Reviews of local pros in Brook Park, Ohio

4.7 based on 291 reviews Back to the listing
    5

    Very happy with Cleveland Steamer. They were extremely kind and explained the process and what they were doing. My carpets look great, and they were very affordable. I will definitely be using Cleveland Steamer again and would highly recommend them.

    5

    Timely and quality service. They have done several jobs for me over the years, and I price shop. They are easily the least expensive place around.

    5

    The staff was professional and offered good advice on the upkeep of our floors. They arrived right on time and did a thorough job. Our carpets look great!

    5

    Cleveland Steamer w as extremely flexible in scheduling my last minute need for carpet cleaning on one day's notice. Their technician, Dan, called in advance to say he was on his way and then arrived on time. He was extremely easy-going meeting our rather high-strung dog. Equipment setup went very quickly and Dan then tackled the job very efficiently. I had several questions for him which he answered patiently and with useful information. The job, done very well, was finished in short order. We are pleased with Cleveland Steamer and will use them again.

    5

    I had a mildew problem and I called around to many carpet cleaning companies and Cleveland Steamer was the most professional and affordable...I describe my problem and she schedule me for first thing the very next morning. I was so pleased with their work, Dan was so nice and explained everything so well. I will be referring all my friends and family to Cleveland Steamer for all their Carpet needs. Thanks So Much!

    1

    Very unprofessional, I made an appointment with them to do my carpet, my appointment was at 1 it was about 12:30 they didn’t even call to say they are coming! I called around 12:35 to see if they’re going to come because I had moved most of all the furniture for them so they don’t have a hard time and he’s goes I had a flat tire which is understandable things happen so I’m like are y’all still able to come and he didn’t give me a straight answer of yes or no! So about an hour past and I call to check on them to see if they’re okay and if they’re going to come and he’s like the other team had something go wrong with the machine anyways they end up coming around 2 and it started getting the water ready from the sink he’s on his phone half the water is in the sink and half is going in to his bucket because he’s not paying attention and on his phone! Then he leaves his stuff in my house and says he has to go the machine isn’t working he’s going to get another machine it’s been about an hour and he didn’t come back so I call him and he’s like we coming I just have to go put gas which is frustrating coz it took him over an hour to come back and I had to get my kids from school so I just told him to pick his stuff up they’re out on the porch when you come coz I have to get my kids from school!

    5

    We bought a Groupon to have our carpets cleaned. I was a little leery because I couldn't find much info about the company on-line, but we couldn't have been happier with the results. Our carpets look like new, they even got out stains previous cleaners couldn't. They were prompt, courteous and reasonably priced. Highly recommended.

    5

    Very fine service! I had a Groupon which was honored quickly. They also added another room (traffic area) for free. Very professional - carpet was dry in about 6 hours. Very happy :)

    5

    Great prices, great people. Excellent work. Dan and his team are awesome. Excellent with dogs too! A+

    5

    I would highly recommend using this company for all of your Residential or Commercial carpet cleaning needs. They are very professional and my carpet came out looking fantastic. The technician was very polite and made sure that I was happy with everything before he left. I will definitely recommend to family and friends.

    5

    I only trust Cleveland Steamer to get the job done. Dependable, Very professional and they do an excellent job! I’ve recommended them to everybody.

    5

    Wonderful company! I purchased a Groupon and scheduled an appointment immediately. The technician was prompt, knowledgeable and professional. We were so satisfied with the work that we've had Cleveland Steamer out for a second time - to clean upholstered furniture that had been exposed to cigarette smoke. They removed the odor and the furniture looks great!

    5

    Will definitely recommend to others. Dan is very nice and personable. Scheduled a day in advanced, communication skills excellent, friendly, and my carpet looks a whole lot different. Great service was provided and I'm truly happy.

    5

    My carpets and upholstery look fantastic! Dan and Dwayne were very friendly and did a wonderful job all while getting the carpets clean in a stellar amount of time. I will certainly be recommending their services to others and will myself be a return customer.

    5

    Phenomenal job! I had some older pet urine stains and bad smell in my carpet by my senior dog and they got it out. Very nice and professional and great price. Already referred them to a co-worker. Will definitely use again!

    5

    Dan came out and did an awesome job. He worked quickly but thoroughly. Our new house smells much better and the carpet looks great! Very reasonably proced as well. We will definitely use them again. Thanks so much Dan!

    5

    Satisfied every time with Dan and his crews work and results. Cleans our office and restroom floors 2-3 times a year. Exceeds results of larger companies used in the past.

    5

    Great service! I bought a Groupon to clean 5 rooms. They made scheduling easy - I was able to have them come within a week of calling. They communicated well, giving me a call 20 minutes before they arrived on the day of service. They did a great job cleaning the carpets; one room was especially stained and they made it look like new. I would use them again!

    5

    Super fast, friendly customer service. The price was amazing! 2 gentlemen came to clean my carpets, very professional. My carpets look fantastic, every stain removed! Will definitely use their service again! Highly recommendable!
    Oh they cleaned my recliner too, looks brand new!

    5

    I would definitely use them again, they did a great job and were very friendly.

    5

    Dan & Roger did an awesome job! Customer service was top notch! Very friendly and to top it off, my carpet looks great! I highly recommended!