Constraction reviews in Winston-Salem, North Carolina

Knowledgeable, professional, and understanding of our loss. We are so grateful for Clayton’s team and the effort they did.

The folks at Servpro are very easy to work with. Professional, knowledgeable and informative with their services. Thank you for your prompt response to our needs. ~ A. Smith

Yesterday, our ceiling in our master bedroom collapsed.. fan, insulation all of it. I will attach image. Such a mess. This company saw the pic I posted through a friend on Facebook and reached out to me! So professional and ready to help. They came out today and realized our chimney was leaking (we had just had our roof replaced when we purchased the home, so that did not make sense.)

They sent a small crew out the same day to start cleanup. They will be back Monday with larger crew. I am so pleased with how fast, reliable and professional and no corners were cut. They didn’t just sling things around. I am looking forward to doing this (trauma renovation) :)

Top Notch! I am very happy with service from SERVPRO North W-S. I couldn’t have asked for more knowledgeable, courteous and efficient staff. They took their time answering all my questions and not once did I feel they were trying to rush me or the process.

The team Isaac, Bruce and Dave, servicing our home have been professional very communicative, and a pleasure to work with!

Our two-story stone fireplace had 40 years of use showing on it, and we wanted to have it professionally cleaned. It was hard to find anyone that actually did that kind of work, but Servpro showed up for the quote and told me all that was involved to do it correctly - I was impressed. They "media blasted" it with frozen CO2, which was hard, dirty, loud work requiring specialized equipment and skill. Afterwards, they cleaned up everything to our satisfaction. I'd definitely recommend these guys if you have need of a difficult or unusual clean-up job.

Isaac was so helpful! He always made sure I felt safe as a single woman home alone, and he took care of all of my issues in a timely manner.

Issac was communicative and efficient with the mold removal from recent water leak. Most important, he said as respectful while in the home and checked in regularly at the progress over the 3 days while the space dried with updates. Highly recommend.

I drastically underestimated my ability to dry out my floors after my dishwasher leaked while we were at Disney!!!! I called ServPro and they systematically took care of business! Shout out to Isaac who lead the charge in kick butt professional way!
2 thumbs way!

Isaac was wonderful to work with! I recommend working with him for any of your home needs. He is professional with his communication and work.

I had a toilet leakage that went unnoticed. There was water on the bathroom floor that traveled along the wall into the next room. That carpet was saturated and damaged by a rust stain left by a filing cabinet.
Isaac and his team came in and mitigated the damage. The linoleum and baseboard was removed in bathroom. It will need to be replaced. Heated fans and dehumidifier was placed in that room for three days until moisture readings were acceptable. In the bedroom they removed some baseboards and lifted 1/2 the carpet up. The padding was removed. Heated fans and dehumidifier was placed under carpet. It took two days to dry out the affected area.
Now I’m just waiting for the plumber’s report so repairs can be made.

Isaac and his team have been great start to finish - prompt communication, braving the winter weather to make it to our house, and very friendly and professional while working in our home. Thank you!

The guys were simply amazing. Came in during business hours to clean, they were sure to do their absolute best to cause minimal disruptions to our staff. The entire crew was thorough and professional in everything they completed for us!!

Oh my goodness!! I am overwhelmed with joy today as we moved back into our home! The Servpro team has been absolutely amazing from the cleanup, to the restoration, and moving my son and I back in. They are top notch in the business!! If you need support with fire or water damage, please call them!! Thank you all so much!!! God bless❤️

Isaac Cannon is amazing, has been great, professional and explained everything. I appreciate his kindness and enthusiasm for Servpro and always kept me up to date!

Servpro did an excellent job with cleaning up our water damage from recent winter weather. They responded quickly and provided consistent communication with us.

Servpro was quick to respond on the weekend and got the repair started on our home. Isaac and his team were fantastic

My upstairs toilet broke and we had a major leak that flooded through the ceiling to the first floor onto our hardwood floors. We reached out to Servepro after contacting our insurance company. Issac Cannon responded within the hour. He was very positive, reassuring, knowledgeable and professional. He walked us through every step and explained what we needed to watch out for. He and his team came by everyday and gave us updates about the drying out process. Issac has significantly reduced our stress dealing with this problem. I highly recommend Issac and Servepro if you ever find yourself in this unfortunate situation.

This company has been amazing to work with. They just started working on my upstairs after I had a ceiling collapse, and my bedroom was destroyed. Austin has stayed in contact with me and give me updates daily. I would highly recommend them for any of the services they offer. I attached some pictures of the before and one of them working on it this was done in two days.

Thank you so much for all your service and support

Dawn Everhart

The Servpro team was great and super knowledgeable. They were thorough in their assessment of our office's water issue and were able to immediately implement remediation solutions. They checked on the progress every day and gave updates to help us understand what was happening with the remediation. Overall, they helped make this process very easy for us!

Isaac and his team were phenomenal cleaning up the mess after our flood. They were extremely helpful and more than polite. If you ever need Servpro’s assistance, request Isaac and his team! Highly recommend!