Reviews of local pros in Akron, Ohio

Preventative Maintenance Check-

Allen Mac Monigal was very thorough inspecting and cleaning our unit. He fixed a minor wiring issue behind our thermostat we’ve just been living with at no extra charge and quoted only the items requested/needed.

We will call upon them again.

The technician Jackson at Arco did a great job installing toilet bowl and kitchen hardware. He was very patient. The new faucet did not fit with the old sink. He patiently spent time to fix the problem. Everything worked find. He's a great worker. I would definitely used the company again.

Fantastic company. Well manored employees that work in a timely fashion. I had a full system with central air installed and everything was done within a few days.
Their warranty on products and maintenance is far better than most companies. 10/10 would recommend Arco!

Kenny Cocoran came to my home today to look at my furnace because it wasn't coming on, and he informed me that my gas valve needed to be replaced. Luckily for me he was able to do the replacement and for a reasonable price. I would definitely call Arco again and request Kenny for any future needs for my furnace. He was also very nice and answered all my questions!

Anthony from Arco Comfort Air did a great job explaining their products. Everyone from the sales staff to installers were very professional and most importantly to me they were on time when scheduled. I highly recommend Arco Comfort Air for others interested in a newHVAC System.

From the moment I first reached out on the phone I knew I was in good hands and was treated more like family than a customer. Everything from start to finish was handled professionally from scheduling, reminders, communication and the work itself. Brian went above and beyond to take care of the issue and explained everything step by step. Pricing was fair and the service was 5 star throughout!

Allen Mac was very nice, professional & knowledgeable. He provided me with great information on my furnace & nest thermostat. I would highly recommend him for any furnace needs.

Excellent service. The service tech, Shawn Sullivan, was thorough. His knowledge base regarding heating and cooling is very evident. He represents his company well. We’ve been dealing with ARCO going on 20 years and the service has always been excellent.

I had a problem with my heating system and Brian Hughes arrived at the designated appointment time, is a professional and courteous technician who discovered the problem within a few minutes. He explained the problem to me and then replaced the part after getting my approval. He had been here before for other service work so knew the work area. He rates an A+ in my book for his efficiency and professionalism.

My A/C failed last night and called Arco this morning. Brian came out at 1:30 pm same day! He sourced out the problem immediately and offered recommendations to correct the issue. Added a booster kit to save replacing the compressor….and many$$$$. Great job and great personality. He has lots of experience and great skill set in HVAC.

I had a leaking toilet, and Brian and Blake came out on time, diagnosed the problem, fixed it, and explained the process and different options along the way. Thank you for transparent pricing, and a job well done!

Brian was our technician and came to conduct our annual furnace inspection and to install a humidifier unit to our furnace. He is prompt, professional, knowledgeable and has a great work ethic. He’s also very good at explaining any issues and how he’s going to address them. Very happy with his service.

I have a tankless water heater that is in a crawl space less than 5' tall. Henry has been doing the annual service call and inspection for several years. I get a convenient text message when he is on the way and a call when he arrives. He is highly knowledgeable, friendly, polite and respectful of my home and furnishings. Today he also assisted me with obtaining a FREE cartridge for my faucet, which he will be installing after it arrives.

Everyone was very helpful, answered all my questions and concerns, on time, and did everything they could do to get my furnace up and running as quick as possible and did a wonderful job at fixing my pipes too. Quick, efficient and friendly! Definitely will recommend to friends and family!

Brian Hughes from Arco visited me today and helped me understand what issues my systems were having and what needed to be done to correct them. He was fast, and courteous and was very upfront on pricing. He even offered some tips on what I could do to help keep my systems running right. Thank you Brian!

I first met Alan MacMonigal on January 9th 2023, for no heat from my in wall heater/ac unit. Very pleasant to deal with and knowledgeable. He was tenacious (in a good way) and determined to fix it for me. He was never discouraged and kept assuring me it would be fixed. And it was! I was impressed with his patience while he tried to explain to me what he was doing and what was happening next. I would recommend Alan and Arco to anyone who needs help with one of these units. Job well done!

I had to have a toilet replaced and went with the new one piece, full skirted model. Translation = very heavy and cumbersome. I paid Home Depot for the installation and they subcontracted it to Arco Plumbing. Well, Henry from Arco came out and he did a fabulous job despite the toilet certainly not being easily lifted and maneuvered by one person. Very fast install and he was very personable. I have no hesitation in highly recommending Arco Plumbing.

Arco thank you so much for sending Mike Marcinick on the service call to my home. He examined both furnaces in our family apartment building. He was so kind and patient in explaining to my aunt and I repair/replacement options. His customer service was excellent and showed that he is clearly a master in his craft as technician. We will definitely be following up with the recommendations made by mike.

Brian from ARCO was able to repair our 20-year-old air conditioning unit while explaining the problem thoroughly. He was very friendly and knowledgeable. As requested he gave us options should we want to replace our two furnaces and air conditioning units. We were very impressed with his knowledge and his ability to communicate our options.

Thank you Anthony from Alco heating and cooling for all your help in getting us this loan. It was a pleasure working with you. We look forward to have our new furnace installed by your team. I would definitely recommend this company to my friends and family

Awful. I need a drain snaked. I called them on a Saturday afternoon and scheduled them for between 8:00AM and 10:00AM on Monday. After waiting until 10:30AM I called them to check on the status. After being on hold for fourteen minutes they came back and said they were busy and were not coming. They stated I had to wait at least three more days for an appointment. They also refused to take responsibly, stating it was not their fault because they use a third-party scheduler.