Reviews of local pros in Akron, Ohio

Came home from work the day before the polar plunge in January and my furnace sounded like it might take off through the roof. I called Beckwith immediately and a tech was out in a few hours. He had to go get the part he needed and within hours I had heat again. Just in time to fight off the cold temps. The tech was very friendly and understanding and I appreciate his quickness to resolve my issues with my furnace. Thank you!

My furnace was not working and when I called they were able to send out a technician immediately. Furnace was up and running within the hour. I would highly recommend Beckwith to anyone who needs their services.

We were having a problem with our heat not shutting off suddenly. Even though it only happened once, it worried us. We called to have our furnace serviced and also asked to have our thermostat replaced just in case ours was not working properly. We had purchased a round, good brand at a hardware store that they installed. A few weeks later, the problem happened again on a Saturday morning. I called and a service man came out shortly. He could not find anything wrong, so he again changed the thermostat again, this time he installed a new digital one. This was a nightmare....we had to turn it on AND OFF everytime. So scary. We turned it off on Monday morning, I drove to the Beckworth office and talked to Justin to explain what was happening. He and Mr. Young came right out, quickly diagnosed the situation causing the problem with the thermostat, fixed it with a simple solution, and it has been working perfectly since. It was not the thermostat, but cold air behind the wall where the thermostat was located and as soon as it was plugged, we were warm again and everything working normally. Thank you for diagnosing the problem, and not just trying to sell us a new furnace.

I would not deal with this company ever again. I had them service my air conditioning and heating this summer to make sure my heating system was ready for winter on 8/7/17. On 1/5/18 my furnance quit working. They mad an assessment and it was supposed to be repaired. They charged me $125.00. 3/2/18 it went out again.On 3/3/18 they came and said breaker was flipped charged me $95.00. On 3/4/18 furnace is out again. 3/5/18 they come back and want to charge me another $517.00 for a board they should have found On 1/5/18. I still have no heat. I had to call another company to get some heat in my house. I have been with them over 18 years. I will never deal with them again.

Dave whitehouse came out at 9 pm on thanksgiving to fix our furnace. We came home from the family’s to a 40 degree home. It was freezing. Dave the 24 hour service technician promptly returned my phone call and was to the house in less than 30 minutes. Within about 30 minutes after that we had heat again. The gas valves were bad. Amazing service from an amazing guy. Very happy with Beckwith and would recommend them to anyone.

We have had Beckwith for years. I have been a customer back when the business was operated by Carl and Sharon (C& S )
These people are very honest , trustworthy, and just the best.

Especially Tech Mike Biltz very good guy.

Beckwith was used by my contractor to install a mini split system into our new 4-season room addition. The installers were young and left quite a mess during install. Their lunch wrappers, food bits and screws were all over the ground around the fan unit.

I had asked to incorporate a Nest thermostat to the unit. It took several visits, failed attempts and finally a different technician to get it working. It was working fine since 12/8, but this morning (12/22) the heat stopped and the room was 53 degrees.

I called to get a technician out to fix it, but they were booked and could only schedule me in 4 days. I told them it was an emergency and I have expensive electronics in the room that would be destroyed by then. I asked if I could get another company out to fix it, could they pay the bill since they aren’t available for 4 days. Yes, I know it’s Christmas weekend, but plenty of occupations have emergency service options. HVAC is definitely one of them. Well…NOT Beckwith.

The secretary put me on hold for a manager. The manager gets one and said there is nothing he could do. Things break all the time and they wouldn’t pay the bill of another company. I had to wait till Tuesday. Customer service experience is not something this guy has. He in NO WAY offered any solutions to help me. I said their craftsmanship was bad and he argued against it. Really guy…your company installed and had issue after issue getting everything working for several months with little to no communication and NOW you’re telling me that isn’t bad craftsmanship that it’s broken AGAIN!?!?!

I called my contractor and he is fed up with them, so they will lose his business and my business. It’s unacceptable. My contractor even offered to pay for another company to come out and fix it.

PLEASE listen when I say don’t walk away from this company…RUN!! Use Kimmel or anyone else.

My furnace recently gave up on life. I could hear it taking it's last breathes (aka attempting to start), but alas, by that evening it was gone.

At 8 am the next morning I gave Beckwith a call. We're new to the area so I wasn't sure who to call. I had no recommendations to follow through with. The phone was promptly answers and to my surprise and delight they were able to have a service tech out within the next few hours.

He arrived 2 hours later and after a quick trip to our basement he diagnosed the problem, retrieved a part that revived our furnace and did some maintenance to make sure everything was cleaned and back in working order.

Billing was straight forward and I felt very reasonable.

Thanks for not leaving us out in the cold! You'll be the only sticker we leave on our furnace!

We used Beckwith to install our new more efficient furnace and blower about 7 years ago. Annual check ups on the system and a recent repair of a leaking ac unit. Very happy with their services and highly recommend!

WOW! What an amazing experience we had with this company. We had tried another company who did a nice job, but darn near drained our bank account. These people were here right on time, friendly, helpful, professional, and reasonably priced. We have found our go to for HVA that's for sure. Don't hesitate to call them...they're great.

Adam came by today to check out our AC system - everything working up to spec. Good man to work with! Have used Beckwith since we moved here (2015), always been pleased with their work.

Tried to utilize their services but since I “didn’t purchase the mini split unit through them” they won’t install it. There seems to be a lot of this going around these days. They say it’s because they can’t give you a warranty on the work but the unit has a manufacturer warranty so at the end of the day you either want my money or you don’t. Its different if we’re talking used equipment getting pulled from one location and installed on another but if we’re talking brand new equipment, not sure what the problem is. It’s hard to find good services now a days that isn’t trying to get a mark up profit from you. The HVAC industry is especially notorious for this. Gave a 3 because she was nice on the phone.

Don't go anywhere else! Quality doesn't cost extra and their technicians are all competent, friendly and on-time. I 've used these great folks since 2005 for complete new house install, furnace replacement, A/C replacement, complete furnace and A/C replacement and commercial HVAC install. In 2022 I replaced the 20 year old furnace and A/C in my home with the high efficiency A/C unit and incredibly, my electric bill dropped 50%! The new unit runs at variable speeds reducing the on/off cycling and the entire house is much more comfortable with even temperature throughout enabling me to set the temperature several degrees higher. I recently built a second home and had another great Beckwith system installed--super service and fair price. I'm a retired contractor so I know of what I speak.

We scheduled a tune-up and maintenance for our furnace. The technician, Antonio, was on time, professional, explained what he performed and our furnace has been working better since his work was performed. The staff accommodated several scheduling changes for us and we were informed of the arrival ahead of time. Excellent service.

This was my first experience with this company. I was very happy and Antonio was a fantastic tech. He was thorough and took the time to explain what adjustments were needed and why. I’d definitely recommend Beckwith to anyone looking for a tune up.

I have used Beckwith for over 20 years and they are awesome. They maintained my old furnace when I moved into this hours back in 2000 and installed a new furnace in 2012 and have maintained it. They have great service and I will be having them replace my old whole house A/C soon. Thanks Beckwith.

Always honest and well priced. I recently needed a new furnace and was quoted for one. When I informed Dave that I will likely be moving within a year or two, he quoted me a different furnace that saved me nearly $1000. He stated the only difference between the two is the original came with a 10 year warranty, but since the warranties do not transfer, there was no need to pay for a furnace with a 10 year warranty. While I had enough space heaters and told them I did not need any, they still dropped some off until they were able to install the new furnace, which they did within 48 hours of my original service call.

My family and I have relied on Beckwith for well over a decade and I feel fortunate to have found such a trustworthy and reliable company.

We have used Beckwith in the past at our old house and just had to call on them again at our new home. Their prompt response and professionalism is unmatched. The techs are always friendly, courteous, honest and fair. They explain all options and all parts of the process. I have never felt as though they were trying to up-sell or talk us into anything extra. They took my family's needs into consideration and for that I am extremely grateful. We will continue to use Beckwith for all future needs.

I'm very happy with their service. Their techs are willing to explain everything they are doing during a tune up and offer suggestions for maintenance.
This year I had my furnace break down and they were able to come repair it, less than 12 hours after I called, at a shockingly low price.

I highly recommend Beckwith Heating & Cooling for all of your HVAC needs! My first experience was when Technician Adam came out and got my old AC unit working again, and then DJ and Ted were just here yesterday installing my new HVAC system. All three were professional, knowledgeable, efficient, and considerate. They took extra care to protect the new carpeting in my finished basement, which I greatly appreciate. These young men even impressed my neighbors - who went out of their way to tell me what a great job they did installing the new AC unit outside and how polite the crew was. Very well run, professional business!

Purchased a water heater, Bruce was great during the sales process, then Mark came in and was as professional as can be! Scheduled quick, great competitive pricing and they did great work, mindful of the cleanliness of the house. Quick installation and followed up with what their daily schedule was incase we ran into any issues!

Wonderful company all around, will be using them again!