HVAC reviews in Staten Island, New York

HomeServe is top-notch. Their response to a sudden breakdown was impressive, getting our home back up and running in no time. They sent someone over promptly and had the correct replacement part on hand, which saved us from freezing temperatures and inconvenience.

The service provider exceeded my expectations. A friendly, knowledgeable staff member took their time to address my needs.

The heating system worked okay last night, but when I woke up this morning, it wasn't working at all. The display showed an error code with a red light that would occasionally come back on after being pressed. This might be due to a faulty connection, which could explain why the issue persists and the light remains on.

Home services company gets two thumbs up - they usually show up on time, and their techs are friendly and know what they're doing.

I had a disastrous experience with homeserve, which left my unit wires in a mess. To make matters worse, they tried to bill me extra cash, which was completely unreasonable. The fact that I spend monthly fees on services doesn't justify taking money out of pocket for no reason. If I'm paying good money, I'd rather hire reputable and qualified technicians who actually care about their work.

It's clear that not all homeserve technicians are created equal - some seem to know what they're doing, but many are careless, wasteful, and disregard customers' time. This lack of professionalism is infuriating, especially considering the cost of the service. The whole system feels rigged against consumers, with surveys leading nowhere and unaddressed complaints ignored. Overall, homeserve has lost all credibility in my book.

I'm still waiting for my upstairs bathroom to be fixed - it's been three weeks since I first called. Initially, three technicians visited to diagnose the issue, determining that the hot water valve needed replacement. I made multiple calls to schedule a follow-up visit, which finally arrived with two workers who replaced the valve. However, even after this fix, I still don't have hot water.

The problem seems to be unresolved, and it's frustrating not knowing what went wrong or why it's still not working. The most concerning part is that no one who came to assess the issue seemed to fully understand the problem. I'm hoping that future technicians will finally resolve the issue. On a positive note, the customer service representatives making appointments have been friendly and accommodating.

I've had a decent experience with this company for my heating issues. They respond quickly, often on the same day or the next, to resolve problems. The monthly costs are reasonable, although it's worth noting that freon is extra. Overall, I feel more at ease knowing they're there to help when needed.

A homeowner in my neighborhood was struck by a van from the same company that parked next door. The driver kept hitting my car as he opened the van, showing blatant disregard for my property. When I approached him, he was unfriendly and aggressive. I've got it all on camera - even when he deliberately hit my car again while leaving. Despite multiple calls to the company, no one followed up with me. Their driver's poor behavior is unacceptable, and the company should be held accountable.

The service was decent. The technician arrived on Sunday after a Saturday outage, but the store wasn't open until Monday to obtain the necessary parts. Monday's repair was prompt and the staff were friendly and professional throughout.

I've had great experience with this home services business, particularly with their Staten Island office. They respond promptly to my concerns and sent a maintenance technician (Derek) who efficiently resolved the issue. He installed the required part and ensured our ductless AC is functioning correctly. Derek was courteous and explained everything clearly. The service exceeded my expectations.

I had excellent experience with the Home Serv technician, who provided top-notch service. He thoroughly explained the work and got the issue with my outdoor unit sorted out quickly. Highly recommend Home Serv for their reliable and efficient service.

Tim from HomeServe delivered exceptional service - a true professional with excellent knowledge and impeccable manners. He took the time to clearly explain everything, worked diligently, and ensured the job was completed correctly. His outstanding work ethic has earned my trust and I wholeheartedly recommend Tim and HomeServe for their reliable and professional expertise.

The customer had a very positive experience with this home services business. Brendan Soria, the sales manager, came across as extremely polite and professional, making everyone's interaction with him pleasant. The installation team worked efficiently, even when the homeowner was occupied with meetings above the installation area, and only noticed it when they felt the air conditioning kick in – just in time for summer.

I had a great experience with Home Serve recently. Booking an appointment was straightforward, and they showed up on time. The technician, Michael, was extremely professional and knowledgeable, providing clear explanations of the issues with my AC system - it needed freon. He returned the next day to complete the fix, demonstrating good organization and communication. Overall, I'm very satisfied with this service, which offers reliable heating and a/c coverage.

Their prompt service appointments are a big plus - techs are knowledgeable and can fix the issue on the same day. The team does a great job making my experience hassle-free, which is really appreciated.

We had a complex repair job that required two separate parts from our heating system. The technician visited twice to get it right, showing exceptional responsibility and care for our situation.

As a disabled senior, I was left stranded in the middle of a blizzard with no heat. Thankfully, Home Serve stepped up and sent a qualified technician who fixed the issue promptly. Their service exceeded my expectations.

I'm extremely satisfied with the work done by this plumber. They efficiently identified and resolved the issue causing the unusual noise, seeking guidance from their manager when needed. The result: an extremely quiet boiler - top-notch service.

Great job on the new HVAC system - professional installers did a fantastic job. The process was seamless, and our home now has a huge reduction in dust. We can finally enjoy a clean and fresh living space. Highly recommended for anyone looking for reliable home services.

I recently signed up for their bundled heating, AC, and water heater plan and couldn't be more satisfied with the service. However, I had to reach out three times in a short period due to various issues that arose. Each time, a technician was dispatched within hours, resolving the problem promptly. The tech's efficient response earned my appreciation, making me happy with this combined heating solution.

The technicians were top-notch, extremely competent and tidy. However, the price for replacing the water heater was steep, exceeding $1,200, which seemed excessive considering it was under warranty.