Constraction reviews in Cincinnati, Ohio

They were there when we needed them and did a great job. They are professional, knowledgeable, and skilled in what they do.

SERVPRO was absolutely amazing! Everyone that I spoke to was super helpful and professional. I HIGHLY recommend their services to everyone!

Even though I didnt use them. They showed up on time very informative and help full. Would recommend this company to anyone with property damage needs

The team was thorough and extremely great at walking me through the process and what to expect. Would recommend them to anyone.

The crew from Servpro did a great job cleaning up our place after a recent storm left us with lots of water in the garage.

Every face! every voice! at ServPro is competent, knowledgeable, & extremely professional.
Their moto is " we fix it like it never even happened" and they do!
I give them a solid 5 stars!

Called outside of normal business hours and Brittany came out for a water damage investigation in a time frame that worked for us. Excellent customer service.

The Servpro staff was very professional and courteous. If they were ever running late or behind, they called to let me know. Any and all problems were always addressed. They made a painful process easier.

Chase and Ben were very personable and professional. They did a great job cleaning up the smoke damage in our home. I couldn’t be happier with the work they did!!

When I had an emergency issue with potential mold, Mike at ServPro was quick to return my call. He sent a ServPro tech to assess the situation and told me what to do to remedy the situation. Now a 50 year old sink looks and works as good as new! Thanks Mike!

I highly recommend Servpro! They cleaned my grout and made it look brand new. Kevin is incredibly knowledgeable, his team was prompt, courteous and went above and beyond while at my house.

ThE WORST EXPERIENCE EVER!!
ThEY TOOK THE MONEY AND RAN
Unfinished work
I TOOK THEM TO COURT THEY LOST!!
ThEY APPEALED AND THEY LOST AGAIN!!
THEY OWE mE 6000 DOLLARS
AND THEY ONLY PAUD 400
RUN DONT WALK FROM KEVIN
AT SERPRO OF CHEVIOT!!

Just do it yourself or look elsewhere but do not let your insurance use these guys for your remediation. They come out, have you sign papers without telling you how much it will cost then stuff you with the bill. 2500 dollars for..
-4 hours of removing flood damage materials
-6 humidifiers for less than 24 hrs (way way wayyy overkill for a small basement) which were unprotected by gfci by the way. Seems to me if you specialize in flood damaged homes you would want your equipment protected as well as the people still living in the home but hey you do you.
-didn’t even remove all of said materials. Like really you guys couldn’t be bothered to remove the carpet track? Or what about the soaking wet cloathing items I specifically asked to be removed.
-Your guys are working around my house shirtless. Maybe I’m old school but that is unprofessional in my book.
-it’s not like these guys unclogged the drain or had to work in wet conditions.
-I could go on but for the sake of the review I think you get the point.

So thanks, take your 2500.

I used Servpro to treat a mold issue in the crawlspace of the house I was trying to sell. They quoted me a very reasonable price to do the work and were able to come out in a short period of time. They performed the work quickly, thoroughly and professionally.

They came up to Michigan to help us when Detroit burbs flooded in August 2014. Can't speak more highly of them. They took control of a very big job at a time when we were completely overwhelmed by emotions and loss from the flood. Great work ethic, respectful of our belongings, did all the heavy lifting and all the clean up. They were here for 4 days and worked their butts off. Nice men, good manners, and took time to explain what the chemicals and machines were for. Was worth every penny. Out house smelled like a latrine when it flooded with sewage, and was clean and fresh when they left. Have had no problems or odors since.

The team did an excellent job cleaning up the water damage in the basement. They were thorough, explained the process of clean-up and mold prevention and delivered outstanding results. They were very professional and I highly recommend them.

The owner of this company and the workers that he hires are the most unprofessional set of people I’ve ever seen in the construction business. This guy is a insurance scam waiting to happen. Trying to get paid for work that he has not completed. He’s a snake in the grass. Kind and courteous to your face, but unprofessional and shady and his work. My in-laws have been dealing with him for seven weeks now on a 10 day to two week job at the most. And it’s been almost 2 months now and they still did not complete the job. Do not go to Kevin Hauser. All I can say is I hope he gets what’s coming to him. Not a good person at all to deal with.

My wife did not threaten your hack of a worker. She told her to stop disrespecting her mother and my mother in law! Two week job and it’s been TWO MONTHS!!! Who wouldn’t be upset with this nonsense! Your shoddy management skills and your deceptive tactic is disgusting and My wife and I will let everyone in the area know about you and your insurance scam you are a part of. You’ve done more than fall short on this job! You are totally in the wrong business. Anyone who reads this, take heed. This guy is a joke of a contractor! Just like the other reviewers say….do it yourself!

Now he is withholding their furniture for work he did not complete whatsoever! He owes them money! Trying to charge them for things he hasn’t even done on the job at all. If you want to see the itemized list I can post that too! And hundreds of pictures of his workers tearing up more than they fixed!
STAY AWAY FROM SERVPRO in Cleves, Clifton and Delhi area! The insurance company and adjusters have been notified. And apparently the way this guy handles business, lawyers are the next step!

78 lawsuits against this guy!

Update…

Still denying his guys scratched the countertop and sink! All kinds of odds and ends unfinished!
Total scam artist! DO NOT USE THIS GUY! EVER!
6 months later and still bothering my in-laws with his nonsense. Whoever is giving this guy good reviews is naive! Or his friends on here lying for him. Save your time and insurance money! There is no way this man will ever be considered a professional!

Two week job has now turned into six months!

Servpro was excellent, very professional and very good work. They managed the project professionally and worked around your schedule. Katie at Servpro was especially nice and understanding and most helpful during our experience. Servpro in general made everything easier as far as scheduling work up to working with the insurance company. I will highly recommend them to friends and family.

I was having some trouble finding a great carpet cleaning company to clean my carpets. Kevin H of Serv-pro had done other projects at my mothers house and my house in the past so I thought I’d try them to clean our 1st floor carpets. Amazing results! Our carpets are older and I couldn’t believe the original color had come back to life! So professional, on time, reputable and careful with moving our furniture. I couldn’t be happier! Thank you!

Servpro of Cheviot and Cleves was fantastic to work with. They came out immediately and completely remediated our water and mold problem in a cost effective and very professional way. They were on time and were excellent communicators. Debbie did a great job of handling the insurance claim and billing . I give them my highest rating!

I had a mess as a lady ran her car through my building. Servpro of cleves came right out and cleaned everything up. Then they repaired the damage and not only were they prompt but they did a great job putting everything back. I would definitely recommend them and use them again. Chasity langenecker did a great job.