Reviews of local pros in Akron, Ohio

This is now the second time H. Jack's has helped us with emergency situations. It was so wonderful to get help the same day. The last time they answered the phone after hours...thanks guys! All the techs both times did a great job. They were kind, hard working and thorough. Last time it was gushing water in the tub and this time it was a broken sump pump. We really appreciate it. Unfortunately bad things happen after hours and it's so comforting to know we have a company to count on.

We noticed that we had a drain start to back up within our basement and within the hour of our call Dylan was out and in under an hour had our drain cleared. He kindly explained what he found was the cause and also shared with us preventative ways to keep our lines running. He was very professional and knowledgeable.

Ron is the best! We had a water backup problem (of course on a weekend) and he was here fast. He was able to diagnose the problem immediately and explain what was needed. When the repair was completed he explained in detail how the new system work. It is much better than previous system. Ron was professional, knowledgeable, courteous and a pleasure to deal with. I would highly recommend HJacks for all your plumbing needs and it would be a bonus if Ron does the work.😀

Met Jay and Eli from H. Jack’s plumbing today, and it was the best experience. They came to give me an estimate on my bathroom and I explained I would also like to make sure my plumbing was in good repair in other parts of the house. They were so professional, explaining everything in detail so that I could understand it. They even moved a big heavy piece of furniture while they were here so that I didn’t have to do it later. We worked on a price that my husband and I both felt was very fair. Honestly, these two men from H Jacks Plumbing eliminated all my fears about doing business, and our plumbing is getting the update we need. I’m very grateful.

Ben H came out on a Sunday during an emergency leak situation and replaced 2 boiler valves in our laundry room. He was quick and efficient and very patient and friendly. All was fixed and we are very happy

Blake was wonderful getting our plumbing up and running again! He came out on a Sunday and had our water back on in an hour, and was kind, courteous and thorough. He even answered all my questions about unrelated plumbing concerns since we just bought our house. Made our crisis better quickly and efficiently.

Chip and Steve were great! I had them working on the latest innovations in shower technology in a high end home and they were thorough and professional.

Didn’t need to ask if they had booties they came to the door with them in hand.

They weren’t thrown off by the shower with three heads and body sprays that are controlled electronically from a keypad and they worked hard not to scratch the rose gold finishes.

Ron and Ben came out to look at and diagnose an issue I was having with my septic/sewer lines. They arrived quickly, diagnosed the issues, explained everything thoroughly to me and quickly got me on the schedule for a repair. They were incredibly nice; I highly recommend them!

I have used H. Jacks several times and they are always super friendly and helpful. Had to call on a weekend for an emergency plumbing situation. Ken came out within 30 minutes of my call and snaked my main drain line. He was very kind and knowledgeable. I know when I need them they will be there!

Jay and his group came out to replace my furnace and air conditioner and were efficient and so nice to work with.
The work was done about 2 years ago and everything has held up nicely through the cold winters and hot summers!
I've had them come out for maintenance too during that time and the guy is nice everytime!

Love the attention to detail and the trouble shooting skills Chip and Adam gave us. We were dealing with low water pressure with a 24 year old pressure tank. These guys were amazing, had it knocked out in a morning and took on a couple of issues we had with an outside hose bib.

Truly Professional!
Thanks guys,
Jeff

Full master bath remodel including custom shower. Chip, Steve, and Blake were incredibly professional and knowledgeable. Kept a very clean work environment including cleaning up every day. Highly recommended.

Amazing company! Came in gave me a quote and helped me with my decision. Installed my unit the next week! The individuals installing were super friendly and professional! To top all of this off, they had the best price and quality equipment. Thank you again!

I had a furnace checkup done on a house that is under contract . They were quick to send me a quote via email for a new furnace/air even though the only issue with the furnace was that it was old . I didn’t receive a receipt for my payment or the service report indicating what they did or what they found.

I finally received the receipt but after daily calls still have not received the service report which I need for the seller of the house.

I have neverrrrrr been able to talk with an employee on the phone . It always goes to an answering service …

Very pleased with Brian and the office staff. We had maintenance done on our A/C and everything was thoroughly checked and explained. Highly recommend to anyone looking for a great company to take care of your heating, cooling, plumbing and indoor air quality needs. It feels good to work with a company you can trust.

I bought a new toilet at Home Depot to replace an old one that had a leaky tank. I also let them know I’d need installation services and they contracted Arco Comfort Air, LLC for the job, which I thought was strange. Despite their name, it turns out they also provide plumbing services. The next day, I was contacted by Arco, to schedule a very timely install. On the morning of the install, Jackson at Arco texted and called to let us know when he’d arrive. He was timely, polite and professional and did a great job replacing our old toilet with the new one, and taking the old one away to dispose of it. I’ll definitely keep this business in mind for future plumbing needs, as well as heating and air, based on the excellent customer service provided by the appointment setter and especially Jackson.

Brian does our annual tune-up for the AC and furnace and does an excellent job. He is extremely knowledgeable, professional, and takes the time to explain things in detail. He's also willing to answer any questions I have. I highly recommend him!!

Very happy with the work Brian did on diagnosing the issue with my former heating system. He found a two-stage unit that is more efficient than my previous one. The customer service I receive from the main office made my purchase seamless. I highly recommend ARCO Comfort Heating.

I just wish to say that Henry did a wonderful job.
We had 3 faucets installed, and the work was expertly done, and quickly.
Henry arrived on time , took all existing faucets for disposal. This was are second time with Henry and will always request his services.

Don and Dave were right on time. They were very nice and installed new furnace and ac unit in about 3hrs area very neat and clean when left. Explained the difference between old and new answered all questions. Give them 5 stars

Jacob Sidoti came to my house to give us an estimate on the installation of a central air unit. He answered every question we had in a very professional manner. He asked if we had any other estimates and we informed him that he was the first. His easygoing personality and demeanor in the presence of my two dogs was impressive and they loved him. That in itself told me we were dealing with the right people.
Jacob took us step by step through the purchasing process and our installation will begin in 6 days.
Jacob is truly an asset to Arco Comfort Air,LLC!