Tree reviews in Charlotte, North Carolina

We've had AAA on our property 2 times and both have been great experiences. De and both crews were on time, efficient, and did an awesome job cleaning up once the trees were removed and pruned. Very fair pricing and great customer service. Highly recommend.

We are having our trees trimmed in the Blakeney Greens Subdivision and wanted to compliment the staff on an wonderful job.
I had the pleasure of meeting Mark and Brian who were just very kind and enjoyed our conversation..They coordinated the street closure and got the signs up so the cars had time to move..All went great..

You have a great team who are respectful and hardworking and thanks for all you do

Rob..Bullock Greenway Blvd

Update: we hired the team again to help with some trees in the backyard and again they did a great job. Would keep using them and will keep recommending!

The team did an amazing job! They were recommended to us and they helped us identify what trees to remove/trim and which ones we could keep to help the remaining trees grow and get healthier. They took great care of the lawn as they did the work. We’re very efficient, friendly and easy to work with. And the price was the best of the three quotes we got. Highly recommend

AAA Tree Experts helped me with the removal of an old, gigantic, Heritage Oak from my front yard. The tree had been known to have "substantial" cavities and although I was heartbroken to see it come down, I was grateful that AAA was handling it and not an unexpected gust of wind. Greg and his team, from the office to the field, were exceptionally professional and knowledgable. The work was completed in a day and my yard looked beautiful as the trucks drove away. I highly recommend AAA TREE EXPERTS for any tree service you may require.

Workers were rude. Little to no communication. Tore up the grass as you can see. Wouldn’t let me keep my own wood and contradicted almost everything they said about how the process was going to play out. Not surprised though. Some “experts” 👀… maybe look somewhere outside the city for service.

Needed tree pruning and AAA Tree Experts did an excellent, thorough job! They advised about tree health and were accommodating. From the representative to the crew, everyone was pleasant to work with. Reaching out to their office and getting their insurance information was hassle-free and quick as well.

From start to finish this company knocked it out of the ballpark. Very easy process with great communication and quality workmanship. I will continue to refer AAA Tree Experts to everybody!

I remember my first time parking... then they drove more in my yard after I left review. Cracking my sidewalk didn't seem to be a problem for them. The tree was 20ft from the street. They needed to be 5 ft closer to the tree in my neighbors yard, but parking on MY sidewalk and yard was apparently a better option for THEM. The owner only comments on the reviews of the people that pay, but will not apologize or stand up for his or her failures. I will not be using these careless people to do any tree work. I also will be warning everyone I know about the disrespect this company has.

Just had 6 trees cut down, and canopy lifted. Couldn't be more pleased. 3 of the trees were fairly small and I requested they be cut up for firewood. They placed them where I can easily access for splitting.
All debris was hauled off from back yard. I have a natural area in front yard, so I requested they shoot the mulched limbs into that area.
Overall, as I mentioned, couldn't be more pleased. I felt pricing was right.
I'd recommend.

I had a huge diseased willow oak on my property which I needed to have removed so that falling limbs wouldn't damage my (or an adjacent property). I received 5 quotes all from (BBB, Google, Yelp, Angie's List ) from highly rated (and insured) companies with prices all over the place (for the exact same cutting down and removal).

Despite reaching out to the other companies explaining that their quotes were way over-priced (some $4000 + more) for removal and hauling away of a single tree, I failed to have a single reputable company come within range of AAA Tree's quote. It seemed as though all of the other companies had an additional layer of scheduling/ phone sales/ billing who wanted their cut of the work so just weren't going to budge on their inflated prices.

I was able to be flexible in the timing of the tree removal and AAA Tree worked with me to fit my tree work into their schedule. They stood by their very reasonable quote and performed the work exactly as they quoted.

I highly recommend them!

AAA Tree did a fantastic job. Had a big Willow Oak in my back yard that needed to come down. Daniel came out and gave me a very reasonable price for the job. They showed up a few days later and the crew did an amazing job. They worked on that tree all day but managed to get it done. So pleased and grateful for their hard work and professionalism. Highly recommended them for your tree needs.

AAA was in my neighborhood doing a very complex job removing two large trees that were overhanging one of my neighbor's homes. They were clean, efficient and very friendly. We also needed a rope removed and they did that for us as well! I've used them for work in the past and will again.

Kudos to KO Tree Svc. Cowboy, Nate & the entire crew did an excellent job trimming my crape myrtles & cutting & removing a maple tree. All the work was done in a timely, neat & professional manner. I was 100% satisfied!

This owner is in denial. While I had no issue with the job they did for us
I do take issue that after almost 2 months his crew member came back
to our property with their grinders load of someone else's tree and dumped
It. He never bothered to knock on my door to ask if we wanted the mountain
of mulch he just dumped it. On the day the crew cut down our pine
tree he asked my husband if we wanted mulch. My husband replied "maybe
SOME". This guy asked again trying to get rid of the Full load of mulch in the
truck. We never responded back. (Who needs that mess for the dog to carry
Into my house? No way !) so he left with the Full Load and returned a short time later with room to finish grinding up the rest of my tree. Where he took that load
is any bodies guess . We were made out to be liars while he and his driver were .more concerned about saving face with the boss and
how much it would cost him to send out a crew to pick up the mulch.
All that driver had to do was knock on my door and ask WANT SOME
MULCH? Instead we were dumped on. He has 9 reviews. 6 aren't good All ,we wanted was that mountain of Ugly mulch taken out of our yard??? I don't need to lie Mr. Phifer. God knows ......I didn't.

cowboy came ount did a great job at let me know what all needed to b done and a price that worked with me . proptly came back got job done and cleaned up after themselves. the owner came made sure the job was done anud i was happy i have more work for these guys from friends anud family

K.O. just finished my fourth job with them. I’ve come to rely on them for fair pricing, excellent work and thorough clean-up. (My neighbors also contracted with them while they were in the neighborhood.) They have a talented tree man (John); an ample staff of haulers, and the latest equipment to keep things safe and moving. I seek other bids; but always give the edge to K.O. because they work with me on my concerns.

Spoke with cowboy 5 days ago to have a tree cut today January 27 th. Took day off of work to help as they were just going to drop it and I was going to cut up myself. 500 bucks was agreed. Here I am waiting. Just called, cowboy answered. I asked what they were? He obviously forgot he took this job. Told him not to bother and thanks for wasting my time.

Don't bother with this company. Reviews are correct and I thank God they forgot as was worried after reading so much negative.

I would like to say that the work and professionalism of this company has been the best that I have ever experienced. They did everything I asked for and then some. I had some damage from fallen trees and they came right in and cleaned out up. Very much worth the money. . Thanks for a job well done.

K.O. Tree Service did a great job of cutti g down trees in our yard and grinding the stumps. They cleared my backyard in no time. They did such a great job and worked quickly that our neighbors also got some work done.

I highly recommend them.

Beware! Signed a proposal to do work for us, but they left before completed with a promise to come back. Here it's a month later, and no one returns calls. Cowboy's vm is full, and Mo doesn't answer anymore. I was told their tree climber "layed out" of work, and when he came back they would complete our job. They don't have a bucket truck or a high enough ladder to trim the 25 foot branches we paid for.
Cowboy says he's a Harvard arborist, and he's insured and bonded. I still cannot find proof since no one will supply it to me. It's definitely a fly by night operation in my opinion. Several neighbors in my development used them, only to be similarity disappointed. Meanwhile, I'm out hundreds of dollars for work that wasn't completed. Stay away. I would give less than one star if I could

If I could give zero stars I would. Their work is fine but they are extremely pushy hard-sell type. I had an emergency situation at my house and they pushed and pressured me to commit to a very expensive cleanup, telling me that if I didn't agree to have them do the work right then another tree was about to fall on my neighbor's house, etc. That should have been enough of an alarm bell, but I had been trying to get someone there all day and having a really hard time and I wasn't sure how quickly I could get someone else. I wasn't home at the time so I had a friend stop by and deal with them in person while I was on speakerphone. We made a verbal agreement and they did the work while I was at work. Only they didn't cut down one of the trees they'd agreed to cut. Then they showed up at my house randomly looking for payment and when I pointed out the tree that hadn't been cut they produced the paperwork (first time I'd seen it) showing that tree was not included.... but we VERY CLEARLY agreed on the phone and in person with my friend who signed the papers that that tree was included in the price. So if you do business with these people be sure to read every word of the fine print, because they'll promise you one thing and then write something else on the paperwork. When I then told them I'd mail them a check, they proceeded to block me in my own driveway with their vehicle and attempt to intimidate and verbally harass me. I would steer clear of this company. Their tree work is fine, but their bullying sales tactics and shady bait and switch on the paperwork isn't worth it.
**Edit** Response to their lies. I called ONE time in the morning and left a voicemail that I had an urgent situation. They called back that afternoon after I'd gotten a price from someone else who couldn't do the work till tomorrow. I told them this and they wanted to give me a competitive price. Said they'd be at my house in an hour. After an hour and a half and no word, I called back to see if they were still going because I wanted to let the other guy know whether to get his crew ready for the morning. They say again they'll be there in an hour/ hour and a half. They're working on another job, so understandable, I'm just trying to not keep the other guy hanging too close to the end of the day. They arrive 10 minutes after the tree falls and immediately start with the high-pressure sales pitch, offering to clean up the tree for the same price the other company was going to charge to take it down and telling me the other half of the double-trunk tree is going to fall on my neighbor's house, they can take it down for a much higher price. Asking me over and over to confirm the price and they can start the work right then. I'm very uncomfortable so I ask them to hold off (the price seems very high and I'm not even there). I get someone to go to the house on my behalf since I couldn't get there quickly. I agree to have the work done after they reduce the price AND include another dead tree in the same vicinity. My major mistake was this: after the paperwork was signed, the owner of the company asked me to text my agreement. I sent a text something like "I agree to the terms signed by x" - at the time I ALMOST typed out what I understood those terms to be, and that's what I should have done. But the reason I wasn't home in the first place was that I was at work on a big deadline and had NO time to be dealing with this - it was just really bad timing. Also I texted a picture of the tree that wasn't taken down to the number they used to communicate with me while doing the work, and asked when they were coming back to finish and never got a response. If they'd left me an invoice when they finished, this would have come up sooner. When I saw the signed paperwork for the FIRST TIME and realized I'd been scammed but they were in the right legally, I AGREED to send them a check. I use my bank's bill pay to pay bills. It keeps all the records together, but they blocked me in my driveway and harassed me until I agreed to write them a paper check on the spot.