Constraction reviews in Charlotte, North Carolina

Janese showed exceptional customer service. She was very knowledgeable in helping with my crawlspace questions.

My daughter contracted your services; I must say, you were very professional.
In addition; you provided great customer service, excellent response time and your team was very respectful. Thank you !!!

I had a pleasant phone experience in speaking with Keyana this morning. She was friendly and professional. She answered all questions to my satisfaction. Thanks again Keyana.

Mrs. Janese was excellent to work with, she knew exactly what was needed and quickly scheduled my appointment for a water mitigation quote appt.

I had mold and water damage due from water leak due to a broken pipe. Ranson and Chris were very professional and amazing customer service. Highly recommend.

Excellent service provided by Chris and Ranson. I had water damage in my home and these guys took care of my situation in a professional manner. Highly recommended!

Ranson and Chris were very prompt and took care of some serious water damage without any issues. They turned my stressful situation into a pleasant one!

Both Keyana, who answered the phone, and Ben, the inspector, were amazing. Both took the time to answer any and evey question I had(there were many). Ben came out about 45 minutes agter I called and when he finished the inspection he took the time to try and find what was going on since the inspection turned up nothing. Thank you both for eveything. You guys rock!

Ranson was great. He actually went back to the crawlspace and he reached out to me after his inspection to tell me it was complete. I just called him and he told me that my estimate should be to me tomorrow.

Noah was very informative and listen to my needs. He did a good inspection and ensured me that i didn’t have any mold. Noah also provided pictures to show proof of no mold.

My home recently had mold damage that was unseen. Ranson and Chris quickly diagnosed the problem and took care of the mold, and odor. They were on time, extremely polite and considerate. I would ask for them by name if I ever have another issue!

Ranson and Chris handled our remediation quite professionally and were very helpful throughout the entire process. I appreciate their help and plan on recommending ADU to anyone else facing similar issues.

I called to set up a free inspection with ADU. I talked to Keyana, and she was absolutely wonderful! Just talking to her made me feel better about the whole mess, and I felt like I'd finally found a company that was going to help.

Wonderful customer service from Gloria at ADU. We spoke with her multiple times and she was extremely friendly, patient and helpful. It says a lot about a company when their customer service is this good.

Professional, clean and responsive. They responded within minutes of my inquiry, showed up and gave an honest assessment. The pricing was fair, the work was professional and clean. Ranson and Chris were great to work with. Highly recommend.

Ranson and Chris were professional and knowledgeable. We had water damage and they were able to assist and provide excellent customer service. The responsiveness and expertise on the matter made the experience exceptional.

Ranson and Chris stopped by for an inspection when I thought I had mold all over my closet when I moved in. They informed me and showed me it was just a collection of dust and debris when another company told me I was looking at around 5 thousand dollars! They even wiped it clean for me out of courtesy! The honesty from them is what I appreciate. I will call ADU again for sure if I have any problems!!

I love ADU! Ranson and Chris helped my family out during a very stress time and went above and beyond to make sure we were taken care of. Their manners and professionalism was unlike any company I’ve ever used. Thank you!!!

I wholeheartedly agree with all these other reviews . Jonathan came over and inspected the water and mold damage caused by a leak on the roof of my storage shed that’s attached to my townhouse. He provided all the information and photos to my insurance adjuster. He was always polite and professional and answered all my text messages very quickly. Chris was here right on time to start the process of removing the mold and water. He explained everything he would be doing and showed it to me when he was done. He placed a tarp on the roof since it was pouring rain and got soaked doing so. All during the whole process he was very pleasant and kind.

Tracy helped me tremendously and was able to schedule a next-day estimate for repairs on my property! She made my day so much better—and I know that ADU is lucky to have her on the team. Well done y’all!

Ranson and Chris are amazing. We had a leak at our home and we had several plumbers previously that came out but they were terrible and never fixed the issue. I just so happen to call Adu, Ransom Chris found the problem in 10 minutes. They had an action plan before even leaving our house. They were so personal that they even called and text me daily to check on my family and I. Excellent customer service and work!!!!!!