Constraction reviews in Cary, North Carolina

We had our crawl space sealed in 2020, they did an excellent job.
We have had annual service since then and we are very pleased with the service and warranty.
I recommend you use them!

I had a fantastic experience with Triangle Reconstruction from start to finish. I had a partially rotted rim joist under the backdoor of my house that needed repairing. I called the owner, Rob, and he came out and gave me a quote for the repair within just a couple of days, on the weekend. He was very friendly and I could tell he knew exactly what he was doing. The same day, he sent the quote, which was quite reasonable. Due to personal scheduling reasons on my end, he accommodated to send his crew to fix it the next week. In under half a day, they fixed the joist, which was not an easy job and even repaired an extra segment of the board at no extra cost. I was very satisfied with how everything turned out and would gladly go with Triangle Reconstruction for future foundation work.

Reliable and trustworthy. My crawlspace has had moisture issues since 2010. I've had to replace my subfloors and vapor barrier three times and it just was not cutting it. I got 2 other quotes before Triangle Reconstruction. They all agreed my foundation need to be encapsulated, but the first two companies didn't offer much of an explanation. Then I called Triangle Reconstruction. Taylor came out and inspected my crawlspace. He gave me a written estimate, showed me pictures of my crawlspace, explained what was happening, why it was happening, and presented me with a permanent solution to keep my crawlspace dry. He let me know what to expect and gave me an accurate timeframe in which the work would be completed. He made me feel like they would get the job done the right way. Everything went as planned. There were no surprises or unexpected costs. The guys were courteous and got the job done on time.

Zero stars. Worst work and customer service which I now have to pay rip out and have redone. They did work on my crawl space and didn’t do it properly and not according to code and take no ownership of their bad work. The owner came out and spent 5 minutes looking in the crawl space and said that there are no issues which is untrue and I have videos and pictures from several companies to prove otherwise. He also stated that since I didn’t purchase an extended warranty for the work that they did he can’t do anything about it. Who buys extended warranty for a crawl space. Do not use them unless you have money to waste.

I had interviewed 3 different firms to help with some emerging issues at my elderly mother's home. After speaking to Rob, I knew I had found the right one! From quoting good, better, best options; to carefully answering all of my questions and concerns, Rob created a plan to deal with ongoing moisture issues by installing a french drain system, then encapsulating the crawlspace with a dehumidifier. My 93 year old mother exclaimed "I have never in all my life seen a company clean up so well after themselves". LOL. But seriously, on the final inspection of the crawlspace, I was impressed with the meticulousness of the work, the EXCELLENT customer service and the willingness to go at the pace my family needed to go. This is a 5 star company and experience, hands down!

Be careful dealing with Triangle Reconstruction. Rob, the owner comes off as humble, honest and sincere, but if something goes wrong watch out !

I hired Triangle Reconstruction back in the winter to repair the foundation at my house. This was a very large project of which I had paid him about a third. On January 11 they caused a fire at my house burning down my kitchen. Rob was very apologetic at first, but when I told him I wanted
another company to finish the project he said I owed him a lot of money for the work they did and he claimed that they had completed %80 of the job. Fortunately, I had a reputable structural engineer come out to inspect my foundation before they started working on my house and then I had him come back after the fire. The engineer stated only 1/3 of the work had been completed - if that much ! Rob also threatened to file a stop work order if I did not let him bring ‘his engineer’ out to look at it.

I understand accidents happen and against the advice of many people I was actually willing to give him the opportunity to finish the job and try to help rectify the situation. However Rob’s estimate to finish was nowhere close to being equitable and provided no consideration for the hardship he has caused in my life. His estimate even included money owed for work they did in the kitchen which was burnt in the fire that they caused ! He clearly doesn’t understand the gravity of this and what my family and I have gone through and what we’re still going through. We have been out of our house for almost 5 months now and probably won’t be able to move back in for another month or two. My family has suffered tremendously due to this company’s negligence.

One of the best contractors I have ever hired. Brian K the site inspector is exceptional. Very pleased with the high quality work, the honest communication, and the prudent follow-through. This company can do much more than just “crawlspace stuff” too. Their pricing is very reasonable compared to bigger local crawlspace companies, who have inflated pricing and over-engineered solutions. Brian K will tell you exactly what you “really need” instead. 10/10

Very impressed with these guys and will work with again if needed.

Symptom: Was seeing worsening dry wall cracks, nail pops, door sticks, squeaking floors inside.

Triage: Got quotes from 5-6 contractors to give me a plan to fix. Range was up to $50k (!!) to "fix". Ended up getting my own structural engineering report as I had no idea who to trust here.

Problem: Water intrusion from wall in crawl space, coupled with gutters failing during heavy rain. Was putting stress on piers.

Suggested fixes:
- Adding new piers to stabilize foundation.
- Adding new steel support beam.
- Installing French drain and sump pump in crawl space to divert water
- Exterior drainage system.

Decision:
Went with Triangle Reconstruction as they had a price competitive bid, but they really took the time to work through options and didn't try to upsell me, and honestly recommended against certain options that I was willing to do. Advised to wait and see first. I appreciate the willingness to solve the problem with a scalpel and not a grenade (I still can't get over a 50k quote I got...).

The job ended up being to install a French drain and sump pump in crawl space to divert any water intrusion, given the slope of my property, grading exterior was difficult (and x3 the cost) seemed like the best option to me .The job was quoted to be 2-3 days or work but ended up being done in 1. They installed a vapor barrier throughout. Looks very nice installed.

Happy with the quality of work and competitive price. Will come back if need to go more extensive route of adding more piers if problem doesn't stabilize. Appreciate the communication and quick turnaround time. Thank you.

Summary:
- The big players in this industry will really try to upsell you. Get multiple bids. Hire your own structural engineer.
- Triangle Reconstruction was great to work with from initial quote, to the job, to cleanup, to post assessment. I have seen jobs go very bad. I appreciate having a company that made this as stress free as possible. Thanks again. Highly recommended.

I had moisture damage in my basement with the result of one slightly bowing wall. Triangle Reconstruction installed a trenching water evacuating system, sump pump, and carbon retaining strips. They also used helical piers to lift one outside corner which had settled. They also installed a dehumidifier. In addition, they installed two French drains in front of the house. This system will take care of the water and moisture issue. I found the crews to be competent and efficient. Rob was wonderful. He was present each day to make sure the job was done correctly and as planned. He was available at all times by phone or text. He was very patient in explaining what needed to be done and how everything worked. Very easy to work with and a pleasure to do business with. I highly recommend this company to anyone with a moisture problem in their basement or crawl space. Reasonable prices and on time completion of the project!

Rob and his Team did a great job encapsulating my crawl space and continued to provide follow up services beyond our expectation. Highly recommend! Rob has continued to provide excellent service coming to my new home to evaluate whether or not I needed some work done on my crawlspace. I will certainly use Rob and his Team again in the future as the need arises,

We needed some structural and moisture remediation work (including installing a sump pump, french drains, etc) in the tight crawlspace of our newly purchased older home. After a good bit of research, we decided to go with Rob and his crew at Triangle. They gave us a thorough and competitive quote, and were also able to accommodate a tight schedule. Rob kept us updated, in person and by phone, throughout the project. There was a "hiccup" early on, and Taylor worked hard - and afterhours - to address it. Phew! When Rob inspected the work at the end, he noted there was some new bowing in the floors, and has agreed to have folks come out to resolve that. So appreciate the thoroughness, responsiveness and communication of Rob and the Triangle team!

A few years ago, Triangle Reconstruction did a wonderful job installing encapsulation in the crawlspace area of our townhouse. Everybody was very professional. I would highly recommend this Company.

Let me save you some time in selecting a crawlspace company. Before I had my crawlspace done, I selected four companies to come out and give me an estimate. By far, Triangle Restoration was the most professional of the bunch. Once I scheduled my service the owner Bob called me to confirm. Prior to visits Brian K called me to reassure me he would be there, (and he provided me photo updates as work was progressing ). Any questions I had I just forwarded to Brian via text and he answered me promptly. The work took a little bit longer than anticipated. However, the installer stayed here many late nights, making sure it was perfect and Brian even came back for an inspection and asked his worker to come back and fix a couple of areas.
We did have some negotiation on cost, and they were open to this negotiation with me and made it worth my while to use them as my crawlspace company.
The work has been completed for several days, and Brian k has been back a couple of times just to check and make sure everything was OK. (Told him I owe him a lunch for all this customer service he provided.)

I normally do not post reviews, but I made an exception for this company. I cannot stress enough how wonderful Rob (the owner) and his team are. They were always on time, very quick to respond, get me scheduled, and the most courteous group I have ever worked with. They remediated my crawlspace and added a vapor barrier and dehumidifier. Rob (the owner) came everyday to check on his crew and make sure the work was done correctly. During this process, we found mold in our walls and Rob took on the process of remediating it, putting in new insulation and let us use his air scrubber (free of charge) for a few days to put my mind at ease. He always answered my texts and calls promptly and would explain things several times to me throughout the whole process. We ended up hiring him for a third job of installing a structural beam for a load supporting wall we knocked down - although his quote was slightly higher than a few others we got - we went with him because of the quality of his work and we trust him 100%. For each project his team completed, he came out personally and checked everything himself. This is the best company I’ve ever worked with and they put me at ease through a very difficult time. I wish there were more companies out there like Triangle Reconstruction. You will not be disappointed by the quality and customer service they provide. I recommend 100% and hope to work with them again in the future.

After many consultations and estimates from plumbers, crawlspace professionals, etc. 5-6 to be exact and months of time and energy into learning, figuring out our best solutions and deciding between which person to go with as none were the perfect fit..in comes Brian! At the inspection, he went above and beyond to not only educate me, but listen to me, ask questions, and he walked through not only my crawlspace but the interior or my home and exterior to learn all he could before advising. He gave solutions that made complete sense, were reasonable, and that were lower cost than so many other companies. I can't believe I'm saying this but I'm actually excited to hire him and pay him thousands over time to really get my house in perfect, tip top shape!!! HIGHLY recommend. I'll update this review once work has been completed as well.

Rob and his crew are super. I had a very big project to renovate a 130-year old farmhouse. They worked diligently to put in new piers, new girders, and new joists. Then they also help to fix some frames and add subfloor. This allowed me to move on. Really enjoyed working with Rob.

I had them install drainage on the edge of my lawn and across my driveway. They were very helpful and knowledgeable, provided a free and accurate estimate, arrived on time, finished in less time than they had estimated, did an excellent job on the installation, and left my property clean and looking like it did before they arrived. Overall, I was very pleased and would highly recommend them for this type of work.

Triangle Reconstruction did a great job sealing our crawl space to keep the mice out; they also installed a dehumidifier to prevent further mold growth in our new construction home. Highly recommend!

Wonderful experience with these absolute pros! Put in 70 feet or more of French Drains to help with our swamp yard. Only took 3 days, and Brian and his team were great to work with. Would highly recommend!

Rob and his whole team were amazing. They installed a dehumidifier, sunk pump and French drains and replaced some poly underneath the house. Rob is very knowledgeable and explains what needs to be done to fix or prevent moisture issues and what is not necessary. You can tell he is knowledgeable and honest. He inspected the crawlspace of several homes I was looking to buy to let me know if there was or was not an issue and would give me an estimate of the minimum and maximum recommendation and cost. When I settled on this house it was encapsulated but had no dehumidifier and I have a child allergic to mold so did a lot of preventative work in the crawlspace. Rob’s team that did the work were very professional and polite. I can’t say enough good things about the professionalism of Rob and his team and the quality of their work. My crawl space will stay healthy and safe.

Extremely positive experience using Triangle Reconstruction. They addressed all the issues found in our inspection report. I would recommend Robert and his team to anyone needing foundation or crawlspace repairs. Prompt, professional, and trustworthy. We will be using them again for future projects.