Home Services reviews in Belmont, North Carolina

James and his team showed up ready to work. And work they did. We had scheduled a trim of several smaller trees and a sweet gum tree but discovered the trunk was severely rotted. The team switched gears and removed the whole tree. They did a great job and left the yard looking like they had never been there. Very pleased with the job and beyond appreciative of their hard work. Will definitely call Tree Care LLC for all our future tree needs. Highly, highly recommend.

Please, DO NOT USE THIS COMPANY!!! We have been trying to get the stumps ground (which we paid for) since May! We've tried contacting him through texts, phone calls, emails, social media numerous times and if he does bother to call or text back the excuses are long and the follow ups are none. The stumps were done 3 months later and after clearing away the wood chips we discovered the stumps were still above grade level. He said he would come back to take care of it over 2 weeks ago and NOTHING. No call, no text, nothing. The best way for any of us to get resolution is through the BBB! Other people should know what they're getting into with James Terry! All I want is the job to be done and be done correctly!!

I bought a property and had to have some trees cut down. James Terry definitely worked with me. He made sure I was able to get the best price and quality. The team worked very fast, safe, & reliable! Definitely would recommend!

We couldn’t be happier with our experience with TreeCare. James and his Team were safe, professional, and communicated through the entirety of the project. They took good care of our property and followed through with every commitment they made. I’d recommend to family and friends any day. Thanks for the great service!

James and his team were fantastic to work with from the initiation of our project through completion. We clearing trees for a large pool installation and he was able to have his teams take down 10 trees within a day and half while leaving the yard in great shape after they completed the project. We highly recommend them for any tree services!

Working with Tree Care Has been an excellent experience. Their professionalism, outstanding communication, and honesty have made our partnership incredibly smooth. Special shout out to James Terry who has been an outstanding contact-Always responsive, clear, and a pleasure to work with. We Look forward to working with them on their future projects and being part of their business growth.

James and his team did a fantastic job for me. It started with a 150 year old oak from my neighbors yard that crushed my detached garage and he ended up cutting down another oak along with trimming some other overhanging limbs above my home. He was efficient, courteous and great at each job I gave him. I would recommend him for any tree work you need done.

This company was amazing! Our trees and yard look beautiful. I would absolutely recommend this company to everyone! They were so professional and informative.

James and his staff are GREAT! Took care of my 4 trees and cleaned all debris up! Made sure I was happy with service before he left! 100% recommend James! Thank you!

Highly recommend! James was very responsive and picked up the first time I called. I had an emergency situation and they removed my tree in the most timely and budget friendly way possible. His crew was very experienced and a pleasure to deal with. I will absolutely be using them again!

We hired James Terry and TreeCare LLC to remove six trees from our backyard on May 25, 2023. The crew did the job quickly and cleaned up and left. James came to the job and the end and took my check. After the end of my workday I went and inspected the job and I found that a concrete pad that I keep my RV on had been damaged. It clearly had a big impact to it which caused cracks to run throughout the pad. The cracks had been covered with dirt. I contacted James about it and he apologized and he said he would come out and look at it and also talk to his crew about it. James did not come out to inspect the damage but he did call me and he said he had talked to the crew and a young man on the crew admitted he had dropped a log on the pad and caused the damage. The young man told James he had covered the cracks with dirt to cover it up and make it appear the cracks had been there a long time. James texted me later and said that he and a concrete guy would come out on June 2nd and inspect the pad and see what would need to be done to repair it. James nor the concrete guy came on June 2nd. I texted James again and he said he had been busy and there would some different options on fixing it and they will get it repaired. After June 9th, I have made multiple attempts to contact James by phone and left voice mails each time both on his personal and business phone, texted his personal and business phone, and email him, and he has refused to respond and contact me. I have attempted to contact him in June, July, August, September and October and he has not responded. At this point he has ghosted me and he is not being accountable for the damage his company has caused. Since James has made this choice to not be accountable and shown a lack of integrity, unfortunately I now have to go through the legal process to be made whole. I would never recommend James and TreeCare for anything and I would advise for you to stay away from them.

Updated: Check with the NC Secretary of State website. They have been dissolved.

Let me start by saying that I've given this company numerous opportunity to rectify the issue and they haven't! They've taken my money and ran without completing the job. I'm not the person to throw unnecessary jabs at a company service but this was blatant dishonesty and bad service. I got a big oak tree removed by this company back on November 3rd. I will say they did a great job removing and with the disposal of the tree. I work long hours throughout day M-F, so I wasn't there to monitor work in person. During the process, I interacted with James T., who at the time, was very friendly and stayed in contact with me throughout the process. He even sent pictures throughout the day of the tree being removed. I trusted in him from the start. He gave me a really competitive fair price I couldn't turn down. He gave me a story in the beginning of his company being family owned and passed down from previous generation and how they take pride in great service and affordable fair prices. Well, long story short, they removed tree and he told me they'll be back a week later to remove the stump. He asked for payment for tree removal and said he'll collect fee for stump grind once completed. I didn't hesitate to pay. Well, someone did come back 5 days later. Again, I'm working 12 hour days, so I wasn't there to monitor. He sent pic (which is below text), and from a distance on my phone, looked as if job was well done. Again, without hesitation, I paid him the remaining balance for the removal of stump. I didn't find out to about a week later that the stump wasn't nowhere removed, and that he deceived me through pic via text. The other pic below is what was found after removing all the mulch from around stump in their effort of deception. I called James and took pictures of the incomplete job. He was of course slow to respond but he finally did the next day and told me he'll get it taken care of. Another week went by and I text him again. Couple days went by and I finally receive text from James saying he'll be there before end of week. He never came. I even cut him some slack because it was week of Thanksgiving and didn't bother him following week. I decided to call week after Thanksgiving. No answer. 👎🏽. I called week after. No answer. I left messages trying to be nice as well as messages showing my displeasure. No answer. For a company that's suppose to be family owned and care about the customer, this company SUCK AND WILL SUCK you in until they get your business and after that, there better not be any issues. They won't be as friendly if the job is incomplete and they have your money. It's about to be the first of 2024. 2 mos and there still ignoring me. DON'T USE THIS COMPANY.

A couple Tree Service Companies had already bid on removing my 300 year old Oak from my side porch to start next week. Tree care bid with a start date of that afternoon and had everything done the next morning. James, the owner, isn't afraid to make it happen as well as working his butt off to finish a well done job, reasonably priced. Thank you and your crew, James Terry!!!!

I needed a very large, old willow oak removed from my backyard. I got three quotes from local tree companies. James Terry was the last to bid and was referred by a friend. I have the chance to lower bid to get the job and he did. We agreed on a deposit payment, a crane payment, and a final payment. He was two days late due to work on another job. He had his crew come to clear a path for the crane. They cut several branches, with approval, from neighbor’s tree. His crew left a large pile of branches in their yard and left without saying a word. When they came back the following week, the crane operator was fired by the climber for “unsafe decisions”. When the crane left my neighbors driveway, they knocked down their retaining wall. They couldn’t get a crane back out the following day, so they had to reschedule for the following week. The next trip, the crane operator backed into my neighbors guest house. That crane operator was fired and the owner came out several hours later. I agreed to have the power cut off from my house overnight if they would work late and start early the following day. We came by the house at 4:45 and they were all gone with a huge pile of wood in both the front and backyard. That night James promised me his crew would be out “first thing”. No one ever showed up. James offered to have some of his crew come out that Saturday, but I told him he’d have to finish up the following week. He offered to refund the money I had paid him because of horrible the experience had been. I told him to get all the branches out of my yard so my kids could enjoy the yard and I’d let him know. He followed up after the July 4th break and asked me what I wanted to do. I told him I wanted my money back. That’s the last I’ve heard from him. No one answers at his office, his work cell, or his personal cell phone I drove to the address listed for his business and it wasn’t there. I contacted the landlord and he said he’d never heard of or seen his sign up at the property. This guy is an absolute con artist. He’s super friendly and polite and talks about his family run business, but he just keeps scamming people. I should’ve paid more attention to the negative reviews. This has been an absolute nightmare.

DO NOT PAY THEM UNTIL THEY ARE 100% COMPLETE AND YOU INSPECT EVERYTHING! I DO NOT RECOMMEND THIS COMPANY.
I used treecare llc based on a referral from a coworker. They did a good job for them.
They were prompt and responsive until I made the mistake of paying him for the cutting and removal. I knew they had alot of cleanup and still had to grind all the stumps. But I thought he'd done a good job so far so I trusted him. He said he'd be back in a few days when it dried out(we did have alot of rain)
A couple days after they left I noticed damage to my shed roof and asked James about it. He said he would ask his crew. That's the last response I've had. Text and call multiple times to see when he's coming to clean up and grind stumps.... crickets. I've also noticed where they damaged my edging and covered it with debris.Just do what you say you'll do.

James and his team were great! After getting a great quote, I had 3 large trees removed, 2 of which were near the house. They were professional in every aspect and were able to handle this big job. Today, they returned the following day after contacting James to cut up a tree that had blown down during a recent windstorm. Quick service! I don't hesitate contacting them when I need any tree work done at a fair price.

This guy knows his stuff! Talk about a lawn care professional. For several years he has worked in our neighborhood making yards green and weed free!

Love Sow Green! Danny does such a good job. He's always right on time when he says he will be here. I can't say enough good things about this company!

Danny the owner takes excellent care of my lawn. He’s really great guy totally reliable. Communication is perfect. You can go wrong with his lawn and garden care.

Steve came out gave me a great quote and when he came to take care of the stumps he was very prompt and professional thank you for the great job the stumps are gone and my yard looks great thank you so much for the great work will definitely be using this company in the future for more projects

Steve is super professional and does a great job. I appreciated that he followed up with me to make sure everything was good and it is!