HVAC reviews in Mt Airy, North Carolina

We reached out to Granite City for an emergency call for renters at our Airbnb. They were at the property very quickly and resolved our issue. Josh was in communication throughout and followed up with great customer service. Would recommend them highly and will be using them as our HVAC partner in the future.

We had a great experience with Granite City Heating and Air. The technicians were on time as promised, professional and did a thorough job. I would recommend them with full confidence.

Called due to AC unit not cooling. Scheduler was friendly and able to get someone out the very next morning. Called before arrival, very friendly. Super simple fix, and affordable!

My experience with your company was positive. The technician was very friendly and professional. Great customer service when I called to get the service. Although I understood (employees on vacation) the only negative was the wait for the service

Josh did a great job. Always right on time and my puppy loved him!

Josh was experienced, professional and thorough in checking out our HVAC system.

I highly recommend Granite City Heating and Air; they are very knowledgeable, professional, and reasonably priced. Cory and Josh are awesome! We will continue using them for our hvac needs. And unlike other companies, they will not try to scam you for work or products you don't actually need.

Very pleased with service and price to check my heat pump that was making a noise due to very cold weather Highly recommend

We’ve had Josh come out for HVAC service a few times, and every experience has been top-notch. He’s always punctual, professional, and extremely knowledgeable. He explains everything clearly, fixes the issue efficiently, and never tries to upsell unnecessary work. It’s such a relief knowing we have someone reliable we can count on when anything goes wrong. Highly recommend!

BEST customer service around! I had an emergency repair and although their schedule was booked for the day, they still worked me in within the hour and solved my issue! Would HIGHLY recommend this company!!!

Granite City Heating and Air is THE BEST!! If you are looking for heating & air services, do not look any further. This company is reliable, hardworking, honest, and professional. The crew they sent out was so kind and communicated every step of the way and their work is very clean/neat. I was impressed on how fast they installed my whole heating & air system. I will be recommending this business to all of my family and friends. I am one very happy customer!!! 😊

I have used Granite City Heating and Air several times and I would hands down recommend them. Even when I wasn't a client, they responded the same day. Everyone one has been very nice and kind. Reasonably priced. The best in the area, second to none. Thank you Granite City Heating and Air.

Awesome people and service. Cory went out of his way to come help my family because we had no air. It was 8pm on a Friday night, Cory didn’t care he was right there to fix the problem. I would recommend these guys to anyone for ANY HVAC need. You’ll never regret choosing Granite City Heating and Air.

Huge thumbs up! Couldn’t be happier with the entire experience. You saved me! Thank you so much for the speedy repair & answering all of my questions. You’re now my go to for ALL my HVAC needs. Look no further people, Granite City will do right by you. Highly recommend. 👍🏻

Granite City Heating came out same day on short notice to do an emergency repair on closing day for a house to repair the AC in 90 degree weather. Their quick response allowed the transaction to close smoothly! Could not have not it without them. Cory even came back in the afternoon to look at the second unit just to make sure it was was operating properly.

Great Company, very dependable and knowledgeable. When our system went down they were quick to come out, diagnosed the problem ordered the part and as soon as it came in they were back out and got our system going.

The whole process was excellent from getting the appointment to the service that was completed. The repair was done quickly and thoroughly explained to me. Definitely will use Granite City for all my HVAC issues!

Great service, called during a crisis and had a tech at my house within an hour!! New life long customer!

Exceptional service from setting up the appointment to getting work completed. Everything was explained to me and completed efficiently. HIGHLY recommend for all you hvac needs.

Great response time
And very honest tech who came to my commercial rental
Had me up and going in a flash
In the past I have used another HVAC company who's name I won't mention
But its 🐦 a bird is the mascot
They have always tried to upsell me on everything
Ill definitely be calling Granite City again in my home and business

Josh was very courteous and very easy to talk with. He explained everything to our satisfaction about what was done and what probably should be done. We look forward to working with him again.