Constraction reviews in Raleigh, North Carolina

This has been the worst experience buying a house we have ever experienced. We have numerous issues that have yet to be resolved. We keep getting brushed off and called “petty”. That is not any way to treat your customers. There are still houses for sale on our street. We will be sure to tell those looking not to buy a Savvy home, as they will be super disappointed.

Worst home buying experience our family has ever been through. From the seller agent adding another "friend" agent as our "buyers agent". "Buyer" agent made $9,000 off our closing and didn't get our home add-ins recorded so WE had to pay extra $1400 at closing and then the buyer agent couldn't even make it to our closing. The selling agent complained about any item needing fixed before closing. We didn't get the keys to our house until days AFTER closing. The water furnace was never turned on b4 handing the house over to us or ever shown to us where it was located!!! We were told so many lies about we don't live in a HOA community but once we moved in, suddenly there are more strict laws than any HOA would cover!!! (Landscaping especially) We've been in our SAVVY home 2 months with still SO many things wrong with this house, i.e. Doors don't shut huge settling cracks only 2 months old, ALL 3 shower doors gush water out all over floors and it's almost impossible to plug anything into any of the outlets! The loan officer the selling agent pushed onto us still has not sent us any paperwork to even pay the mortgage... I would never buy a SAVVY home again. Sorry.

Terrible quality homes, that are made and built quickly. Wavy walls and baseboards, crooked outlets, faulty and incomplete electrical work, uneven installation of lighting, nothing is even or straight, they use the cheapest materials possible and even cheaper warranty work. Warranty work looks worse than before they fixed it. Don't waste your time or money, you'll be spending more just to fix what they didn't do correctly. Run

We purchased a home for roughly $500K from Savvy homes back in 2015. Even before purchasing the home we had a home inspector come by and found moisture in the crawlspace. Savvy homes stated that they would take care of the issue. Throughout the first year Savvy came out on 2-3 different occasions to try and fix the issue. Rather than take an approach of fix it right the first time, Savvy would simply regrade the crawlspace only to see moisture in it months later. As we approached the 1 yr walkthrough we agreed to wait 6 more months for another inspection to see if regrading it would work. We have now passed the 2 yr mark. Savvy came out checked the crawlspace and saw the moisture...we also had multiple contractors come out and agreed there was moisture and MOLD is starting to grow.

They recommended to place a dehumidifier under the crawlspace and check the drain lines. Savvy stated they would let us know in 2 weeks what they would do to resolve the issue. We are now going on 2-3 months now and we have made numerous calls, voicemails, e-mails and everyone at Savvy has apparently disappeared. Everyone you speak with at Savvy is always very nice and assured us that this would be the time they would fix our issues...however no one will answer or return our calls and emails anymore. Do I have to take Savvy to court in order to get them to stand by the agreements they had in place with us??? Could I recommend others to buy from Savvy...NO as they simply want you to sign on the dotted line and cut and run.

I would never buy another Savvy home, nor tell anyone to buy one. The only plus to our current home is that it has a lot of square footage. The space, however, is not utilized smartly. We have had 2 separate outlets short, and smoke the house up. They sent out an electrician to replace the outlets, we have repeatedly asked for an entire inspection of the home to be done, which has fallen on deaf ears. Every time we smell smoke, even if it's outside, we search the entire house to make sure it's not another outlet shorting. We have a fan that sounds like a hurricane, still not fixed. We had to have extra lighting added to the kitchen because it was too dark, and we had the major light changed out to add an island light, it was barely hanging on by 1 small bolt. The customer service is poor, all we get is excuses. We had to get our "annual" inspection done at 10 mts and are the repairs done? No. Many of my neighbors have all the same issues. Cheap carpet, now we have to pay someone to come stretch it out. For the price they charge for their homes, you definitely are not getting the quality for it. If you have another option go for it because this company does not build quality homes. The amenities center we were sold on, wasn't built last year as promised and doesn't look like it will be built this year. From the people who have lived here 3+ years, it has been promised to them as well. All we were sold was a bunch of empty promises. I would not buy from this company again, I would not buy in Towne Pointe subdivision either until they follow through with what they promise either.

Savvy Homes slaps up cheap square footage homes and is unwilling to fix anything that breaks down during the warranty period. Buyers looking at a new Savvy home should closely examine the poor paint work throughout the home, endless drywall seams and nail pops, squeaky floors, yards with drainage problems, and unhappy customers fuming that they were so stupid to but one of these homes.

Savvy Homes is a great company to have build you a new home. We had them build us a house in Polenta Fields and we love it. The workmanship was excellent throughout the house. The few minor issues were immediately cleared up and all the people we dealt with during the building process we very very nice and competent. The builder we worked with, Mark, is exceptional. He truly cares about the customer and the workmanship that goes into building a quality house. I would recommend Savvy Homes to anyone looking to build or purchase a new home.

BUYER BEWARE
Shoddy construction and the cheapest materials they could find, warranty department that is clueless, 'customer service' are words they don't even understand or can pronounce.
350K+ house, and the tile work is uneven everywhere, the hardwood floors are falling apart, the siding is melting. Handrails are coming off the wall, the list goes on and on.
IF you are past your 1 year 'warranty' and have not reported ANY defect to the Builder warranty company they use after the first year. You will be rejected for any repairs. The 10 year 'warranty' the give you is useless, and non-existent.

Class action is coming, there are a lot of people in our neighborhood with the same issues that have gone unanswered or are brushed away with 'homeowner maintenance issue'

Worst home ever! Shoddy construction. I don’t know where to begin. Siding fell away from the home during the first thunderstorm (not even a major storm). The island that supports the granite slab is bucking! Granite is cut and placed crooked. I can go on and on and unfortunately that’s all minor comparing to what we are dealing with now! The home appears to be hastily thrown together and just shabbily constructed. My childhood home was built in the 1970s; it has experienced less problems then the current house I’m living in now. I will never purchase another Saavy home!!!! House sucks and warranty sucks..No one takes ownership of the problems that came along with the house and no one there to help correct the issues. All I can say is “There is no honor amongst thieves”. I did not get what I’m paying for...

I love my Savvy Home. YES we have had issues but they were addressed or has been documented for future evaluation. We have been very pleased since Richard has been on site. He is always walking the subdivision checking all the houses, cleaning up and keeping on top of the contractors. Anyone buying a house on Richard's watch will be very pleased.

Savvy homes are quick homes to build and not what you would expect for the price. One year in drywall pops from settling one or two I get it but not one or two in every stud. After this past hurricane and having to look “under the hood” from the crack in my first floor to the bare minimum nails screws and dont get me started on how they run electrical boxes. Light switches to places that don’t exist. Habitat for humanity builds more sturdy sound homes. Avoid at all cost and customer service it’s a unicorn. Good luck.

Update: There's a reason they are losing contracts to other building companies... Buyer beware.

Horrible. No one gets back to you. I've requested someone to reach out from warranty in regards to a list of issues. One being a fixture above one of the sinks in the bathroom that was hanging on by a wire. A month with no response I come home to a mess as the fixture fell. Absolutely unacceptable. Caulk coming apart from the wall and counter top and the home is only a few months old. Tub kit was damaged when they were installing fixtures and instead of replacing the tub kit they tried mending with some type of product to cover the hole which you can see when looking at the tub. To me that's a temporary fix. If you installed something and ruin it, if I'm buying a new home it should be replaced. Not some half ass fix that looks terrible. Any paint we asked to have touched up during our walk through was done but with additional paint also added to the floor. I wouldn't recommended Savvy to anyone based off my experience and we've only been in the home for five months.

We could not agree more with all of the (negative) reviews here.

Sloppy work.

Unprofessional contractors and warranty team!

Nail pops. Extremely poor ceiling work.

Rear deck banister rails fell out within the first few months.

Fridge doesn't dispense ice.
Stove lights works at random.

Very poor communication from the warranty department.
Don't bother calling them out, they will patch it only for the problem to return again.

General contractor built a shoddy set of steps made of stone to step up into the front door. The inspector made him take it down.

Why wouldn't he know this information.

Asked Robby in the warranty dept to leave my house and not to return because of his rudeness. Mostly directed toward a couple of hispanic painters that were there performing warranty work for pop marks.

I replaced some of the ceiling lights and found missing screws from the mounting brackets.

Not what you would expect.

Top notch pool people!

Watched a couple of your Youtube videos which were very informative.
Thank You

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The water quality at Woodvalley is first class, a pleasure to swim regularly.

I’ve dealt with many pool companies in the triangle area, and Pool Specialists is by far the best! Very helpful, knowledgeable staff and fair prices!

I was about to throw it in the trash and go back to hand cleaning.. I watched your video on cleaning and I FIXED IT !!!
73 years old and you made it easy ..
This was absolutely the best advice on pools i have ever received..SWIM TIME IS OFFICIALLY ON ! ! TYTYTY

Tommy came out and took a look at the pump and got it mostly working within minutes. Turns out the problem is in the plumbing which the installation company will need to repair. I plan on signing up with them to do routine maintenance.

i used this company for several years and unfortunately service has declined dramatically. i understand that it’s difficult to get help these days, but i tried for several months to get a light replaced and over a month to get a blower repaired and when i’d ask about it, i’d be told that someone would come out and it never happened. to top it off, they increased their fees while reducing the service levels.
-i’ve always been (i think) a good, non-complaining customer and when i cancelled my contract, no one asked why or what was going on. evidently the squeaky wheel gets the grease here.
-if the owner replies that i’m not a customer, this is currently true, but i was until today.
-three stars given bc service and pricing in the past was good.