Constraction reviews in Raleigh, North Carolina

It is great to help a fantastic builder team on some of their projects

Ryan is doing a great job building new houses in the triangle area

Glad that we had find that they are very rude to respond customers in the very first meeting itself. I wish I could have recorded that meeting to post it here. He literally said that they have lot of works and do not answers to questions or else pay 25k for deposit. Didn't even ask what we are looking for. If you have 25k to pay to talk to these guys, go ahead and use their service

ICG Homes built my dream home, the entire team were professional and extremely helpful throughout the entire process. I highly recommend them as a custom builder.

High end pricing with very low end craftsmanship and attention to detail. Walked away from a contract on a house in Wake Forest because of the shoddy workmanship. After discovering an issue with kitchen cabinetry, which initially they refused to fix, I negotiated where I would pay for half of the cost to make right. The fix looked worse than the original issue. After further inspection, I found beams on the living room ceiling that were haphazardly installed and not at all symmetrical with the surrounding fixtures, fireplace, etc. I found that the garage door headers were 2 different heights, almost 3'' different. I just had to stop looking. These things couldn't be fixed and were an eyesore. If Harry Homeowner built a house, it would be this one.

We built our prior home so we knew what to expect when building a home. It is not an easy task for everyone involved since timely communication and no supply issues are critical. From the beginning, our contact, Don Fraley, kept us up to date from choosing a Lot to construction completion and move in. Ryan Perry, ICG CEO, took my calls in the process and always was available in the process.
The BIG SECRET that ICG has is their "White Glove" service to get the last 5% completed and punch list items corrected the right way by "White Glove" CHIP HAVER. Chip made things right no matter how small the issue. ICG is fortunate have such a secret weapon unlike any other builder in this market. A true and proud craftsman he is. Thank you, Chip!
Thank you also to Tony Walton of ICG who stayed on top of the punchlist completion.
It is a beautiful ICG home that we are delighted to own. Our next home will be built by ICG.
I highly recommend Ryan Perry owner of ICG Homes for such.

I enjoy working with ICG Homes because their professionalism, craftsmanship, and communication stand out. They go the extra mile to stay accessible to brokers and clients, often beyond regular hours. I highly recommend them to future buyers.

Would not recommend. We purchased a new ICG home in 2023 and quickly discovered they use subpar contractors at best. After closing, there were numerous issues that still needed addressing but of course it was the various contractors who needed to fix things. ICG provided no follow up once the home is sold. It quickly becomes obvious you are just a number and they couldn’t care less once they have your money.

“I’ve worked with ICG Homes for over 20 years. They build quality homes in diverse price points throughout the Triangle area. I’ve found them to be detail-oriented and excellent communicators. Their in-house designer makes the selection process easy and enjoyable. I recommend ICG Homes!” – Stefanie Bell, VP New Homes, Sales & Marketing, The Jim Allen Group, Coldwell Banker Howard Perry and Walston

My wife and I recently purchased a new construction home from ICG. The entire staff at ICG was great to work with, and they delivered our home sooner than planned. Mark Forrest managed the construction process and he is a true professional. Mark delivered a very high quality home that we absolutely love and he was very patient when working with us. Highly recommend!

From start to finish, our custom home building experience with ICG Homes has been nothing short of exceptional! We had the pleasure of working with Ryan who was not only highly skilled but also incredibly communicative throughout the entire process. His attention to detail and commitment to ensuring our vision became a reality was truly commendable.

The craftsmanship and attention to detail that went into our home are evident in every corner. Our home turned out even more beautiful than we could have imagined. The ICG Homes team's commitment to excellence is truly unmatched.

Another standout was Phil, who oversaw the project and managed any last-minute changes with ease. Phil's expertise and friendly demeanor made us feel at ease throughout the construction process. His ability to handle unexpected challenges with efficiency and professionalism was truly remarkable.

Not only did ICG Homes deliver outstanding craftsmanship, but they also ensured that the building process was smooth and stress-free for us as homeowners. They maintained open lines of communication, promptly addressing any concerns or questions that arose. We always felt valued and involved in every step of the project.

If you're looking for a custom home builder that goes above and beyond, we wholeheartedly recommend ICG Homes. Ryan and his team have proven themselves to be not just industry professionals, but also passionate individuals who genuinely care about creating dream homes for their clients. Thank you, ICG Homes, for making our dream home a reality!

Building a custom home is a significant undertaking, but working with ICG Homes and Ryan Perry made the process seamless and rewarding. From the start, Ryan’s professionalism, clear communication, and patience ensured that every stage—from lot selection to final finishes—was well-managed and stress-free. He not only helped us bring our Instagram-inspired vision to life but also provided thoughtful, cost-conscious solutions to achieve the high-end design we wanted without unnecessary expense.

Beyond delivering exceptional craftsmanship, Ryan’s commitment to customer satisfaction and long-term support truly sets him apart. His subcontractors consistently speak highly of his leadership, and that level of respect is reflected in the quality of their work. Even after moving in, Ryan and his team have remained responsive and proactive, ensuring that any needs are addressed promptly. A home is never truly "finished," and knowing we have a builder who stands behind their work long after the project is complete gives us confidence and peace of mind.

My husband and I have had the pleasure of building not one, but two homes with ICG! Our desire to move from Ohio and relocate near our daughter lead us to search for properties in the Wake Forest area. I contacted ICG after seeing a sign in the Waterstone community, and was thrilled to reach Ryan Perry on a Saturday! He agreed to meet with us and we selected a lot in that neighborhood.

The home that ICG built for us exceeded our expectations. Everything about the house was perfect. In fact, it was almost impossible for us to find anything for the punch list. Attention to detail is a high priority for this builder.

Our desire for a different setting eventually lead us to ICG once again. Ryan showed us lots that he had available in Prescott Manor and soon the custom build process started. We now have another incredible ICG home!

We truly appreciated Ryan’s honesty, integrity and professionalism. He has a desire to make sure that his clients are 100% satisfied. Not only is Ryan easy to work with, but his staff is outstanding as well. From the sub contractors to the project managers, we knew we were in good hands. A big thank you to Jim and Joe- both individuals were on site daily. They worked tirelessly to make a house a home. Stacey from the design team was a huge help and was incredibly patient with me throughout the entire process. Chip and Tony are fabulous on the warranty items and have great pride in seeing any issues resolved.

The results speak for themselves. Both of the homes we built with ICG are exceptional. Friends and family echo this sentiment. We couldn’t be happier and absolutely recommend ICG Homes! Karen Z

The lot we really wanted had an ICG sign on it, so we contacted Mike, selected our perfect plan from their website, and proceeded to a contract. We had built multiple houses in the past, so we knew exactly what we wanted this time. Mike, Don, and Phil were agreeable to all our requests (even the oddball ones), and gave great advice on many options and details. Stacey and Liz could not have been more helpful during selections. It is said that the house building process is a series of compromises, but not in our case. The ICG team went out of their way to make sure we were happy with the results, from start to finish, and that is an understatement. Honestly, there is not one change we would make to our new home. They got it right.

- Jack & Beverly Lowdon

ICG Homes made our home-building experience smooth and enjoyable from start to finish. We first learned about them while visiting the Westfall community in Chapel Hill, where we heard great things about their work. Their extensive portfolio of floor plans, positive online reviews, and an excellent initial meeting with Ryan made our decision easy. Throughout the process, from selecting and customizing our plan to finalizing interior and exterior details, the ICG team was professional, efficient, and collaborative, as well as friendly and personable. Their experience and commitment to quality were evident at every stage, and we always felt confident that they stood behind their work. We couldn’t be happier with our home and highly recommend ICG Homes to anyone looking for a builder who is easy to work with, knowledgeable, and trustworthy.
- Michael & Jacqueline Romant

After visiting the model home in Westfall, ICG Homes impressed us with their style and finishes. We worked with ICG starting with lot selection all the way to completion of construction of our home. We appreciated the prime location, well-designed floor plans, quality construction, and the ability to customize to fit our needs. Working with Stacy and Josh on our custom details was a great experience, and we are very pleased with the final result!

We were introduced to ICG Homes through our Realtor and the sales team at Westfall, and were immediately drawn to their modern farmhouse designs and great lot locations. The entire process, from working with the owner on plans to selecting finishes with Stacey at the design center, was smooth and enjoyable. Joshua, our build manager, was also fantastic. ICG was flexible with customizations and delivered excellent customer service throughout. We’re thrilled with our home and would absolutely recommend ICG to others!

Ryan, we have not had an opportunity to meet face to face, yet I am enthused with the designs you are building and getting to know your business. So much so that we purchased an ICG home and I wanted to reach out and let you know how pleased we have been so far!

I know what it is like to manage a growing and burgeoning business as an executive in large and small environments. Managing subs and employees comes with a great amount of opportunity and challenges. On any given day, subs perform at varying degrees based on so many factors.

When we purchased our home we ran into a number of smaller yet important issues. My concern was your team would not follow through on getting things done following closing. One individual has been AWESOME and Amazing! I was refreshed and surprised with the energy and focus by which Joe Valenti took the reins and got things done. I can tell you from working with 1000s of employees and partners that he is a valuable part of making your brand a success! People who care show it and he is on his game as a leader! Thanks for making the experience one worth telling those who drive by your remaining lots! Cheers!

ICG Homes is a top-tier builder that consistently delivers exceptional results. Their team is professional, knowledgeable, and committed to crafting high-quality homes at every price point. With a presence in multiple locations around the Triangle, they serve as a valuable resource for relocating clients, offering insight into what can be built and at what price range. If buyers have specific needs, ICG works closely with them to explore options and find the perfect match. Buyers can trust ICG Homes to bring their vision to life with expertise and care.

We discovered ICG Homes when we came across an empty lot that we loved and called the Realtor listed on the sign. ICG was preparing to build there, and we went through the full plan selection and building process with them. Their team was easy to work with, and from the start, they made the entire process seamless. One of ICG’s greatest strengths is their flexibility – they truly allowed us to make the home exactly what we wanted. We are very pleased with the quality of construction and custom details, and we would absolutely recommend ICG Homes.

-Bob Glickman

As owners of a real estate firm, we’ve had several past clients build their homes with ICG, and it’s easy to see why they came so highly recommended. From the start, Ryan was realistic with price expectations and offered competitive pricing, which made us feel confident we’d get the most house for our money. Our journey with ICG began when we found the perfect lot and contacted them to handle everything – from permits to final warranty work. Despite the quickly changing, yet slow-moving conditions during the COVID years, ICG was a true partner. They were fair, reasonable, and creative in addressing the unique challenges of that market, drawing on their extensive experience and the large volume of homes they’ve built to anticipate and navigate potential issues.

Their subcontractors were excellent, and ICG struck a perfect balance between high quality and economy, delivering a high-end home at a great price. Touring over a dozen ICG homes before going under contract allowed us to see their craftsmanship firsthand. We upgraded finishes that were important to us and customized the design to fit our specific needs, and they were more than willing to accommodate our vision. Building with ICG was a smooth and rewarding process, and we’ve since recommended them to others.

We first learned about ICG Homes through our Realtor, and we were drawn to their work after touring a home they had built. We wanted to replicate that home with some minor adjustments. Our experience with ICG was a full-scale process, from selecting an excellent lot and floor plan to modifying the design and making custom selections. The team was incredibly easy to work with – We thoroughly enjoyed working with Don and we appreciated the engagement and attentiveness of our site supervisor, Mark. They did a fantastic job addressing our questions and ensuring that our home was built to our expectations, and they were very accommodating when it came to floor plan modifications, providing accurate quotes, and guidance throughout the process. We are very satisfied with the construction quality of our home. While there were a few minor glitches during the design and selection process, Mark was always willing to work with us to make any necessary adjustments. Overall, we had a great experience with ICG and would absolutely recommend them to other homebuyers. We would even build with them again in the future!