HVAC reviews in Staten Island, New York

I tried multiple contractors before finding them - a small, local outfit that actually delivered on promises. Their work is thorough and dependable. If you're seeking top-notch service, this group is the way to go. Be sure to check out their work, you won't regret it.

Quick, reliable service every time.

Todd showed up at my place as I was struggling with my heating. He arrived right on schedule and got the issue sorted out in no time. I'd definitely suggest this company if you need heating work done - just make sure to ask for Todd.

The customer service team at this company was extremely friendly and welcoming. The technician arrived promptly, demonstrating professionalism and kindness. They took necessary precautions and worked efficiently to complete the task. Overall, a great experience that warrants high praise.

I hired Community to install an additional vent in my second-floor bedroom due to poor airflow from the existing one. Anthony arrived and promptly identified the issue as something I could easily resolve myself. After taking his advice, it worked out perfectly. What impressed me was that he wasn't just a sales pitch – he provided genuine guidance without any hidden agendas. He's friendly, transparent, and willing to work with you. His service is top-notch, and I'd definitely recommend him every day of the week, including Sundays.

I had an excellent experience with this company. They were transparent, knowledgeable, and responsive - even when it mattered most. The only company that answered my call at night for a critical A/C issue showed they truly cared about their customers. Their representative, Joe, was respectful, professional, and knowledgeable, which is why I signed a maintenance contract on the spot. Mike, the owner, followed up promptly to address another concern - relocating a thermostat and baseboard heater. The job was completed efficiently in one day. Pat, Juan, and Joe worked tirelessly and delivered outstanding results. I'm thrilled to have found this reliable company. I intend to hire Mike again come springtime. What impressed me most wasn't just their work ethic but also his lighthearted humor - a nice surprise! Thanks for making my home warm and secure.

Community II has consistently delivered reliable service from their initial installation in 1992 onwards. Over the years, they've replaced equipment, including two hot water heaters and added a whole-house humidifier. However, there was an issue with the installation of an instant hot water heater, which turned out to be a problem on the technician's part, not Community II.

Despite this initial hiccup, their customer service remained top-notch. When I needed assistance with my heating system in 2022, Community II responded promptly and professionally. The root cause of the issue was revealed to be a faulty board that was causing the system to shut off repeatedly.

The company's technical team diagnosed the problem, ordered a replacement board, and had it installed within days. What impressed me most was their transparency throughout the process, keeping me informed about the status of my request and explaining the situation with the dealer's shipping policy. The technician even provided me with the model and serial number of my furnace.

In the end, Community II demonstrated strong ethics and a commitment to customer satisfaction. They never attempted to take advantage of me but instead remained fair and responsive throughout the entire ordeal. Their professionalism, coupled with their reputation for standing the test of time, solidifies their position as a trustworthy service provider.

I was left stranded on a freezing Christmas morning when my heating system failed. Thankfully, Community II Heating responded promptly, arriving within minutes. Their quick fix saved me from disaster. The technician was extremely friendly and the price was fair considering the urgency. I owe a huge debt of gratitude to this company for saving Christmas - it's a truly great experience that I highly recommend.

Community is top-notch when it comes to craftsmanship, analysis, and value. Their customer service sets the tone for everything else. Sally was spot on with scheduling, making the entire process seamless and painless. Her professionalism and flexibility were impressive.

The rest of the team, including Anthony Sr., Michael (the owner), and the staff, showed remarkable patience and expertise in explaining what needed to be done without pushing any unnecessary equipment or services. Their integrity is evident.

What really stood out was their willingness to follow up after work was completed. They took the time to re-instruct me on proper usage and maintenance, even though I may not have been the most tech-savvy person. It's clear they genuinely care about their customers.

In short, Community is a great heating and AC company, but what really sets them apart is the people behind it. They don't just meet expectations – they exceed them. It's refreshing to see a large company prioritize small clients like me. I'd highly recommend them without hesitation.

Jonathan assessed my hot water issue after a flood in my home, fixing it within 15 minutes. He was skilled, efficient, and courteous. After 8 years of using this company, I've consistently been impressed with their service. They provide straightforward, honest pricing without any hidden agendas or drama. The technician could have easily suggested replacing the entire water heater or other components, but instead, they opted for a more conservative approach. This level of transparency is refreshing.

Community All did a great job, showing up fast and genuinely worried about the sweltering heat. They got my old heater fixed and installed my new AC unit perfectly. They tidied up afterwards too. Appreciate their professionalism - feels secure knowing they'll be back if needed.

From the initial consultation to the final installation, Community's professionalism shone through. They took the time to understand my needs and presented clear options for my new AC units. The technicians who performed the install were courteous and respectful, leaving a positive impression from start to finish. Their work was meticulous, with attention to detail and consideration for my property. Even their equipment and vehicles were tidy, demonstrating a commitment to excellence. Overall, I was impressed by the seamless experience and would highly recommend Community for any home services needs.

Fast service, can count on them. Definitely hiring again.

Prompt and courteous staff, high-quality work, highly recommended for reliable HVAC services.

We had a fantastic experience working with Community 2 for our new HVAC system installation. From the get-go, John and his team exceeded our expectations. They provided us with all the necessary details to make informed decisions and offered a very reasonable price. Their responsiveness and willingness to address any concerns were impressive. Throughout the process, they prioritized ensuring we were completely satisfied with our system. Highly recommended.

They were incredibly kind and helpful. Thanks for saving me from a disaster!

Great service with clear communication and a fair cost - definitely worth using again.

Exceptional work, completed quickly and at a fair cost – would definitely use again.

They did a decent job diagnosing and fixing my AC problem. Luckily, they were able to resolve everything during their visit. They even took the time to show me where the return air filter is located in my air handler - something I couldn't figure out on my own. The technicians were professional, arrived quickly, and were polite throughout.

Prompt and reliable service from knowledgeable staff who deliver quality work with a personal touch.

The workers were all friendly and provided great service. The technician who came to fix my heating system seemed genuinely enthusiastic about his work, which made a positive impression. Overall, I'm pleased with the experience.