HVAC reviews in Mt Airy, North Carolina

4.8 based on 181 reviews Back to the listing
    5

    We had what we thought was a clogged kitchen sink. The reality was so much worse. The plumber we haired to install our plumbing when we setup our home did Gid knows what and ran the kitchen sink to our front yard instead of connecting it to the rest of the system. Q came out, on time, didn't waste time on pointless stuff, diagnosed the issue, but unfortunately didn't have everything he needed to fix it right then. He was here first thing the very next day and did a quality job fixing the pipes the way they should have been jn the first place. He also worked with his supervisor to make sure we got the absolute best deal price wise he could. He was kind and 8 felt very comfortable with him in my home. I'm also confident of the work he did. He showed pictures and videos of the problem and makes sure I understood everything along the way. I can't recommend Jay's enough! They also sent an email with a picture of who was coming before the initial meeting, which only helped the comfort level of having a complete stranger in my home.

    5

    Top Notch Company ! I am so excited about getting a brand new HVAC 0in my home. Every detail of the Company's years of Excellence is quite impressive.
    Koby Clark is extremely knowledgeable about the Customized features I am getting to help me get thru the cold weather in North Western,N.C.winters and A/C in the Summertime. The experience I had was detailed and Computer Technology was applied to my individual needs. I am Reccomending that you get a Free Quote
    And decide for yourself. While you decide who will give you a fair price with lots of Warrenties you can't refuse !

    Josh and the Crew were very professional and knowledgeable. Friendly and concerned for my needs.
    This is a 5 Star Company with step by step procedures.
    Surely a great example for all Service Businesses!

    Many employees are involved and with a stress free
    Approach to Customer Service! I fully reccomend you
    Call for a free estimate! My new HVAC System was installed 3 days later. No waiting weeks for installation.

    Now I can sit back and enjoy a temperature that suits my needs in any Season. Thank You ! Jays Heating Air and Plumbing my go to........

    5

    Jackson was very knowledgeable and thorough with his explanation of all the work that will be performed. He was very professional and a real pleasure to work with. He made sure to ask me if I had any questions and wanted to make sure I would be ok with how they were going to install it. They worked with me on financing the project to my satisfaction. Thank you for a great experience!!
    Following up with a technician review. Caleb, Jesus and Kolbe were very professional and courteous and did excellent work installing all 3 units. They worked long hours and made sure that everything was done to my satisfaction.

    5

    Always great to work with ! Very fast service!

    5

    Another Heating and Air Company states I needed an entire new unit which would cost me over $4,000.00. You came and resolved the issue for only $251.00!! Thank you Granite City Heating and Air

    5

    They were able to get a technician out the next day and our unit was back up and running in no time. Josh was very informative

    5

    Air was down. Granite City came out found out what the problem was and fixed it. Had air back on in an hour. They didn't over charge. Top notch!

    5

    This is a great honest and dependable business. The owner Cory Sumner and staff are very reliable. Contact Granite City Heating and Air for all you Heating and Cooling needs.

    5

    The service man was here on time. Very polite. Got the maintenance performed and informed me about what he had done and what he had found. Very happy with his work.

    5

    Great work , Very timely manner Had a unit down and these guys were able to replace the system in 2 days Highly recommend

    5

    The technician came and fixed the fan capacitor in about 5 minutes and he was done. It was quick work and AC works fine bow. Very happy.

    5

    Great service and commitment to getting the job done. Needed an old residential unit replaced and Granite City Heating and Air performed and delivered. Timely accurate estimate provided. Did what they said they were going to do. Timely responsive communications. The kept me apprised of job schedule and equipment availability. Answered all questions and provided good suggestions to minimize the unexpected during the unit replacement work. Great installation team which worked continuously in high summer heat/humidity and conquered my tight crawl space conditions. Care and attention in their work. A happy new customer.

    5

    Granite City is great to work with! They were able to get our new HVAC system installed quickly.

    5

    Highly impressed with Josh. Great fella, common sense, and knowledgeable

    5

    Quick positive response and fix. Working great again. Thanks.

    5

    Josh was very thorough and very professional. Thank you!

    5

    The tech was on time and very polite. He thoroughly explained everything and answered all my questions. Communication with the company is easy, price was reasonable. I could not be more satisfied with my experience.

    5

    Our HVAC man retired and referred us to Granite City. Repairman was friendly, knowledgeable and professional! Got us back up and running in no time. Thanks for sending Josh out. Looks like we have a new Heating /Air service.

    5

    Cory and Granite City are the most professional, punctual & diligent heating & air company in a 100 mile radius. We highly recommend!

    5

    Josh did excellent work, he explained everything to me found out my issue and fixed it if I ever need any more work done I will definitely call and hopefully Josh will be the one to show up but I’m sure everybody in your organization does excellent. THANK YOU VERY MUCH!!

    5

    Don't bother shopping around, they're just good at what they do. Fast, efficient and friendly. I called them on short notice and Josh showed up and had this heatpump cooling better than it has in years within minutes. I'll be dealing with them exclusively. If I could give more stars I would.