Reviews of local pros in Broadview Heights, Ohio

Kirk was absolutely awesome. Explained everything to me and just a very, very nice gentleman. Appreciate having someone like that in my house. E:)

The technician Drew came over within the time frame given to fix my water heater and did a great job. No talking down, very cordial, no upselling (was honest about the state of my heater but didn't try to push any upgrades or whatnot like some places do), and surprisingly affordable. Would definitely recommend.

The seasonal inspection failed to notice a problem that resulted in the need to replace the furnace. Had it been noticed the replacement could have been done sooner. The installers who did the replacement work were efficient and professional.

Angelo and Justin worked as a team and did a great job installing my new Furnace/AC system! Very clean and neat install and they clearly explained operation. Highly recommend!

Drew, as always, did a terrific job. He contacted the owner to go over measurements and the owner came to my house & together they installed the humidifier & it works very well 😁.

Matt was on time, and did a GREAT job !
Thank you, Broadview heating and Air conditioning!! We will DEFINITELY use you guys again !!

Dan did not have access to my exact thermostat for a replacement, nor was he able to execute what should have been a warranty coverage for it. My choices ended up being waiting some indefinite amount of time or paying to have a different thermostat put in today. All in all the work he did was OK, but not necessarily thrilled at spending more than what I needed to because it’s an emergency/weekend and I would have been left without heat.

Broadview Heating and Cooling (Gas and Electrical specialists) came out 1/30/2023 and finished 2/7/2023 installing a whole house generator which involved lots of labor time and they did an excellent job. What sticks in my mind is that one of the installers came up with a creative way to install the wiring from the Transfer Switch station to the generator inside the house without running the wiring around the outside of the house from the Transfer Switch station using conduit, more aesthetically pleasing. It took about a week to complete the job because weather that time of year slowed down the work that needed to be done outdoors. I was surprised how much they did when the weather was snowy and cold, however. They cleaned up well both inside and outside of the house and worked well together even though each of the men had their own area of expertise when it came to doing the install of a Briggs and Stratton Generator. When others in our neighborhood have lost power, we have not lost any within our house, not even resets of clocks, microwaves, refrigerators, AC, spoilage of food with shutdown of freezer, etc. All set up in sequence of importance and we even added a whole house surge protector just for extra protection. (See 5 photos.) 6/19/23 - Relocation of Generator ground wire. Fellow service person, former military, John out to do the work, I don’t fault him for being a squid with me being a grunt. Lol personable and professional. First 3 photos show how ground wire was installed to allow for planting of perennials (blue marking with spray paint). I have now posted a 4th photo of the new plants that we planted in front of the grounding wire so that the grounding wire does not impact the plants growth, not splitting up the plants like it did with the Hostas that were previously planted in that area. (4 photos in all.) The one plant that is larger than the rest I kept when I redid the bed because it is behind the grounding wire but now has reached full maturity for the growing season. I am pleased with the end result and BVH&AC willingness to work with me so that I could redo the entire bed's design. On 8/16 - 8/17/2023 Ryan and Joel came out to install a new AC and High efficiency Furnace along with turning our 3 season room into a 4 season room by adding heating/AC. (See 1 photos of Rheem 98.7% efficiency furnace and 2 photos of AC unit.) They were excellent, cleaned up well and made sure I understood how to use the new high tech thermostat that even provides weather reports. On 9/13/2023 Ryan and Joel came out again and vented the bathroom/shower fans through the roof. Even though our home is grandfathered with fans allowed to be vented into the attic, an Energy audit by Dominion recommended we have the vents extended through the roof, now code for new homes for the past several years, so there weren't issues, even if we sold our house as is, with venting of those fans. I decided that I didn't want anything to impede a sale/dickering with a buyer, so I followed the recommendation to remove that potential obstacle to a sale should we sell in our lifetime or the house is sold after our passing. (See 2 photos - a 3rd fan was also vented but it is in a darker portion of the attic and I couldn't get a clear picture.) Again, Ryan and Joel did a great job with the project including cleanup, etc. I have absolutely no complaints and am pleased with everything Broadview Heating and Cooling and their team has done to improve our property. I will use them again should I come up with other projects that can be performed by their company and their professional and yet personable office and field personnel.

The technician was very nice and knowledgeable. He explained things so that we could understand. Hot water tank maintenance and hvac configuration.

I have used Broadview Heating & AC for many years and have always received a confident technician to complete any maintenance or repair needed on my HVAC systems. Very professional company with quality customer service.

He explained there was a loose wire n the generator is fine. It was great he came here in such miserable weather!! Our warranty covered the repair work!!

We have used Broadview Heating for the past 5 years.
The last maintenance was performed by their technician Trent. Trent did a great job.of performing maintenance on our system in a professional manner.

I have been using Broadview Heating for the past 6 years. They do a great job & are completely honest. The Techs are friendly and knowledgeable. I trust & recommend this company.

Hot water tank replacement. Jacob and Ray did a very nice job. Both were personable and courteous. The job was done efficiently and neatly. Very pleased.

Matt did a very checking of our system and located the problem. He was able to fix the problem in a very short time and improved the heat in our house. He also gave many things we can do to improve the heating of our home. Thanks.

Great team! Excellent customer service. The installation team was stellar. Did super work, and were clean, considerate professionals all the way.

Nick did a thorough and professional job of inspecting the electrical system in our home. He provided a detailed report and explained all his findings very well. We appreciate his service.

I just had my entire system replaced by Broadview Heating. I was very, VERY impressed on how great of a job that Ryan & Joel did on the installation. If I could give 6 stars I would. I had a gas line installed, new A/C, and gas furnace. They explained their ideas for running the lines and asked me if I was okay with that. The professionalism was top notch. If any mess was made, they cleaned up. If they ran into any issues, they brought it to my attention and corrected whatever issue arose. They wanted to make sure the client was happy and impressed with the work. Which I was very impressed from beginning to end! I was fortunate enough to find a Diamond in the rough, for HVAC & electrical work. From the moment I called, till the completion of the job - Customer service was outstanding! It is great to see that there are still some companies that put focus on customer service. You definitely earned another life long client.

The team did a great job of installing a new hot water after my request was made a few days ago. I had a non-responsive Home Warranty request since October to December 2025 and knew from previous experience with Broadview Heating I would get immediate results.

Replaced my electric heat pump system to a natural gas system. From the estimate to the install, everything was explained and service was outstanding. The technicians, Ray and Jake did a great job with installation and clean up. Thank you!!

Our experience with Broadview Heating and Cooling was great. From the initial call back, follow up, explanation of options to the install. Angelo and Julio were outstanding, professional and thorough. We appreciated how they kept the areas clean and organized throughout the entire install of our new AC and furnace. Overall extremely satisfied ! Thanks again for the quick service and follow up!