HVAC reviews in Staten Island, New York

4.8 based on 1712 reviews Back to the listing
    5

    My AC Unit just stopped working and I was stuck with a sweltering house. Luckily, Teddy showed up on zero notice and got everything installed - new AC and furnace - in one night. He's the real deal: honest, reliable, and a great person to work with. The new unit is doing its job perfectly now, especially upstairs where it really needed to be fixed.

    5

    I'm thrilled with the work from Cold King. They replaced both my central air system and water heater and delivered excellent results. The team was professional, efficient, and courteous throughout the process. Their service was top-notch and reasonably priced. I highly recommend them to anyone seeking their services – they truly excelled!

    5

    I had a great experience with this company, thanks to their knowledgeable and experienced staff. Mr. King, in particular, was friendly, professional, and took the time to explain everything. His team members, Danny and Rick, were courteous, patient, and clearly well-trained. They worked together seamlessly, and I appreciated the clear communication. The job on my HVAC system was a full replacement, and I'm extremely satisfied with the outcome.

    5

    Using Cold King for my new central air system installation was a game-changer. The entire team, including Teddy, Frank, Anthony, and Nick, were efficient, knowledgeable, and courteous. They handled any issues that arose during the process with ease and took the time to explain everything clearly. Their professionalism extended to respecting my property and leaving it spotless afterwards. I wholeheartedly endorse them for anyone seeking similar services.

    5

    We've relied on Gold King for over a decade and our experiences have been consistently positive:

    - They respond promptly to our calls, usually right away.
    - Their technicians arrive close to the scheduled time, often spot on.
    - The service personnel are always punctual, respectful, courteous, and efficient - a rare combination in my experience.
    - The owner takes an active interest in ensuring their diagnosis and proposed solution meet our needs.
    - The costs are reasonable, matching or beating industry standards for similar services.
    - Every technician is accommodating to my specific requirements, checking in beforehand to ensure I don't need anything after the service.

    I'm a tough critic with high expectations, but Gold King has never let me down. Their service personnel, from top to bottom, demonstrate exceptional professionalism and integrity. I trust them completely and feel secure in their work. The owner's attention to detail is particularly noteworthy.

    5

    I wholeheartedly suggest considering Cold King for your HVAC needs. The owner, Teddy, was exceptional in his responsiveness - he arrived promptly after my initial call and presented me with a clear understanding of the available options. Throughout our communication via text and phone, I received detailed explanations and answers to all my questions.

    The installation team, led by Anthony and Nick, were outstanding in their professionalism and expertise. They worked diligently to complete the job despite some unexpected challenges, and ultimately delivered a high-quality result. The attention to detail was impressive, with Teddy and Anthony ensuring that everything was thoroughly explained and demonstrated at the conclusion of the work.

    What impressed me most was the level of care and follow-up provided by both Teddy and the installation team. They took the time to address any concerns I had and offered support after the job was complete. If you're seeking a reliable and skilled HVAC company with fair pricing, I strongly recommend Cold King.

    5

    Teddy runs a solid operation with good customer service. His crew is polite, tidy, and on the ball. The installers, Anthony and Christopher, are skilled pros who got the job done right. I'm happy with the result - they just slapped in central air and it's spot on. If you need heating or cooling work, Teddy's Cold King is a decent bet.

    5

    Using Cold King was spot on. From the get-go, they were straightforward and accommodating, showing up the same day I called in. Turns out my old unit was well past its prime – it was over 25 years old and nearing the end of its life. Unlike most companies, Teddy worked with me to find a fair price without any hassle. After checking around at four other places, most were unwilling to budge on pricing and wanted cash upfront, plus they couldn't even send someone out to diagnose the issue for two weeks. I got a brand new unit installed in under 24 hours – it's working flawlessly now.

    5

    I've had multiple visits from Cold King for various projects, and Teddy has consistently been upfront and fair. The recent technician was also respectful and polite. In an industry where many contractors try to rip you off, it's rare to find someone genuinely looking out for the customer's best interests. I'd definitely recommend Cold King for your home services needs.

    5

    A reputable and trustworthy service provider showed up at our place, assessed the aircon situation, and offered sage advice: since the filter had been recently cleaned, we should wait a week to see if it improves performance. No hard sell – just good old-fashioned honesty. I'm grateful for his professionalism.

    5

    Our furnace finally gave up on us when the cold snap hit last week. Thankfully, we stumbled upon Cold King as a local option. It's nerve-wracking not knowing what to expect from someone fixing something so crucial. Teddy answered right away and broke it down in simple terms. I felt like I was watching an instructional video.

    The team that installed our new HVAC system were top-notch - efficient, knowledgeable, and friendly. The price was fair and they worked quickly. Their professionalism is unparalleled. I'm grateful for the service. Without hesitation, I'll recommend Cold King to anyone needing this kind of help.

    5

    We had a tough time finding a reliable company to install a ductless system - tried three before settling on Cold King. When I met Teddy, he stood out from the crowd as the most professional guy I met. He put us at ease right away and we're glad we chose him. The installation process was seamless, not once did it disrupt our daily lives. Thanks to Teddy and his team for a job well done. They were courteous and respectful, making us feel comfortable having them in our home. We highly recommend Cold King without hesitation.

    5

    My experience with Cold King was flawless from beginning to end. Ted took the time to thoroughly explain my new heating system, making sure I understood every aspect. His dedication to ensuring customer satisfaction was evident, and he happily answered all my questions. The technicians, led by Ted, worked with precision and attention to detail. The job was completed exactly as promised, and we were warm within hours. I'm extremely satisfied and highly recommend Cold King – I'll definitely be recommending them to others.

    5

    I'm thoroughly satisfied with the service provided by Cold King Heating & Cooling. From start to finish, their professionalism was impeccable. The communication was seamless and transparent throughout the entire process, keeping me informed every step of the way. They went above and beyond, ensuring we had some heat on one floor even on the coldest day. Their Christmas Eve visit is a testament to their dedication. The work was done flawlessly, and I was impressed by their attention to detail and cleanliness afterward. It's refreshing to find a company that prioritizes quality and professionalism in this industry.

    5

    Highly recommended. Our AC unit died on a sweltering day recently. I called Teddy of Cold King for an estimate, which came in very competitively. He started work two days later, as promised. My husband and I were impressed with him and his team - they knew their stuff, worked quickly and left the property tidy. We're extremely satisfied with the service we received from them. They truly exceeded our expectations, making us feel confident in choosing Cold King for all our HVAC needs.

    5

    Cold King recently installed a new AC system, and it went without a hitch. The representative was transparent about costs and kept me in the loop throughout the process. The techs, Danny and Rick, were polite and efficient - a great team. Overall, I'm pleased with my experience with Cold King.

    5

    I was extremely satisfied with the service from Cold King, especially Ted's team. My A/C stopped working on Sunday, right in the middle of a sweltering heat wave. The next day, new equipment was installed by Ted Jr. and Miguel, who were both very skilled and efficient. They worked tirelessly to get everything up and running quickly and professionally.

    5

    Ted went above and beyond with his free estimate for a new HVAC system, showing great flexibility. His team was professional and courteous, providing clear answers to our queries. We'd certainly consider Cold King again for any future HVAC needs.

    5

    My experience with Cold King was spot on from start to finish. Teddy handled everything professionally, offering fair pricing without hesitation. His crew member was a delight to have in my home, leaving it tidy throughout the job. When complete, Teddy walked me through every aspect of the new system, ensuring I was satisfied and happy with the work. He genuinely cared about my satisfaction, which is evident in his excellent customer service. I wholeheartedly endorse him and his team's services.

    5

    My job turned out to be more involved than I anticipated due to neglecting yearly AC maintenance. No worries, though - Teddy & Co provided clear explanations of the necessary fixes and took care of it. The result: my AC is now working flawlessly. Working with Teddy was a pleasure, making for a truly stress-free experience.

    5

    We were lucky to have a reliable solution for our old central AC unit when it started freezing up and struggling to cool the house as summer arrived. The owner, Ted, personally came to evaluate the problem and suggested replacing the entire system rather than just patching it up - a smart move that saved us from future headaches and expenses. The new unit is energy-efficient, reasonably priced, and was installed quickly and professionally. I'm also pleased with their recent work on our water heaters, which have been performing well since last year's installation. Overall, Cold King has exceeded my expectations, and I'd wholeheartedly recommend them to anyone in a similar situation.