Home Services reviews in Apex, North Carolina

DO NOT USE THIS COMPANY!!! These guys are very difficult to communicate with. All over text...no phone calls. Asked them to mow the yard of a wonderful woman who is undergoing chemotherapy. I gave them a description of the house but not the exact street address. They mowed the wrong yard (a yard that they already had a contract previously to mow). They wanted me to pay for this but I refused. Apex Lawn Company sent out a bunch of teenagers to mow it the second time and did a marginal job. I paid them for this 2nd mowing. For the 3rd mowing I was uncertain about using them again. When they didn’t show up on Monday like there were scheduled, I contacted a different company. The new company was very professional and came on Tuesday. On Thursday, without contacting me, the teenagers showed up again and mowed the yard. I refused to pay them. Now Apex Lawn Company is harassing me and the poor lady and wanting her/me to pay for all 3 trips even though 1 had already been paid. Shameful customer service, terrible business model. DO NOT USE THIS COMPANY!!!

One of the best professional owners ever. I have several experiences with different lawn companies and none of them are the same like Apex lawn company He is very professional, very polite and very efficient

James did a great job on the gutter guard installation! I definitely recommend Apex Lawn Company. I’m happy with the way it turned out. 🙏

James is the hardest worker in NC. I had several lawn company try to sell me stuff and it just wasn't up to par but with James he makes sure your lawn is well taken care of and make sure he hires employees based on those standards. This is definitely the lawn company you want to work with

James was wonderful. He was responsive and kept me informed of the process in case of inclement weather. They took care of our horrendous weeds in record time and I came home to a perfectly trim and clean lawn! Thanks James!

Apex Lawncare is a top-tier company with great employees and a great owner. He worked hard to get my mulch beds, cleaned out and covered with beautiful, black mulch just in time for the holidays. Thank you so much to James.

One of the best lawn service in NC. The owner is extremely passionate and patient and reliable. He makes sure your taken care of and it's wonderful. He's building a good team as well and this will be the best lawn service if it isn't already

Apex Lawn Company did a great job performing a top dressing on my yard. James explained all the details of the job before it was done and followed up to make sure everything was satisfactory. I would definitely recommend their services.

Apex Lawn Company did a great job in our yard, I was really impressed. They were knowledgeable and communicated really well. Competitive prices and professional service. They even threw in a few extra jobs at no additional cost. I will definitely switch to using this company regularly.

After a year of service I figured I would write an honest review about this company. After my dad injured his back and couldn’t cut our grass from our overbearing HOA, I figured I would find a company to take care of our lawn. Being 4 years in the Army they have l worked around my pay to take care of my parents and have been nothing but professional. I highly recommend this lawn service

Love this company they always do a good job. Thank you again Rayan

James seems nice enough and does a decent job, but I found him unreliable. I’m sure he can do better. Wish he was more communicative about when, and if, he was coming. Probably great with yards but not so much as a businessman. Looking over these reviews there seems to be a pattern with communication issues.

Writing a follow up review for this company as it is my second time using them! James was extremely responsive and able to get my landscaping project done quickly at an affordable price. I will be a return customer !

I wanted to give a locally owned business (not a big nationwide chain) the chance to make my lawn (new construction, Bermuda) look good and went with Apex Lawn Company. I was impressed and excited to work with them after meeting the owner, who is very knowledgeable. However, they came twice, then didn’t show up for over 2 months, then showed up and fertilized 1/5 of my yard, ran out of fertilizer, didn’t come back for weeks to finish, then never came back at all. After at least 2 more months of not showing up, (or contacting me) I got a text saying they were not going to honor my contract anymore and would no longer be coming. They would never (even after asking repeatedly) tell me when they were coming, but rather they would just show up (the 3 times they came) and do whatever it is they did. I just got my final bill for who knows what, and that is the end. Nice, knowledgable kid, but certainly needs to better learn how to run a business, communicate, and understand how customer service works.

This is my second review on a different location since we have used his services in two homes and two offices at different locations. James is one of the hardest working young kid I have seen recently. Will work until midnight as long as the job is not done, does not matter it is is hot or cold, he has eaten or not. Yes, he is young and sometimes not as responsive, but he always makes up for his shortcomings. Above all, he is extremely honest and ethical. He only employs UC citizens unlike many other companies employing illegal immigrants. And, he is very knowledgeable not only about the plants, grasses, weeds, trees, hedging, herbicides but also about irrigation systems and fences, He has been doing our residential and commercial properties at 4 locations since 2019 and we are extremely happy with him and his professional team. Would support him and other young people and see them earn their way to college.

Over a month ago we had Apex Lawn Service come out and give us an estimate for our lawn. We signed up for monthly service and paid them 2 months in advance. One month goes by and they never showed up to mow our lawn our maintain our edging. We called them multiple times see what happened. We finally got a call back and apparently their office manager quit. Not sure what that has to do with our lawn but regardless our lawn was not serviced. At this point, we just wanted our money back for 2 months of lawn service we paid already. They said they would do that right away but as of today we are still waiting. We tried to call them back and have left numerous voice messages and text messages without a response. We saw the workers at a neighbors house and asked them to please pass the message along we would like to be contacted. We have zero faith in this lawn service and definitely do not recommend them. It's not worth it. If Apex Lawn Company is reading this you can figure out who this is by our username and would appreciate a full refund immediately.

I cannot speak highly enough of Apex Lawn Company. From start to finish, everything was perfect. A quote was provided quickly after I reached out and it was very reasonable compared to other local options. Scheduling was also a breeze. On the day of the service the team displayed the utmost professionalism and worked diligently to finish the job. The result was better than I expected and I will absolutely be calling them for my next landscaping project! 5 stars all around!

James is great! Good guy and great service, thank you!

James is not responsive in fact after attempting to install our irrigation system and failing, he ghosted us. He stated he would come back with 1 other item and never did nor would respond to texts or calls. We had to redo all his work and buy all new equipment. Never will we recommend this company or James. Update: I see your comments below, neither me nor my husband received an email, a text a phone call nothing. Let’s just say the entire thing needed to be redone. Nothing worked somethings were broken and it all needed to be replaced! Yes we needed a repeater, which we would’ve gladly purchased but James did already done it but never brought it. But no worries we’ve taken care of things without Apex lawn company.

James was great to work with, super communicative. He helped us when a lawn aeration, rain, and vacation led to a overgrown Bermuda situation that my mower couldn't handle. He got us scheduled quickly and his team spent hours mowing our lawn and cleaning up, making our yard beautiful again. Would definitely recommend his services!

James was able to squeeze me into a cancellation with a single day notice. His crew cleared my property of last years leaves (I have a very forested backyard) before laying down 75 bales of pine straw. They finished in a half-day, cleaned up wonderfully, and worked around my schedule for picking up payment. They were competitively priced and I’d be happy to hire them again next season! Thanks James and Michael!