Reviews of local pros in Akron, Ohio

Had a 7:30 am appt to deliver and the guys unloading me did not show up until 8. Then when done, they left all the cardboard that came with their shipment in the trailer.

Appointment for 7.30, we arrived at 7.10 am and they were open. Nice people, the unloading was pretty fast.

The Habegger Corporation goes above and beyond customer expectations. I have been dealing with them for supplies in our HVAC/R business for 3 years now and there is not another company out there that compares to the service provided by the Habegger Corporation. Thank you guys for all your help, our company owes a bit of gratitude to you for help in our growth in these 3 short years in business.

Nasty employees who don’t give any respect to drivers. You are not doing us a favor by being in that office this is YOUR LOAD not ours. If you can’t greet & smile to drivers you don’t belong in that office. If you’re looking for brownwest you have to enter this building & go around the back you will see a big tank the building is in the back that’s where you check in. I would never come back here again.

Great staff. Very friendly and knowledgeable. Always enjoy picking up my parts and supplies here. Ignore the negative reviews by grumpy truckers. They’re irrelevant to a professional HVAC contractor.

Nice enough guys unloading you. There are like 3 doors that are marked for semi trucks. The doors if I remember right are 98,99 and 100. The rest is theirs and it’s marked too.
Note drivers. If your appointment is for 0730 then you will be waiting. They don’t show up to Receiving to unload until 0800. This is coming from the manager. He says he doesn’t understand why companies and brokers put 0730.

Showed up in a timely fashion and solved my issue for me at a reasonable cost ! THANK YOU !

He was very personal with what needed to be fixed
Caring about us as a family and overed any help he could give
Thank you Brad
You were a gift from our Father God
Will recommend greatly.

I wish there was lest than 1 star I could give. This is a very dishonest company. I called them to come and check my ice maker that was not producing ice as fast as it used to. I was told everything would be covered under warranty. I just received a bill.

Jared was here on Sunday in the middle of snow storm. Thanks for emergency service.

Bernard heating &cooling serviced my humidifier and had it working like new. The technician was courteous and very professional. I would not hesitate to recommend their services for heating and cooling needs.

I can’t say enough good things about my experience with Bernard Heating & Cooling (Bernard Mechanical). Just this past Sunday I woke to noticeably cool temps in the house, thermostat reading 57*. Of course it happens on a Sunday, with heavy snow falling (again). Bernard was the 9th company I contacted. The first 8 either didn’t answer, didn’t call back, or did not service boilers. Got a return call immediately from Ben at Bernard, who was willing to try to postpone a scheduled (non-emergency) service call if possible, and reassured me either way, he’d get to me within a couple of hours at most. He called again to say he did rescheduled the other appointment and was on his way! He arrived and got to work, finding that the problem required a part he didn’t have with him. He made a call, then drove, in the snow, a half hour there and back with the part. Turns out it was dark before he had completed all repairs and heat was working, as the outside temps dipped to single digits!
Ben was personable, courteous, knowledgeable, and the total bill was very reasonable! I couldn’t be more appreciative and satisfied with every aspect of service! Bernard will be my go-to when needing any of the services they provide! I highly recommend!

We learned at the last minute that the roof we were getting replaced required us to re-vent our hot water tank. So our family wouldn’t be without hot water for an extended period of time, Bernard’s worked us in the next day (and we were first time customers, too).

The two Bernard reps were complete professionals; polite, clean and explained everything when the job was finished.

We have found new plumbers (and perhaps new HVAC folks, too). We wouldn’t hesitate to use them again!

This is a letter of appreciation to your company because of the technicians that installed a heater on 11-21-2024 at 86 West York Street, Apt., A. I had a broken knob on one side of the kitchen faucet. The technician was going to Home Depot to pick up parts for the furnance installation. I asked if he could pick up the knob for me. I showed him the one that was broken. He responded so respectfully of your Company's policy that he was to only pick up what was necessary for the installation. I'm very appreciative of his response and respect for your company. Sincerely, Judy Finney, Tenant at 86 West York Street, Apt., A. Akron, OH 44310

I can’t say enough good things about my experience with Bernard Heating & Cooling. They are a very prompt, professional get the job done right in a timely manner kind of company and I look forward to using them again for all my furnace/air conditioning needs. The Service Technician (Caleb) was a very personable, and courteous young man and extremely helpful/knowledgeable in being able to get my residential furnace maintenance up to date and ready for the coming months of winter. Caleb was even able to diagnose on the spot and fix a rattle within my furnace that has been going on for quite some time now. I am more than appreciative and satisfied with the services that Bernard Heating and Cooling has provided for me today and it is my pleasure to be able to give them my highest recommendation for all your heating and cooling needs.

Recently had Bernard provide routine tune-up service for my 20-year old Trane furnace. Cannot provide enough accolades about Bernard and their outstanding team! Their service technicians are competent, knowledgeable, professional, personable and honest. Over the past two years Bernard has serviced all my HVAC needs under a preventative maintenance agreement.

Of course my 17 year old furnace decides on the coldest weather week to not function properly! I had used Bernard Heating & cooling last year to install a new AC unit and was very pleased , and they had worked on furnace previously. I called them in the morning and they were very prompt in scheduling service- came 4 hours later.
The technician was very nice, explained the malfunction problem, showed me the damaged part, got the furnace up and at least running for me for 24hrs , while he ordered a new part. Came back the next day, installed it,and made sure it ran as it should. Have the utmost confidence in them, and their honest work policy. Will definitely be using this company for future needs!

My furnace finally went kapoot on Weds, Bernards' sent Anthony first thing Thursday morning, walked me through my options, gave me a great price. and set up install next day! Installers (Bill,Logan & Leo) were absolutley FANTASTIC!! The whole experience was great, I have never had to buy a furnace before, and had alot of anxiety about it, they took that away for me, cannot reccomend Bernards enough!!

Everyone was very nice and helpful! Mike did a great job figuring out the problem with the furnace and making sure it runs properly!

This company did a amazing job. And their staff was professional and really informative. I recommend them

Very fast in getting my furnace fixed and running. Service was top notch. Will reccomend to anyone!!