HVAC reviews in Staten Island, New York

4.8 based on 1712 reviews Back to the listing
    5

    The technician was very professional and reliable, standing by their work to ensure it held up. They kept the old system running until I was ready to replace it with a new one.

    5

    Brandon did an excellent job with the boiler tune-up, showing expertise and friendly demeanor.

    5

    For over two decades, we've relied on SCARAN for all our HVAC needs at Rab's Country Lanes. Their scheduling process is straightforward, while their technicians are always polite, efficient, and prompt. Whether it's routine upkeep or an emergency fix, they keep us running smoothly every time. They're the perfect partner in maintaining a comfortable environment - we can't imagine going anywhere else for our HVAC needs.

    5

    Brian thoroughly inspected the issue, showing me a video that indicated the problem, but he didn't notice anything out of the ordinary himself. Despite this, he still marked the visit as unresolved, advising I'd need to contact him if I heard the noise again. Thankfully, it seems to be fixed now. Brian was courteous and ensured everything inside the unit was in order.

    5

    I'd like to express my gratitude to Scaran for their prompt assistance with our air conditioning issue last Saturday. From the initial call to the technician's arrival, it was approximately 2 hours. Fortunately, the AC was restored before we had a chance to heat the house. As a family with a handicapped son who relies on medication and temperature control, this service was especially reassuring. Thank you again for your help!

    5

    Scaran took care of my compressor issue without any fault on their part, replacing it promptly under warranty. The entire team, led by Keith, was top-notch throughout the process. Their professionalism and expertise left a lasting impression - I'll stick with Scaran for all my future needs. 5 stars.

    5

    Rocky and Josh did a top-notch job installing our new Lennox furnace just in time for winter! They were knowledgeable, precise, and got the details right. Everything looked like it was still there before they arrived. Extremely efficient, friendly, and respectful - I'm glad Scaran has them on staff.

    5

    The guy came over when one of my radiators started leaking during a heatwave. Brandon arrived and, after some thinking, replaced the valve. He was polite, explained what he did clearly, which was great. I liked that about him. The staff at Scaran seem all nice and friendly - always are. Their customer service is top-notch.

    5

    I had a six year old cooling and heating system installed in five rooms with one compressor that turned out to be unreliable. After months of issues, Scaran sent their technicians on the hunt for the problem, which they finally found after several days of work. The part was sourced from Japan and took some time to arrive, but during this period, they managed to get AC working in four out of five rooms. Their staff were impressively professional both in the office and on-site. When the replacement part turned out damaged due to manufacturer error, Scaran offered to replace the entire unit without extra charge, just covering labor costs for installation. Overall, I was satisfied with their sympathetic approach, quick scheduling, reasonable pricing, and high level of professionalism - which is why I highly recommend them for your heating and air conditioning needs.

    5

    Mike was prompt and did an excellent job fixing the AC unit. He thoroughly diagnosed every problem with it, ensuring we had a clear understanding of what needed attention. His attention to detail was impressive, providing valuable insights into our installation that will help us anticipate future issues. Mike's professionalism and honesty are unmatched - I wouldn't hesitate to hire him again in a heartbeat.

    5

    Alex quickly identified the issue and fixed it efficiently. His friendly demeanor and helpful nature made a great impression. I'm grateful for his assistance and would highly recommend him to anyone in need of plumbing services - he's always available and always delivers excellent results.

    5

    We've been loyal customers of Scaran for years. Our ancient AC system finally gave out after 32+ years, so we called them for assistance. They were understanding about the costs and made it very reasonable. The technicians who installed and removed the old unit did a top-notch job - everything was left spotless, no mess at all. We're extremely grateful for their service, thanks again.

    5

    After a power outage in my neighborhood, the thermostat displayed a warning when the power came back on. Luckily, Scaran was quick to send someone over - I booked an appointment within minutes of calling.

    5

    Chris and Joe visited me for a routine furnace check, and they both showed up professionally and treated me with courtesy - they left a good impression, and I'd be happy to see them again.

    5

    Robert showed up on time and offered a competitive price for the air unit replacement. He was courteous and explained everything clearly, accommodating my requests for modifications to the proposal. The technicians who worked were also skilled and efficient. Office staff was friendly and responsive, answering all my questions promptly. Overall, it was a seamless process with Scaran. Neighbors have raved about their service, so I echo that recommendation - they did an excellent job!

    5

    Technicians were thorough and helpful. They provided a rapid assessment and a temporary fix, allowing me to deliberate before committing to further work.

    5

    I got stuck with Scaran after being loyal to Area Fuel for 15 years, and it's been great so far. The recent boiler problems and financial issues didn't ruin the experience - Scaran handled them nicely. I'm a Staten Island native who's known them for years, and I appreciate their commitment to customers like me.

    5

    I've used Scaran as my go-to home services provider for years. The team's professionalism is consistent across all staff, from office workers to technicians. They get the job done without hassle. I trust them implicitly and would definitely recommend their services.

    5

    Scaran got back to me fast when I needed a service installed. They always deliver top-notch service and do the job right. I'm thoroughly impressed with their work and wholeheartedly endorse Scaran - they're my go-to guys for any plumbing, heating, or cooling issues from now on.

    5

    Professional contractors who delivered excellent results. They worked efficiently without compromising quality or leaving a mess behind. The team was transparent about their work, explaining each step of the process. While not the cheapest option, I prioritized speed and reliability when it comes to gas-related services in my home, given safety concerns.

    5

    Called about a leaky pipe, plumber arrived on time. Good communication from start to finish, no surprises with the quote or the fix. Pleasant technicians who left everything tidy. Great experience, would highly recommend without hesitation.