Reviews of local pros in Chesapeake, Ohio

I have used API for plumbing and HVAC repair. They have always been friendly, responsive, and honest. Great local folks! Don't hesitate to contact them.

Always super fast, knowledgeable, and most importantly AFFORDABLE!! Leave it up to these guys! They will take good care of ALL of your needs And Jenny in the office is amazing!!! You’d be crazy not to take part in the “Preventive Maintenance Plan” I’m a lifetime customer for sure!!!

Super friendly staff, very responsive, very knowledgeable. Installed new units in my home way faster than I expected. Clean install didn’t leave a mess to clean up. Very appreciative of API!

Thank you API Service Pros for putting our new stove in! We appreciate it so much for your fast and efficient service.
Also had my furnace put in this past summer by API, and it’s amazing!

Thank you API! Mike did a wonderful job replacing light fixtures in both of our bathrooms. It really made a big difference from what we had. Definitely recommend API!

After a terrible experience with David's Heating and Air, API came within a few hours of contacting them and had our AC up and running within thirty minutes of arrival. Super friendly and knowledgeable staff. Really grateful for their service.

Thank you API Service Pros for your quick response to our ac/heat pump technical problems. Not only was it a quick repair, I felt like the technician was knowledgeable and informative about issues to look for in the future! I would definitely use them for any repair or maintenance needs.
WACounts

I trust API Service Pros to provide excellent service in both my private home and in my commercial business spaces. They are always on time, honest, transparent, and high-quality. Thank you!

We can't say enough about how great Jenny, Andrew and Jeff are! Jenny was so helpful in navigating the process required by our home warranty company. It it weren't for her, we probably would still be waiting for a new water heater! Their commitment to customer service is refreshing in today's environment. They are our go-to for HVAC and other services because they are friendly, helpful and professional.

Mr. Stark came out at the time he said. He was very professional. He was very thorough and knew his job well. I would highly recommend him.

API Service Pros - Do not look anywhere else but this team. I got to know them all by name; Michael - tech, Jenny - Admin, Nikki and Andrew -owner operators, were all amazing in every area desirable of an HVAC company.

Their communication was outstanding, they were punctual, they met their projected goals and lived up to their word. Michael and Andrew were very cautious of my wife's floors, and they came prepared with everything they needed - no running around to pick up forgotten or surprise parts. They installed a new outside unit, evaporator, condenser, expansion valve, upstairs air handler, captured the old refrigerant and departed without a trace! Even the work vans look good!

Jenny and Nikki handled my calls and questions, at one point even getting the third-party home warranty on the line to explain some small non-covered costs before moving forward without my approval.

It's hard to find excellence in this Covid world in which we live. API Service Pros demonstrated it with my family. We thank them immensely.
We know who to request next time we need work done!
API Service Pros

I am so thankful for API! Mike got here and right to work and figured out what was wrong in no time. He went to get the part and had it fixed so quickly. I am very thankful for them. Highly recommend.

Our water would be hot then in a few minutes, run cold. I called API and they set me up with an appointment as soon as possible. Dustin was very informative and explained to me in detail what was going on with the unit. In less than 2 hours, he replaced all the faulty parts and cleaned up the mess that was inside our tank. I can not THANK HIM ENOUGH and I HIGHLY RECOMMEND API for all your service repair needs!!! ❤️

API Service Pros is wonderful. Professional service from start to finish. Technicians introduced them selves and took care to protect our home when moving equipment in and out. Finished the job in one day! Office staff was prompt and courteous. I highly recommend them.

Can’t say enough good things about how not only responsive but professional API was in getting in to help with my furnace issue this morning, only hours after giving them a call. Not only great service but also helpful in understanding the issues that could occur and how I might be able to resolve them myself if something did go wrong in the future. API is always my first go to and definitely recommend this great company for any HVAC related issues in the future!

Called API service pros for some plumbing work. I believe this is the 3rd time my husband and I have used API.. We have had Great experiences every time. The ladies at the office that scheduled appointments Are always very polite and helpful, As are the technicians that have come To our home to do the work. Today we had Jeff take a look at some of our plumbing issues. This is the 2nd time hes done work at our house. He was very professional And efficient. He does a wonderful job explaining the whole process of what hes doing from start to finish. Unfortunately these days it's not always easy to find Quality services but you will definitely find it at API.

Thought I had a problem with a leak in a pipe. Turns out everything was ok and no work was needed.. Jeff was very professional and kind. He didn't charge for the visit since no work was needed. Some places would've taken advantage and have done the work at a nice charge. Jeff was honest and we greatly appreciate that.

10/22/25- Our second time using API. They are always responsive, timely, honest, and professional. I would definitely use them again. Andrew was very kind and professional.

Dustin is worth his weight in GOLD!!! Our hot water heater was leaking, so we made an appointment for a service call. When he read the notes, he called me first thing in the morning and told me exactly what to do, since our heater was still under warranty. With his knowledge and help, we were able to get a new hot water heater that SAME DAY!!! His installation was FLAWLESS!!! You can tell that he actually CARES about his job and the people he is working for. I can not thank him and API enough!!! :)

I have used API for years for my heating/cooling units, and more recently I have used their plumbing services. I have had 4 different employees at my home, and they are all very professional and nice. They are responsive after hours and for emergencies. I cannot recommend them enough.

My first experience with API was through my home warranty. It was an excellent experience. We have used API at least 5 other times since for various issues. They are very professional, knowledgeable, and honest. They fix it right the first time. They offer several scheduling windows for appointments and have always been on time for my appointments. Also, the office gals are very nice and responsive to your needs. I will continue using them. I recommend API!

I am well pleased with your service and you are very kind. I thank you very much for. Sharon