HVAC reviews in Staten Island, New York

4.8 based on 1712 reviews Back to the listing
    5

    Cold King installed a Fujitsu mini-split system in my house to great effect. Their quotes are fair and the technicians, Anthony and Nick, were courteous and efficient during the installation. Overall, I'm very satisfied with the service and would definitely recommend them.

    5

    We hired Teddy's team to replace our furnace, fan, and central air unit. They showed up promptly and stayed on schedule throughout the job. Their professionalism was evident from start to finish. Despite the challenging location of our unit, they worked efficiently. What impressed us most was that Teddy didn't try to push extra equipment or services - he recommended units that fit our budget and needs perfectly. We're grateful for his straightforward approach. If anyone needs HVAC work, we'd definitely recommend this company.

    5

    Teddy's team, consisting of Tony, Marko, and Nick, provided top-notch service from start to finish. The installation of four Fujitsu mini split systems was completed efficiently and with a focus on aesthetics, both inside and outside the house. They were knowledgeable and addressed all my concerns, keeping me informed throughout the process.

    Teddy was always readily available and accessible. His team worked diligently, maintaining a polite demeanor throughout the project. Tony proved to be an effective supervisor, ensuring everything ran smoothly. What impressed me most was Teddy's attention to detail - even when he noticed a small aesthetic issue with the outside work, he didn't hesitate to rectify it.

    Teddy's commitment to quality is evident in his high standards. His dedication to delivering exceptional results has earned my trust and loyalty. I plan to utilize his services again in the future, likely when my boiler needs replacement.

    1

    I was hesitant to share my experience, but felt compelled to warn others. After installation, my AC unit started short cycling - it would turn on and off repeatedly. This issue persisted from last year's installation and again this year.

    Teddy suggested a DIY fix: poking holes in the valve with a screwdriver to release freon. He claimed he'd overcharged the unit. What I didn't know was that releasing freon without proper training could result in fines of $10,000. It seems Teddy wasn't concerned about his own liability or yours.

    When the issue recurred, Teddy told me to again poke holes in the valve. I refused, citing safety concerns and environmental damage. He insisted I try it anyway, despite knowing better. This lack of concern for customer safety is alarming.

    Teddy initially agreed to return to fix the unit after a 30-minute cooling period. However, when I followed up 40 minutes later, he ignored my calls and texts. I even tried calling from a different phone number, but still received no response. It was like he'd vanished into thin air.

    Eventually, Teddy picked up, claiming I'd called him 10 times and left a bad taste in his mouth. He then refused to fix the unit, citing that I'd driven him away with my repeated calls. A screenshot of our calls is attached, which contradicts his claim.

    If you're considering Cold King, beware of Teddy. His lack of professionalism and concern for customer safety are unacceptable. Be prepared to deal with a potentially unlicensed installer who'll leave you high and dry once the money's paid.

    5

    AC showed up promptly on Friday evening as promised. After several attempts to reach them initially, I had to call Cold King to get someone's attention, who eventually agreed to come out. The appointment was set for the next morning at 9:30 am sharp, and that's exactly when they arrived. Now it's 12:25 pm and my house is perfectly cooled. The service exceeded expectations and far surpassed the quoted price. It's a rare instance where the scheduled time was actually met ahead of schedule. I'd highly recommend this service and plan to use them for all future needs.

    5

    We got top-notch work from an outstanding team who genuinely knew what they were doing. I had both AC and furnace units replaced, which was a smooth process thanks to Teddy's expertise. He took the time to explain our options and ensured everything went smoothly. The technicians - Chris, Andrew, and Tony - were all super helpful and courteous throughout the job. Their passion for their work is evident, and we'd highly recommend Cold King to anyone seeking excellent service from reliable professionals.

    5

    Just got my old LG split units replaced with Fijitsu - after checking several contractors, I went with Teddy at Cold King. They came through. The team was efficient, tidy, and cost-effective. Job well done. I'm pleased with the result. If you're looking for a solid service without breaking the bank, give Cold King a shot.

    5

    I replaced my nearly two-decade-old AC unit in June, which finally gave up the ghost. Cold King stepped in and removed the old unit. A new outdoor unit was installed promptly by their crew. They were incredibly professional throughout the process. The result is a noticeably improved AC system - thanks to their expertise! I'll be recommending them to anyone seeking reliable service.

    5

    Teddy and his installation team were courteous and knowledgeable, handling my situation with understanding. They delivered exceptional work on the new air-conditioning and air handler setup, restoring my home's comfort. Highly impressed with their professionalism and attention to detail. I wholeheartedly endorse Teddy and his crew - they did an outstanding job.

    5

    We had an emergency situation on Sunday when our Forced Air Heater stopped working just as a Nor-Easter was barreling in, leaving us with no heat. We called Teddy and he came out promptly to diagnose the issue. He explained everything clearly and gave us some solid advice on our options. After getting a fair price and a 2-year warranty for a full replacement of our heating and air unit, we felt confident in our decision. The next day, Teddy's crew arrived and installed the new unit efficiently. They were professional, courteous, and left the place spotless. We're thoroughly impressed with Teddy and his team at Cold King – they truly deliver when it matters most.

    5

    We recently had our old furnace and hot water heater replaced over the summer by Cold King, and we were thoroughly impressed with the outcome. Not only did they get the job done quickly, but they also managed to keep our central air functioning without a hitch. Removing the old system and installing the new one is no small feat, but Cold King pulled it off in record time.

    Their prices were very reasonable, and Teddy even saved me some extra cash by recommending a smaller water tank that would be more efficient than I initially thought I needed. He was spot on, and I've yet to run out of hot water since switching to the new tank. Overall, we're extremely satisfied with Cold King's service and have no complaints whatsoever.

    5

    We hired Cold King to replace our entire HVAC system in April after researching online for reviews. They had a great reputation, and I booked an appointment with them without hesitation. When I called, Teddy, the owner, answered promptly and offered to come over within an hour. His efficiency was impressive. He provided a fair quote and didn't try to sell us on a more expensive model. He seemed genuinely honest. We didn't need to look further after meeting him. The work was completed in 1.5 days, but we did encounter one minor issue that wasn't apparent until later when the AC started working again. Teddy sent someone over the next day to fix it. Overall, I'm very satisfied with the service and would definitely recommend Cold King to others.

    5

    Installed two units, a 4-ton AC and furnace combo, and a 2-ton unit with its matching furnace. The job was done professionally and left the property spotless. The new setup seems to be working as intended - it's incredibly cold. The owner, Teddy, is top-notch and genuinely invested in customer satisfaction. His work came at an unbeatable price, making him the go-to choice for HVAC services on the island.

    5

    Here's a rewritten version of the review:

    I had Central A/C and Heating installed by Cold King today. The technician, Jay and Gabe, were extremely professional and courteous. They did an outstanding job, explaining everything clearly and answering our questions thoroughly. Even after the installation was complete, Teddy, the owner, didn't charge us a thing - everything worked perfectly. He then walked us through the warranty instructions, maintenance schedule, and even reset all the vents in each room. Overall, I'm very pleased with the service and price. Thanks for a job well done!

    5

    I finally settled on Teddy/Cold King after six estimates, and I'm thrilled with the result. The experience started with a prompt visit from Teddy, who walked me through the job in detail. When I chose his company, he was there within days, and his team got to work right away. They were efficient, tidy, and pleasant - exactly what you'd want from a service provider.

    Their professionalism and attention to detail are top-notch. The team worked tirelessly in the heat to complete the installation on schedule. What impressed me most was that there were no hidden costs or surprise charges. The price for the job was also very competitive.

    Overall, I'm extremely satisfied with the work Teddy/Cold King did, and I'd highly recommend them without hesitation. Their team is motivated and dedicated, which gives me confidence in their ability to deliver on any future commitments.

    5

    Teddy's team, including owner Teddy, is a standout in terms of service quality. The products and craftsmanship are top-notch, with fair pricing to boot.

    I was satisfied with the recent installation of my compressor and heating system by Cold King three years ago, which has been working flawlessly since then. Unfortunately, a different company's visit only left me worse off. Staten Island Plumbing botched my hot water heater repair, leaving it in pieces and never returning to complete the job. To make matters worse, they damaged another part of my existing unit.

    I quickly reached out to Teddy, who sent Andrew to address the issue within 24 hours. Given the subpar service I'd just experienced, it was clear that spending more money wasn't worth it. Thankfully, Andrew's work restored my confidence in home services. He's an exceptional technician with outstanding skills – a true craftsman. Thanks to Teddy and Andrew for their professionalism and efficiency; I won't be using anyone else again.

    5

    We were impressed by Cold King's professionalism and pricing. After comparing quotes from three other companies, we chose them for the job. Their representative, Teddy, was a pleasure to deal with - friendly, patient, and efficient. The team arrived promptly to install our new system, which has exceeded our expectations. We're thoroughly satisfied with the service and recommend Cold King to anyone seeking reliable work.

    5

    Reached out to several companies in Staten Island for a new heating and A/C system. Teddy stood out as the most reasonable option, even after comparing prices with Costco's member deals at other competitors. He was always quick to respond to my queries or concerns, which put me at ease. The installation by Anthony was top-notch - everything was left spotless compared to how they found it. I'd definitely recommend Cold King to anyone in Staten Island needing this type of service.

    5

    I recently replaced my trusty old AC unit that had been serving me for 20 years when it finally gave up the ghost in June. Cold King's crew arrived promptly to remove the old unit, installed a new outdoor one and attic unit, and got to work. Despite initial issues, their professionalism and follow-through were impressive, with the team returning to address concerns and now everything is working seamlessly.

    5

    We had a good experience with the owner and his team. I called because we had an AC issue, and before they arrived, he suggested checking other possible causes beforehand. They showed up the next day as promised. The new compressor was installed quickly - within hours. The workers were knowledgeable and friendly, which made a positive impression.

    5

    I recently had a new central air conditioning unit installed by Cold Kings. The owner, Teddy, was outstanding - punctual and knowledgeable. He provided a detailed estimate and explained every aspect of the work. I had received multiple quotes before him, but he undercut my top contender by $700. His company offers a standard warranty, similar to competitors. The installation team left no mess behind, maintaining a professional and respectful attitude towards my property. Teddy even included a generous supply of filters for the entire year. If you're in the market for an AC provider, get multiple quotes and then reach out to Teddy - he's worth it.