HVAC reviews in Cary, North Carolina

Fantastic customer service and responsive! Shelly took my call and was kind and professional. Drew came out at the time promised. He was respectful, kind and took the time to explain things and provided options. I was so impressed with their service I signed up for their membership! So nice when you find great people who provide caring and exceptional service! Thank you!

Very fair pricing for the AC repair we needed. The quality of work was excellent and the final bill was exactly what they quoted.

Drew was very professional, which is rare these days. Additionally, he was very knowledgeable and answered all of my questions. I highly recommend AC Today!

Wonderful service. Drew was respectful and hard working! Would Recommend!

I had a fantastic experience with James and Drew from AC Today Heating and Cooling. From start to finish, they were kind, professional, and incredibly knowledgeable. They took the time to answer all of my questions patiently and thoroughly, and I really appreciated how they listened and paid attention to every detail.

Their approach put me completely at ease—I felt confident in their recommendations and the overall process. James and Drew came across as trustworthy and sincere, which made a big decision like purchasing a new HVAC unit feel much more comfortable. The pricing was fair, and there was clear, consistent communication from everyone I interacted with at AC Today.

Overall, I couldn’t be happier with the service and support I received. Highly recommend!

AC Today Heating & Air Conditioning fixed our heater quickly and professionally. The technician explained everything clearly and had us warm again in no time.

Drew was very helpful, informative, and diligent with making sure we serviced as expected! Great experience

Drew was outstanding with how thorough and extremely kind he was in taking me through his analysis and what I should expect from the job. I'd ask for him by name if you're someone needing a trustworthy tech to give you a straight answer with all your possible options. As I told Drew, that was the best tech service call I've had in 7+ years in my home. To management, keep this man happy because he's certainly working hard at keeping your customers happy! Thanks, Drew!

We had such a great experience with AC Today Heating and Air Conditioning—I honestly can’t recommend them enough. From the moment we called, everything just felt easy and professional.
I especially want to give a big thank you to Drew Calderon. He was incredibly friendly and approachable—just one of those people you instantly feel comfortable having in your home. He didn’t just do a quick in-and-out service; he really took his time to explain what he was doing, answered all our questions, and made sure everything was running smoothly before he left.

You can tell Drew takes pride in his work, and it shows. It’s rare to find someone who’s both great at what they do and also just genuinely pleasant to be around. We felt completely taken care of.

If you need heating or AC help, definitely give AC Today a call—and if Drew’s your tech, you’re in very good hands.

James, the HVAC Technician, arrived promptly. He was thorough, and didn’t scold me for our out dated air filters. He was knowledgeable about UV lights and air scrubbers.
I was

AC Today Heating & Air Conditioning fixed my furnace faster than I could imagine! The price was reasonable for the high level of quality service. The employees are all very professional and well-trained.

I had a repair done by them, the technician James was very attentive and fast to respond, the repair took a couple of days but he knew exactly what to do in order to save me money . I strongly recommend them. They are also very approachable

Drew was on time, professional, and detail oriented. He had no reservations about showing what he was doing during the tune up, and he answered every single question I had. I always felt like I was being cared for as a CUSTOMER without ever having been one. The technology they use in the field and back of house was impressive for an HVAC company, and it really helped me feel like I was getting a white glove service.

5-star service from AC Today Heating & Air Conditioning! Drew was my technician and he was top-notch—very professional, polite, and clearly knows his stuff. I’ll definitely be calling them again

Drew was very kind and helpful with navigating issues with our brand new unit this at went out during a snow storm. He explained everything thoroughly, was very professional, and we would highly recommend his service and this company!

AC Today was the only HVAC company to squeeze is in on a below-freezing day when out heat decided to quit working.

Not only was our technician, Drew C., skilled, he was patient and kind and communicative. He quickly identified the issue, explained our options, and even worked with the manufacturer for our warranty. We now have heat and they now have a life-long customer!!

Jimmy & team came out in one of the worst snow days NC has seen in awhile when no one else would. He provided quick and honest service and I SO appreciate his help getting our heat back up and running.
Will definitely be a repeat customer.

James Melton did an outstanding job fixing my heat. He was professional, courteous, and extremely knowledgeable. What I appreciated most was how communicative he was throughout the entire process — he explained what was going on, what needed to be fixed, and made sure I understood everything before moving forward.

It’s hard to find someone reliable and trustworthy, but James definitely is. I highly recommend him to anyone needing HVAC work done!

Drew was excellent. He took the time to thoroughly explain all three of my HVAC units in a clear, easy-to-understand way and made sure I fully understood how the maintenance plan works. He was knowledgeable, patient, and professional throughout the entire visit. I really appreciated how he broke everything down without rushing. Great experience—highly recommend Drew.

Drew was my technician from AC Today Heating & Cooling, and he did a great job. My HVAC motor began needed to be replaced and the company acted quickly and efficiently to address the issue. The part was ordered and received quickly, and I really appreciated that they worked with my schedule and did the job on the weekend.

Their pricing was great compared to other companies I contacted, and the whole process was smooth from start to finish. I would definitely trust them with future work and look forward to continuing to maintain my HVAC system with them.

I want to give a huge thank you to James for the excellent service he provided today while fixing our heating furnace. From the moment he arrived, he was incredibly friendly, approachable, and professional.

He took the time to explain exactly what was going on, answered all of our questions, and made sure everything was running perfectly before he left.

His honest, trustworthy approach put us totally at ease and gave us confidence in both the repair and the recommendations he provided. Because of the great experience, we also went ahead and purchased a one-year maintenance plan with absolutely no pressure. If James is your technician, you’re in great hands. I’d absolutely call him again in the future. Excellent service all around!