HVAC reviews in Charlotte, North Carolina

We had not had our chimney inspected or cleaned in a few years. We had not used Owen in the past, but decided to give them a try. Our technician, Adam, was the best! Very knowledgeable, clearly enjoyed his job, friendly, and professional. Owen has been added to our “preferred provider rolodex”. We highly recommend both Owen and Adam. Don T.

We have been really pleased with the service and professionalism from Owens. They are on time, have friendly technicians , and do good work. We not only had them install our gas fireplace but also have them provide annual servicing. Highly recommended!

We worked with Owen’s Chimney nearly 2 years ago, ultimately deciding to go with a gas unit for our then unusable fireplace. They recommended an awesome person to do the gas line, who we continue to use for all of our mechanicals. When the fireplace failed to fire this fall, Daniel came out and, with the manufacturer, diagnosed a faulty part. Once the part came in, we were notified and had an appointment within days. Today, Daniel came back out, installed the part, completed the annual service and was out in a little more than an hour.
Daniel is so pleasant and polite, super neat, and clearly knows his job well.
We’re so happy to have our beautiful fireplace working for Christmas!
Highly recommend Owen’s!

Cameron was such a pleasure to have working on our chimney. He was knowledgeable, fast, friendly and thorough in his job. We were very satisfied with the result. His helper, Steve was also very good at what he did and friendly too. We would ask for them again if we needed more work done.

I interacted with Forrest, Ryan, and Jamie while getting my fireplace and chimney fixed up after 30 years of not running. Every person was very professional and courteous. They listened to my questions and concerns, and took plenty of time to explain things to me, and help me make decisions about what work to do. I never felt pressured by them to get work started. The chimney cap looks excellent and I am extremely happy with the end result. Note: the crappy flashing around the chimney base is not their handiwork, and I am getting it replaced when I get my roof redone.

This is our second time using Owens and they have been fantastic to work with. Robert, our technician, was extremely personable and explained everything he was doing along the way. He shared things that were working and that we should keep doing. He was extremely honest and didn’t try to talk us into unnecessary repairs an was upfront about things that may need to be replaced in the future. Overall a great experience and we will continue to use for our fireplace inspections and repairs.

We have always had great service from Owen’s. This year I was too late to make an appointment but fortunately Elsie From the scheduling office was able to pull us off the cancellation/waitlist and we got our serviced done early. Our technician Robert was very professional, on time, and thorough. Plus he cleaned and tested our fireplace after he was done.

Thanks to Brian and all the folks at Owens. I gave my specs for 3 chimney caps back in June. I waited til October to go ahead and mount the caps. Fit perfectly! My wife is overwhelmed at how much they really add to the overall features of our house. As a retired builder I couldn't ask for better service. Thanks for the personal touch! They look amazing! Still need to keep remodeling and restoring our home. But got a big visual task accomplished.

Brandon arrived right on time. He was professional, friendly and did a great job. He answered all my questions. I really strongly recommend Owen’s Chimney. They did a great job this time on a service of a gas fireplace. Previously they installed a custom chimney cap and did an amazing job. Great company staffed with great people.

Brandon and Taylor were excellent. My fireplace repair was more complicated and they were diligent on checking everything to make sure the problem was identified and that there were not any further issues… repair was completed in professional Manner, fairly priced and they were both very pleasant to work with. Owens keeps you posted on appointment and they contacted us to let us know they would be there early. We have done business with them for
many years and recommend

I recently had a chimney inspection/service and was extremely impressed with technician Robert Irizarry and his repair specialist. Robert was very helpful, professional, and provided excellent customer service from start to finish. Both he and his repair guy were highly knowledgeable and took the time to explain everything clearly.

They arrived on time, completed the work efficiently, and made sure the entire area was clean before leaving.

I highly recommend Robert Irizarry and his team for any chimney repairs or maintenance

Responded quickly during the holidays to schedule us for an inspection /cleaning. They were super busy but we didn’t mind waiting til January after reading the reviews. So glad we did. Service tech Daniel was very knowledgeable and answered all my questions, mannerable and professional, and respectful of property inside and outside our home. I don’t know anyone at this company but there is a reason for their high rating - from the first office call to post service contact - exceptional. Will definitely use them again.

A tree hit my house and my chimney was severly damaged. Taylor came out and did a thorough inspection. His report was detailed and he patiently answered all my questions. Insurance covered 100% of the replacement cost. During the inspection it was discovered that the inside of my chimney had several safety risks. Taylor explained all the options available to me to address the issues. He was very responsive to my calls with questions.I decided to rebuild my chimney inside and out. Jamie and Zeb did all the work on my chimney. They were excellent. They were very respectful of my house and belongings. They covered all the furniture and the floors. They gave me a call when they found water in my den from a leaky roof. They answered all my questions. They were thorough and meticulous in their work. They found a brick that matched my 1963 house. Didn't think that would be possible. They thoroughly explained how my gas logs worked and were very gracious when they had to restart the explanation when I realized my camera wasn't on. Jessica in the billing office was very helpful, providing me separate invoices for insurance purposes. She was also very understanding regarding g my confusion and mistake regarding an invoice. Taylor, Jamie, Zeb and Jessica were great to work with. An added bonus is that they're really nice people too. The cost was high (but competitive) and I know the quality of the work was excellent. My new chimney looks beautiful. I especially like the upgraded cap and copper color coating added. They make the chimney. I highly recommend Owen Chimney Systems. I will use them for annual inspection going forward.

When we called for an appointment, the staff was very efficient, polite and good-natured. We were given an appointment fairly quickly which we greatly appreciated, and that happened. Today when Brandon came to the house to service the fireplace. He assessed the situation and told me what he thought the problem was but also mentioned a worst case scenario which fortunately did not come to pass. We were very happy with the results and very impressed by both Owens, and by Brandon in particular. Thanks for doing a great job:)

Owen Chimney did an amazing job. The crew was so professional and kind. It was so hot but they worked like champs. Friendly, efficient, and easy to work with throughout the project. Thank you. Highly recommend! Taylor was great in setting up the job and Ryan was great in making it happen.

Daniel did a great job of cleaning and inspecting my chimney today. Very thorough and a great work ethic. A true asset to Owens.Chimney Systems. Hope he comes back next year to clean my chimney.

Daniel was the technician who came to our home. He was very professional and very thorough. He explained everything he did and cleaned our fireplace so well it looked brand new. He gave us reassurance that everything was in working order and we were safe to use our fireplace. Everything from the person who booked our appointment to questions I had before the day of service was handled with excellence. I would highly recommend Owen's Chimney Systems.

Brandon Forbes did an exceptional job of addressing the problems we were having with our outdoor fireplace. We appreciate his expertise and ability to quickly and efficiently address our issues. Would highly recommend Brandon and Owen‘s Chimney Systems for repair in the future.

Ben was absolutely amazing! He was on time and very professional, he patiently took time to answer my questions and explained the process throughly. His pricing was competitive however his personable approach was priceless! Definitely will see him again in one year and I will refer my family and friends.

The workers are very nice and professional and the owner is very energetic and polite! They were very quick to come when needed and get the job done fast and efficiently, we felt comfortable having them working in the house. Their prices are very reasonable too, we’ve recommended them to a family member and he really likes this company too!

I recently had the pleasure of using DryerVentz of Charlotte for a much-needed vent cleaning service, and I must say, I was thoroughly impressed. From start to finish, their customer service was exceptional. The staff was friendly, knowledgeable, and went above and beyond to ensure a seamless experience.

Not only was the customer service top-notch, but the prices were also incredibly reasonable. They offer great value for the quality of service provided, making it an excellent investment for the maintenance of your home.

Overall, I highly recommend DryerVentz of Charlotte for anyone in need of vent cleaning services. With their stellar customer service, competitive pricing, and impeccable results, they truly stand out in their field.