HVAC reviews in Staten Island, New York

John's work was thorough, leaving my home spotless.

I recently had an issue with birds making a nest in my dryer vent, which my property management company failed to address properly after the first attempt. To make matters worse, new birds moved in just a few days later, and I found myself dealing with another infestation inside the ductwork.

The situation escalated as I watched the birds navigate through the system, and eventually, some of them got stuck in the transit hose connecting to the dryer. The smell became unbearable, and it was clear that something needed to be done ASAP.

I had to make multiple calls to my property manager, but they didn't provide any meaningful solutions. Frustrated and desperate for a fix before the weekend, I reached out to ProMaster Air Duct. They promptly responded to my request and sent a technician over on a Friday evening.

The technician was thorough and explained what he would do to resolve the issue. He removed the dead birds from the transit hose, cleaned the entire length of the dryer vent, and also addressed another bird infestation in the bathroom fan ductwork. To top it off, he installed a new bird guard on the exterior and replaced the damaged flex hose.

What impressed me was that they came out to fix this problem on a Friday night, which went above and beyond to rectify the situation. I'm glad I chose ProMaster Air Duct for my future dryer vent cleanings, hoping to avoid another bird removal in the process.

Quick, expert service with a pleasant attitude. They presented their work and left the space spotless. I'd definitely hire them again.

Slava arrived promptly to tackle clogged vents, putting in a full day's work. His thorough effort left the system clean, eliminating lingering mildew and odors. A job well done. I'd highly recommend him to anyone seeking reliable service.

Here is a rewritten version of the review:

I used Promaster to clean my dryer vent again after realizing it needed attention. The service was top-notch, with John arriving promptly and efficiently cleaning out the vent and replacing the exterior cover on the second floor. He advised that regular maintenance every two years would be beneficial. I wholeheartedly endorse this company for their professional vent cleaning services.

John is extremely pleasant and professional. His attention to detail is outstanding, and he leaves the workspace spotless. I'm confident in choosing him for future projects.

John did an excellent job on my dryer vent cleaning. He arrived promptly, worked efficiently, and left everything spotless. A tremendous experience! I'd wholeheartedly endorse his services.

Pro Master did a great job on my ductwork cleaning. The technician, John, was courteous and efficient. He took the time to do it right, which impressed me. I'd definitely recommend them to others who need similar services.

Exceptional service, if you need duct cleaning don't bother with anyone else - he's thorough and makes it worthwhile despite taking the time to get it right.

Great professional job. The chimney fire got extremely intense and now it's under control, thanks for your help.

The technician was extremely professional, thoroughly cleaned our property, and provided a clear before-and-after presentation. Highly recommended.

Excellent service provided with high attention to detail and a professional approach.

Very happy with Promasters' service. They spent a significant amount of time doing an excellent job. The level of thoroughness was impressive - I had no idea there was so much lint in my dryer hose. The vents are now spotless, and the new filters are a big improvement. Thanks to Promaster!

John did a great job clearing out our vent, which had become severely clogged. He arrived punctually and completed the task efficiently and professionally. No additional fees were incurred.

This guy just moved into a new place and hired pros to clean out the dryer vent. They saved his life - literally. The vent was clogged with years of gunk and he could've had a serious fire hazard if he didn't get it fixed right away. The cleaner used a fancy camera to spot a major problem: a disconnected vent in the ceiling. This is huge. He told them what they needed to do next, and now that guy's home is safe thanks to him. Trust us, don't skip this service - it's worth every penny.

Slava's HVAC cleaning and dryer vent cleaning service was top-notch. Extremely thorough with both the cleaning and explanation process. On-time arrival and fair prices made for a seamless experience.

Joe from ProMaster put in an extra three hours of work on a Sunday, initially estimated for just five. He remained professional and diligent throughout the task, leaving the site tidy with all equipment and belongings collected.

John was thorough and courteous; I'm very satisfied with his work.

We were pleased with the service provided by PROmaster Air Duct and Dryer Vent Cleaning, courtesy of their representative John. He arrived on 2/17/24 to clean our ducts and dryer vent, doing a great job. The price was very reasonable, making it a good value. We highly recommend John and his team from PROmaster.

Great experience with [Business Name]. Service was reliable and efficient. Strongly suggest their services to others.

Excellent prompt response with a reasonable upfront cost - would definitely use this service again.