Home Services reviews in High Point, North Carolina

4.7 based on 898 reviews Back to the listing
    5

    Jeffrey was great! He was very professional and helpful. He cleaned cobwebs on my porch which was greatly appreciated!! He did a great job!

    5

    Dean was great! Very informative and helpful with our routine pest control needs and getting a possible mice situation under control. Great communication and punctual. 5/5! Would highly recommend!

    5

    Dean was super professional, super professional, on time and communicative. He called prior to arriving for my resident’s additional pest control treatment to ensure someone was home and to confirm that it was still a good time to come and treat the home. He called after the services to advise me of what services he provided and to follow-up to see if there was anything additional needs I may have. Also, I loved him discussing the current pest control promotions ther company has going on currently! I’m always eager to save a dollar! Overall, I couldn’t have been more pleased with my experience. I have worked with plenty of pest control companies over the years, as I have been in property management for over 7 years and have worked with every single pest control company out there! I highly recommend using their services!

    5

    Very personable, kind gentleman. Daniel (I hope I got his name right), the one who did the consultation was amazing. And then TJ came in the next day and my family had a great encounter with him as well. They both were very informative, patient enough to answer all of our questions and seemed like genuine guys who wanted to help our family with our pest issues. I’m looking forward to the months to come to see how the treatments go. Thank you both.

    5

    We have been using Go-Forth for over 8 years and they always do a great job. If you need a great tech request Kenneth Wright! He always gets it right and we don’t have anyone else come.

    5

    We've been so happy with Kenneth since switching to Go-Forth. He is consistently professional, punctual, and knowledgeable, and he always takes time to explain what he is doing and why. We truly appreciate having him as our technician and highly recommend Go-Forth to anyone looking for reliable pest control service.

    5

    Taylor was absolutely amazingand thorough. He brought a trainee along but he did amazing as well! Glad to see the company is taking training seriously. Great appointment.

    5

    Since I forgot GoForth was coming, I was uncertain who was at the door. Dominique immediately eased my concerns & spoke in such a way that let me know his interest in any issues I might have with pest. He was thorough in gaining information & shared knowledge that enabled me to consider possibilities. Some technicians announce their presence & just spray. He showed interest in making sure my pest needs would be addressed & I could tell by how he looked around, he was making an inspection of my specific circumstances. Before leaving, he spotted termite traps & made reference to termite service by GoForth. When he learned I wasn’t using any service, he shared his knowledge about termites related to my circumstances. And he shared the process & cost options if I ever wanted to start service; encouraging me with termites statistics. I decided termite service was a wise choice and liked the possibility of a lower cost. I’ve used many pest companies over many years. At another home, a well known company costed me thousands of extra dollars to cover their mistakes. GoForth was the only company with the knowledge to resolve the issue. Dominique validates my belief that GoForth selects the best to serve their community.

    5

    We have used Go Forth for many years. They always do an outstanding job! I am extremely pleased with our current technician. Mathew has been here consistently for quite some time. It’s nice to have someone that is familiar with your home and is always listening and gives suggestions when asked. He does a very thorough job… Thank you, Matthew!!!

    5

    Have had great experiences with all of the technicians that have come out to my house! DJ, Zach, Taylor, and Adam have all been very polite and efficient (I do apologize if I have missed anyone!) They've answered any questions I have had and are patient with explaining anything. You get a report and follow up with the services they did, which is greatly appreciated. Thank you guys for all of your hard work! Would recommend this company

    5

    Jade was my tech and she has done amazing! Every time she comes I know that my service will be done right and thoroughly. I rarely see bugs in the house but I know if I do I can always call and someone will come out quickly.

    2

    While renovating my older home, I needed to update the termite bonds in order to receive my certificate of occupancy. I explained this situation clearly to the salesperson, Brian, and that the termite bonds were simply something I needed installed in order to meet the requirement.

    At the same time, my crawlspace was being fully encapsulated, so I knew I would not need ongoing pest service. I was very transparent upfront and told Brian that I would be canceling the service right away after the bonds were installed because I did not need an additional $50/month expense.

    Unfortunately, I trusted that Brian had my best interests in mind and did not carefully review the fine print of the contract. What I later found out is that the agreement I signed requires a 12-month commitment. When I contacted them and even offered to have them come remove the termite bonds and cancel the service, I was told that I still have to pay the full 12 months regardless.

    I have since spoken with two managers, and both simply told me there is nothing they can do. I even volunteered to have them come pick up the termite bonds and cancel the agreement entirely, which seems like it should be a very easy solution. Instead, they have chosen not to work with me at all.

    Now I am being forced to pay $50 per month for an entire year for a service I was very clear I did not need. While I take responsibility for not reading the contract thoroughly, it is disappointing that the salesperson did not disclose such an important detail when I specifically told him my plan to cancel immediately.

    This situation feels misleading and leaves a bad impression. I would strongly encourage others to read every detail of the contract before signing and be cautious about what is verbally promised versus what is written.

    5

    Carpets look great!

    5

    Very pleased with the service provided by ultraguard. We purchased a beautiful white sofa from RH and the ultraguard scotch guard protection has saved us from multiple baby and dog messes! Highly recommend.

    5

    I had my sofa and ottoman treated with ultra guard. They were very professional and friendly. The treatment dis not xhange the color of my white couch and there is no lingering odor ledt on my furniture. I highly recommend this company to anyone looking to protect their furniture.

    5

    I have applied the Ultra-Guard Protection as an independent technician. The process was smooth with both Ultra-Guard and the customer.

    5

    I have applied Ultra-Guard Protection as a technician for a number of years in the Central Ohio Area. It is a superior clear product that is sprayed on and dries clear with no discoloration. I have applied this for repeat Ultra-Guard Clients when moving or furnishing a second home, which speaks for itself.

    5

    Jeremiah was great! He was extremely patient and professional. Great work.

    5

    Ashton was amazing! Came within 1 day notice and was totally professional. Made absolutely no noise and did the entire apartment in under 2 hours. Will be using again in the future

    1

    They called had to reschedule for following day time 9a-10a was told closer to 10a because they were booked for the day waited all morning no one showed up, no one called or texted….

    5

    Taylor done a fantastic job. And he has a wonderful personality. I would recommend Safe- Dry Carpet Cleaning Service to anyone.