HVAC reviews in Staten Island, New York

Mike G did a good job. He arrived quickly and got the work done efficiently. However, we discovered that our internal filter needed to be replaced, which was a surprise. The $53 charge was also unexpected since it's supposed to be included in my contract. I can understand why the external filter might not be included, but the internal one should have been covered under our agreement. Additionally, there was no discount mentioned on the bill - could you please explain this discrepancy?

I woke up to a non-functioning heating unit this morning and quickly called the team at 7am. Within four hours, my repairman George arrived promptly at noon as promised. He efficiently diagnosed the issue and completed the repairs by 1 PM. The service was impressive - George is knowledgeable, courteous, and made the whole process smooth. The company's responsiveness and professionalism were outstanding. I highly recommend them for fast and reliable service when you need it most.

We've used Pro Master twice now, and again John excelled - extremely reliable, efficient, and does a top-notch job every time.

The service was handled with great professionalism and attention to detail. The technician thoroughly cleaned all vents, explaining their work clearly. Before-and-after photos were provided, and the workspace remained spotless. Overall, I'm very satisfied and would definitely recommend this service.

They fixed my severely blocked dryer vent, which was a huge relief. The staff were friendly and helpful, even assisting with a new outdoor pipe installation that I needed. I'll definitely be using them again and will likely hire them for my upcoming air conditioning vent work too.

I booked Promaster and got an appointment in just three days. Their service is top-notch, especially thanks to John, the technician who showed great professionalism. He offered sensible advice on maintaining my AC's compressor, a move that turned out spot-on.

They cleaned our air vents and dryer vent. Great service - very professional and no shortcuts taken. The technicians were courteous and arrived on schedule. Overall excellent experience.

Excellent work from a professional cleaner who exceeded expectations with meticulous attention to detail.

Promaster exceeded expectations. They arrived quickly after initial contact, diagnosed the issue and got to work right away. Regular updates kept me informed about progress. The team's professionalism and courtesy were impressive. Overall, a great experience with prompt service and fair pricing.

Had an excellent experience from start to finish and even a month later. John did a fantastic job cleaning our home's ducts back in April, and when we needed help converting our downstairs utility room into a summer kitchen a month later, we were unsure about the stove placement or where to put overhead cabinets near the furnace. I reached out to John on a Saturday evening, and he responded promptly, carefully reviewed the photos I sent, and answered all my questions patiently despite having many of them. We're impressed not just with his professionalism but also with his kindness and willingness to go above and beyond, making us feel appreciated even after the job was done.

Hired for dryer vent cleaning and bathroom exhaust fan maintenance. Got thorough work done by knowledgeable staff. Second time using this company, no complaints.

Excellent experience with this company. They arrived promptly and worked efficiently, providing a detailed account of their work each step of the way. Highly recommended.

Did a quick job, arrived ASAP, excellent service - would definitely use again.

"Great experience with quick turnaround - would definitely use again."

John was spot on - professional, methodical, and clear in his communication. For the second time, they cleaned our AC vents and also tackled the clogged dryer vent, which now works better than ever. No complaints whatsoever; highly recommend this company.

Great work with the technician, extremely knowledgeable and efficient. Highly recommend for future services.

Our experience with John was top-notch from the start. He arrived promptly on schedule, even before the allotted time. His thorough inspection of our dryer vent and split air conditioners impressed us. We appreciated his honesty about which repairs needed immediate attention and which could wait. Overall, we're extremely pleased with the service and will definitely be using them again in the future.

Very pleased with the service provided by John, who showed excellent attention to detail in his work. I'd definitely suggest Promaster for air duct cleaning.

Provided immediate assistance, demonstrated expert professionalism, fair pricing, and a thorough job execution. The technician correctly identified the issue and cleaned up thoroughly. We'll continue to rely on their services and trust their work.

Great job on the renovation, very pleased with the result.

Great service, fast and reliable. Highly recommended.