Home Services reviews in Monroe, North Carolina

4.9 based on 612 reviews Back to the listing
    5

    Winnie cleaning services are first rate. Would highly recommend this company to anyone ☺️

    5

    Winnie is awesome! She came out to do a walkthrough within a few days of the request and then squeezed me in (my mom was coming to visit!) and did an amazing job. I will be using her in the future and highly recommend her!

    5

    Winnie and her team are great! They did an initial deep clean for us after some remodels, and our home looks and smells amazing! We look forward to using her and her team for a monthly clean going forward!

    5

    Winnie was really prompt getting back to me with a quote for cleaning a house I was moving out of. She also went out of her way to try to change my original cleaning date to an earlier time. The house she cleaned was immaculate once she finished. She cleaned tiny details I would have missed and did extra work to try and remove some stains that were really tough. Beyond her professionalism and attention to detail, she is such a kind person. I would recommend her to anyone!!! Thank you Winnie!

    5

    I recently had the pleasure of hiring Winnie's Cleaning Services for a deep cleaning of our house, and I couldn't be more thrilled with the results. From start to finish, this cleaning service exceeded our expectations.

    First and foremost, their pricing is very reasonable.
    The team of employees that arrived at our home was not only professional but friendly as well. They were punctual, courteous, and took the time to understand our specific cleaning needs. Their approach put us at ease, making the entire experience pleasant and stress-free.

    As for the cleaning itself, I can confidently say that it was exceptional. It's evident that Winnie's Cleaning Services takes pride in their work and pays attention to even the smallest details.

    I can wholeheartedly recommend Winnie's Cleaning Services to anyone in need of a cleaning service. Their combination of great pricing, friendly employees, and an outstanding deep cleaning job make them a great choice.

    5

    Winnie and crew do a great job for a reasonable price. We have them clean biweekly and are happy with the work.

    5

    We’ve been using Winnie’s Cleaning Services for 18 months for bi-weekly cleaning of our home. The teams do an amazing job, paying attention to details. Our house sparkles, thanks to Brittany, Melissa and Kristina, to name just a few of the team. The team does a thorough job and we’ve never had any issues. The owner, Winnie, is wonderful to work with and extremely flexible! I highly recommend this company!

    5

    Winnie did an amazing job cleaning our house! She had our house spotless when we got home from work. We will definitely use her again!

    5

    I honestly NEVER post reviews, but this time I feel I must. For nearly 2 years I've been a client of Winnie's Cleaning Services. Anyone looking for cleaning services, please give Winnie a call.
    You will not be disappointed. Winnie's is the best. Accommodating, professional, prompt. She has also been cleaning for my 85 year old mother for almost as long. These ladies are so sweet and helpful for her. Without reservation, I would (and have) recommend Winnie to everyone.

    5

    So happy I found Winnie’s Cleaning Company! The deep clean on our house was very thorough and she even checked on our backyard chickens for us since we were out of town 🥰 She’s a lovely, thoughtful person with great work ethic and a great attitude! Our house was sparkling clean when we returned home! 11/10 recommend!

    5

    Winnie's Cleaning Services compleated a cleaning for our church & I coordinated with them. I experienced good, easy communication, good work & great value. I Would definitely hire Winnie's again. ~Malcolm

    5

    Had a great experience with a deep clean. House needed some TLC and a detailed scrub and they were on time, thorough, and did a great job. Will use again!

    5

    Very pleased with the ladies that came out to do the "deep cleaning" after construction/renovation. They were prompt and very efficient. They worked as a team to divide and conquer the dust and any leftovers from the construction. This was the most thorough cleaning since the house was built 25 yeas ago. Thank you Winnie and team.

    5

    Winnie is simply amazing! She did an awesome job. The house never smelled better!

    5

    The details! The girls hit every nook and cranny in my house. The deep clean is just what I needed to be ready for the holidays. I’ve never had my house cleaned by anyone but me. I was not disappointed!

    5

    Winnie did an amazing job cleaning my house before the renter moved in. Everything was spotless and it smelled amazing! I am so thankful for Winnie and her crew. If you need cleaning help, do not hesitate to call her. You will be glad you did!

    1

    I would give zero stars if I could.

    Winnie previously did a good job on a move out clean that I hired her to do. Or at least I think she did. In fairness, I glanced around that house and never stepped foot in there again. So who knows how good it really was.

    I hired her again about 4 weeks ago to do an “every nook and cranny” clean at my deceased dad’s house. I wanted the house to be paint ready when she was done. She went through the house overselling herself, promising that she could get anything I pointed out clean.

    I was shocked when the quote was $1000 for a 1250 sq ft house. However, she promised that she would have 4 cleaners there and everything would be perfect. Between the day of the quote and the day of clean, she tried to change the date of the cleaning 3 times due to staffing issues. The night before the cleaning, she messaged and said that her girls would be late and coming in at 10am rather than the agreed upon 8am. Her reasoning was because they were tired due to a big clean that night.

    The day of the clean, Winnie got there at 8:40am. Her first and only staff member got there at 10am. By 5pm, they were out there on his back porch high-fiving each other about how quickly they got it done. I walked around with her very quickly before she left. They were in hurry to go do another clean she said. A few hours later, I left to go out of town and didn’t go to the house again until 2 weeks later. I went back with paint prepared to spend the day painting. But instead I was forced to clean walls and doors because they were still gross. I decided then to really take a closer look around and I was appalled at the stuff left undone. I took a lot of pictures and I messaged Winnie with my concerns. She replied back in the most sarcastic and unprofessional way. I get it. It was Christmas time and she may have already spent the money. But what I got were my pics back with comments and an email with absolute lies about what she promised.

    She could have offered to re-clean. It’s an empty house. Not like it was full of stuff. She didn’t offer to re-clean though. She was defensive and rude. She couldn’t even come to look at the issues.

    After the first clean, I recommended her to others but certainly not anymore. I paid $1000 for four employees for an “every nook and cranny” clean on a 1250 sq ft. House. . I didn’t even get close to that.

    Old review:
    Winnie and her crew are amazing! I can’t believe the transformation of my house. They did a super deep clean! Great value, great attitudes and great service!!

    5

    Just got home.
    Winnie’s crew does such a great job. 👏
    Definitely helps us out! A great stress reliever coming home to a perfect clean house

    5

    Winnie was very through! Did an excellent job! She was very friendly and was recommend as highly trustworthy!

    5

    Winnie is great! Her girls are great! She’s accommodating and listens well to certain requests you may have. If anything breaks accidentally, it’s replaced right away, super easy (only happened twice).

    5

    Winnie and her team have been a huge help in cleaning our elderly parents' home. Great communication from the start, reliable and friendly staff.