House Cleaning reviews in Apex, North Carolina

We've been using Kat's Cleaning for about 8 months now and have been highly satisfied with their cleaning services. They're very thorough and always have our home looking and smelling fabulous! They do little things like make cute things out of a paper towel and folding blankets to look so much better than I ever could.

They're also very dependable and very nice. The owner has contacted us multiple times to make sure everything was done correctly and to see if there was anything we wanted done differently. Doing small things like that are what sets this company apart from others we've tried. We definitely recommend Kat's Cleaning if you're looking for someone to make your house look great!

I have used Kats Cleaning for a year and I am very satisfied and happy with their service! They always do a great job and are very considerate to my home! I never worry when they clean my home and I am not there. They clean awesomely and then lock up! I come home and open the door to a beautiful clean house! It may be me but it always looks better when they clean it than when I clean it!
Thanks Kats Cleaning Service!

I just had a home deep cleaning completed yesterday by Kats Cleaning (crew Norma and Biancha). I would highly recommend them, they were very professional, thourgh and house looks and smells great. After trying countless cleaning services, I can finnally stop looking now that I have found Kats Cleaning. I will be scheduling recurring services with Kats Cleaning going forward.

I recently used Kat's Cleaning Services, and I am beyond satisfied with the results! From the initial booking to the final walk-through, the entire process was smooth and professional. Kat and her team arrived on time, with all the necessary supplies, and got straight to work. They were incredibly thorough, cleaning areas I hadn't even thought of, and left my home looking and smelling amazing. I also appreciated their attention to detail, as they made sure to ask about any specific areas of concern. The team was friendly, efficient, and treated my home with respect. I will definitely be calling Kat's Cleaning Services again for future cleanings. Highly recommended!

We've used Kat's Cleaning Service several times now and will keep coming back. They are thorough, trustworthy and very personable! All the cleaners have given great attention to detail and do not miss things "here and there" like other cleaners seem to. Highly recommend!

Unfortunately the deep clean was not done well. Most baseboards missed, doors missed and floors were clearly not done. Some bathroom light fixtures were still dusty. I've never had cleaners leave bathroom counters like this? For $470 deep clean I expected better. The owner was very nice on the phone though, the manager was kind but the staff wasn't as great. They did offer to come back and fix but I wasn't comfortable with that considering it'd be the same crew

Edit * I did not mention the toys because I accepted that it was not a part of their policy to clean toys. I do not appreciate the response below because their cleaning crew did not pick up a single toy..my husband and I picked them all up while the crew was working on the bathrooms. the toys did not waste any of the cleaning time.

The team did a fantastic job — our house looked great after their visit! They were thorough, professional, and easy to work with. We've already scheduled them for future cleanings. Highly recommend!

Had Kat's cleaning service perform a deep clean in advance of recurring house cleanings. We are so happy with the service they provided. The team that came did a fantastic job getting our house to a level of cleanliness that we simply have never been able to get it to. We're looking forward to their continued service.

⭐⭐⭐⭐⭐

Kat’s Cleaning Services is absolutely amazing! They’re professional, reliable, and always leave my home spotless. Every detail is taken care of, and the place smells fresh and looks sparkling clean every time. Kat and her team are friendly, efficient, and clearly take pride in their work. Highly recommend to anyone looking for top-quality cleaning!

Update: To make things worse we also incurred a $40 fee through our property rental company for trash that was left on-site by Kat's cleaning crew after they finished cleaning. See pictures.

I would never recommend this company based on their outrageous pricing. I wish I would have gone with my previous cleaning company (US Cleaning Pros) who in the past have charged a flat $280 fee for a full move-out cleaning service which included appliances like the oven and refrigerator.

My experience with Kat's for a standard move-out cleaning service could not have been more disappointing. The total charges compared to the initial estimate were shocking. I was quoted $340 for a complete cleaning plus additional fees for fridge and oven cleaning, expecting a final fee in the low $400 range. What Kat's ended up charging my card was nearly $700. When I called to discuss this expense I was told I had already been called and made aware of the need for these excessive charges. Sorry? No, I had not. The only call I ever received was to inform me that their cleaner would be back the following day to finish cleaning my fridge. No mention of extra charges.
It was their word against mine (not like there is any way to dispute charges with a company that doesn't issue refunds).
The time and amount of visits it took to complete the work was far greater than expected (3 total visits after asking my neighbor check their work, since my move was out of state.) The lack of business transparency was shameful. Regardless of how much work they felt it would require to fully clean my home there should have been urgency in disclosing the pricing discrepancy from Kat's staff before agreeing to complete the work. Instead I received a bill once out of state for twice what I was expecting.
Best of luck to this company going forward, but as an unhappy customer I feel obligated to share my experience with others seeking a simple move-out cleaning service. When you are only looking to spot clean a landlord's home to avoid security deposit penalties there are certainly much cheaper options out there!

Kat’s Cleaning came out and did a great job, the team was friendly and efficient. I highly recommend them for your cleaning needs. They answered questions quickly before hand and provided accurate estimates.

We've been using Kat's Cleaning Services for a year now and we are very pleased with their service! They are very professional and thorough. They are respectful of our space and pay attention to details that other cleaners often miss. The leave our home looking and smelling amazing! Highly recommend!

Fantastic work from Team 1 today cleaning my little cottage top to bottom...the kitchen, bathrooms, and floors just glowed!!! Loved the sweet little touches like folded hand towels and tissue rosettes...just top notch work...I honestly cannot wait to have another cleaning from West Domestic...

Cleaning was well done, but an item was broken. The cleaners did not report it, and when I contacted them to discuss, they said the cleaners reported no issues. I am angry my loved item is broken, but more angry they made me feel like a liar and didn't just tell me it happened; mistakes happen and I'd have understood. Trusted them in my home with my things and that trust was broken.

I heard great things about this place but after 2 months of reaching out and getting the run around for setting an appointment, I've given up and moved on elsewhere. It's really too bad. I'm not reviewing their cleaning skills as I never had them in my home. There is nothing wrong with saying that they can't take new customers, I would respect that. Just don't ignore someone trying that is trying to pay you to clean their home.

The ladies provided 5 star cleaning service. I was very pleased with my kitchen and bathrooms being cleaned.

West sends two of their best to do clean for us. We love them so much, and they come back monthly. Their attention to detail is unbelievable. So happy to have found them.

I have 2 rentals and my primary residence. I use West Domestic for all my move-out cleanings. They are the best and always do a top notch job.

I’ve used a few maid services here in Raleigh but West Domestic is by far the best and easily notches above the rest. The teams work together to make sure everything is organized and spotless. I literally always have a smile when I walk back into my home and see the result of their work. Don’t miss out. Book them ASAP!

I love when I have West Domestic do a deep clean at my house. They do such a great job and the house always smells amazing when they leave. Office staff is so responsive to all questions too! I highly recommend them!

Amazing! The ladies of West Domestic are absolutely phenomenal. Our home has never been cleaner! Their attention to detail is fantastic. The ladies are punctual, friendly and very considerate. I'll never use another cleaning service!