Plumbing reviews in Canton, Ohio

This company is great ! I have several businesses that they service and everyone from top to bottom provides amazing service . When you deal with plumbers, or any contractor you hope to build a relationship with a good person or company. These are good people that you can trust and depend on not to take advantage of you.

Today was the second time Austin Drain came out the same day we called. Again they were professional and resolved the issue immediately. They always clean up after the job is done. I highly recommend this company.

Wow! LIFE SAVERS!! Called them and they came out the same day. They Assessed the situation. They Made an executive decision. They Saved us THOUSANDS of dollars. Dan and Tom Were so kind to my husband and I! Those two are real life super hero's. Dan and Tom showed us that YES there are still good people in this world. 10/10 definitely recommend

I recently had the misfortune of a septic backup which created an emergency need to get a line unclogged. After contacting my plumber who recommended I reach out to Austin Drain I ended up meeting with John and Justin who arrived same day to resolve my issue.

From the time of arriving on site both gentlemen professionally presented themselves, were cognizant of my home, and took the proper precautions from wearing booties and face covering in light of the covert 19 concerns.

Ultimately, the responsiveness, professionalism and reasonable price are all reasons I would highly recommend without reservation Austin Drain.

Amazing Service! Received an estimate Wed job was started and completed Friday. Vince amd Jose were amazing as well and Dan and Dallas and Carly. Professional, polite, and very thorough kept me updated as they performed the job. I would higly recommend Austin Plumbing could not have aaked for better service.

Great service! Very professional and knowledgeable about more than just the job they were hired to do! They came out on a Sunday to clean our main drain and floor drain in and out in 45 min and cleaned up after themselves! Would highly recommend!

I called on a Sunday and I understand if you don't answer. John called me back Monday morning and I scheduled Dallas to come between 2-6pm. No one called me, texted or, emailed me it is now 6pm. Poor communication. Not twenty four hours. I have done a better job for less than minimum wage. Now I have to have pricey Roto-Rooter come to clean the sewage water from my drain. I have not flushed my toilet all day nor have I done my dishes in fear the water will reach the HVAC in my basement. Thanks for nothing!

Our plumbing was backed up due to tree roots. We have had this issue before and usually is an $700 job in the previous city we lived in. Austin came out within two hours of calling, fixed it within an hour-addressed the issue, explained every step, and ended up charging a fraction of the cost. We ended up tipping them because we felt like we robbed them!! I will definitely use this company again!! So thankful!

The boys that came out worked very hard to figure where our plumbing was clogged and fixed the problem. I appreciate all the hard work preformed at the house. They were awesome. I have never used a different plumbing company. I have used Austin now for nearly 30 years and have always appreciated their hard work and honesty.

Austin Drain deserve a 10 star rating !!
🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟
I called at 6:30am and they made me an appointment for 8am to clear the drain problem I was having. They showed up at 7:40am and were done by 8am. They were very friendly, fast, and informative, and they cleaned up the excess mess. The price was very fair. Because of the great service I gave a tip and I will be using them if needed in the future.

Update 4/22/19 Just needed them a second time in our new house and we got the same great friendly fast service! Thanks again!

Great experience with this company! Jose, Dallas and Justin cleared our main line sewer which was clogged in basement and first floor. They were quick to arrive and very polite and professional. They even cleaned up my floors where the water ran. Excellent quality and super affordable. Will continue calling them!!

Super price and What a great company staring with the receptionist, Karli, I believe her name was, if not I apologize, but she was friendly and efficient. Dallas and his co worker were professional and thorough! Dallas even called back as a follow up to make sure everything was still draining fine! Will definitely recommend.

Had issues with the underground drains from my downspouts which required substantial digging/re-routing of the drain lines in my yard. I had several companies quote the work. Austin was the best priced/valued. They completed the work as quoted and went above and beyond to ensure the job was done to my satisfaction. They were on-time each day and did a great job. I'd highly recommend them.

John and his team are reliable, professional and efficient. They have worked on many single family home plumbing repairs and completed a six unit apartment building's plumbing for my company. John got a call in the middle of the night from my tenant that had a burst pipe and was there within an hour to repair. Highly recommended!!

The two gentleman who came to unclog my shower were truly wonderful. They were courteous, kind, and efficient. The response time from when I called to when they showed up was awesome! They even cleaned the bottom of the shower and surrounding area when they were finished. Like my clog never happened. Very impressed with their workmanship and price. A shout out to the wonderful lady who scheduled me in as well! She too, was very professional and kind. Thank you!

My washer in the basement was backing up. I called Austin Drain and they came out that night to clean the main sewer line. Very courteous and professional and cleaned up after. Two days later I had the same issue happen. They were back in a couple of hours- used a larger bit when they cleaned the main and no problems and they did not charge for the second trip out. Highly recommend this company. Can’t say enough good things about their professionalism and responsiveness. Price was competitive as well. Will definitely use them again.

Had a clogged main drain at our business. I called and spoke directly to the owner. They were onsite in less than 2 hours and worked swiftly to clear the issue. Also minized any interference with customers. Highly efficient and very courteous. Would recommend to anyone.

They tell you one price and then when there done they say another price ! And then when you ask them to come back and complete the job they didn't finish they get upset and say their calling the health department on me lol but definitely a waste of good money ! I wldnt let them do it for free ! You need a good company to do your drain ! and do it right the 1st time ! Call someone else like i did ! And they did what Austin said couldn't be done and stick to the price thay say not tell you $200 and then when their done they want $407 but they definitely don't know what their doing !

John & his co-worker were the best! Knowledgeable & friendly. Brought drop clothes to protect floor while completing the job. Quickly assessed the problem. Resolved the standing water/clog in bathroom pipe very fast. Snaked the pipe & ta da! Would highly recommend!

I can not say enough great things about these guys. They have saved me a few times. I have had so many bad experiences with plumbers in the past. I wish I found Austin's so much sooner. I am extremely grateful for them. With all the problems I have had with my house, I have met most of the guys, and they are all awesome. Thank you to Austin's for reinstating my faith in great tradesmen.

Dallas and his co-worker came and cleared tree roots out of my badly clogged main drain the other day, I could tell they cared about doing a thorough , good job. They were very nice and the price seemed very fair. Recommended !