, and supportive throughout his visit.

I'm extremely satisfied with Anthony's work. He consistently demonstrates exceptional expertise and a willingness to help, making him an invaluable resource for any home maintenance needs.

This company is a total scam, overcharging by ten times the cost of $100. The faulty gas valve was crucial when it was freezing outside at 20 degrees, leaving me no choice but to either freeze or shell out $1200. I'll never use them again - I'll just buy a new heater from Home Depot until I find a legitimate company that doesn't rip people off.

Anthony showed up on time and knew what he was doing. He got straight to work and fixed the issue. Highly recommend Bob Mims and Anthony, they did a great job. Thanks so much!

Glenn arrived on time, was very pleasant to deal with, and showed a clear understanding of what needed doing.

George M. did a good job. He gave me honest feedback on my old filters, explained what to look for when replacing them, and showed up early for our scheduled appointment.

I've had the misfortune of dealing with one of the worst HVAC companies out there. They botched a full installation, leaving me with non-functional equipment that still needed fixing - I was left to sort it out myself. Vinny's lack of professionalism and a clear poor management system are red flags. Avoid this company at all costs.

Showed up promptly, gave a clear and concise explanation of the work needed, came within a few short hours after I called.

I recently had an emergency hot water heater installation and I'm extremely satisfied with the response time and professionalism displayed by Bob Mimms' team - specifically Anthony and Austin. They arrived promptly and demonstrated a friendly demeanor, alleviating my concerns about not having access to hot water for the weekend.

Their replacement brought was a thoughtful touch that allowed them to complete the job on the same day. Anthony and Austin explained the operation of the AC Smith Proline model, including relighting the pilot if necessary, as well as the 6-year warranty details. They also replaced faulty valves on the water pipes.

Thanks to Anthony and Austin for their excellent work and courtesy - a huge relief after being left without hot water.

George was super helpful in explaining what he was doing, found the issue and resolved it promptly. Ensured everything worked smoothly afterwards. I'm really satisfied with his work and appreciate the quick response time - thanks for sending him over!