Home Services reviews in Cincinnati, Ohio

I just wanted to give Nathan and Elliott a shout out!!!!! These two young men are “Awesome” to work with!!! They are very Professional and Hard Working!!!! They made my house look like new again!!! They powered washed my Gutters, Soffits and Stone Walls!!!! I am so happy that I selected “Brighter Day” Exterior Cleaning!!! I give them my highest recommendation!!!!!!

Two young, energetic entrepreneurs did a fabulous job cleaning my gutters!! They aim to please, and are perfectionists in what they do! They work hard, and I highly recommend them!

I had my siding cleaned by brighter day, and they did an absolutely fantastic job. The team was professional, friendly, and showed up on time. They worked carefully but efficiently, and the results were even better than I expected. My siding looks brand new again! I really appreciated their attention to detail and how they made sure everything was spotless before leaving. I’d definitely recommend brighter day to anyone looking for high-quality exterior cleaning services.

I couldn’t be happier with Brighter Day Power Washing! From start to finish, the experience was excellent. They showed up right on time, were friendly and professional, and explained exactly what they were doing. The results blew me away — my driveway, siding, and patio look brand new again. They worked quickly but didn’t cut corners, and they paid attention to every little detail. The pricing was very fair for the quality of work. I’ll definitely be using Brighter Day Power Washing again and recommending them to family and friends.

We had Brighter Day Exterior Cleaning do a full soft wash on our 3000 sq ft, two-story white home built in 1890 — and we couldn’t be happier with the results! The house looks absolutely amazing — bright, clean, and refreshed — and the original wood and paint remained in perfect shape.

The team was incredibly kind, professional, and careful throughout the entire process. The price was beyond reasonable given the size and age of our home, and the quality of the work far exceeded our expectations. They even went above and beyond by cleaning our gutters free of charge after learning that we have a two-year-old and are expecting another baby soon — such a thoughtful gesture!

We’ll absolutely be booking with Brighter Day again. It’s rare to find a company that combines this level of skill, professionalism, and genuine care. Highly recommend!

I can’t say enough good things about Brighter Days Exterior Cleaning! From start to finish, the entire experience was smooth, professional, and exceeded my expectations. Scheduling was easy, and they were incredibly responsive and clear in their communication. On the day of service, the crew arrived right on time, fully equipped, and ready to get to work.

What really stood out to me was their attention to detail. They didn’t just give my driveway and siding a quick rinse—they took the time to do a thorough job and made sure every inch was spotless. Years of built-up grime, mildew, and dirt were completely gone, and my home looked like it had just been painted. Even the areas I thought were beyond saving looked brand new.

The team was also very respectful of my property. They carefully moved a few things out of the way, worked efficiently, and cleaned up everything before leaving. I was especially impressed with how knowledgeable they were about different surfaces—concrete, brick, vinyl siding, even my wood deck—and how they used the right methods and products for each so nothing was damaged.

Beyond the excellent work, their professionalism and customer service really put them over the top. They walked me through the results afterward to make sure I was 100% satisfied, and it was clear they truly take pride in what they do.

If you’re looking for a trustworthy, reliable, and high-quality pressure washing service, Brighter Days Exterior Cleaning is the one to call. My house hasn’t looked this good in years, and I will definitely be using them again for regular maintenance. Worth every penny—highly recommend!

Cory did an amazing job cleaning our carpets. He told us what to expect upfront and didn’t have any hidden charges or gotchas like other services have in the past. Cory walked me around and showed me how wonderful the carpets looked and asked if I had any questions! I would recommend them and will be using them again!

4-14-2026 - By calling Doug from a different phone number I was able to get him on the phone. The minute I said who was calling he immediately hung up on me. Unfortunately I am now going to have to take this man to court.

Original Compliant:
If you have to deal with management, I wish you luck because this has been a horrible experience. The tech forgot his large pump spray bottle sitting on the hardwood in our foyer. I called and texted him that same day to let him know but didn't hear back. 10 days later I realized that the bottle had a slow leak and damaged the hardwood (see pic). This is where the bottle was sitting but the damage spread out into the foyer about 4 feet (see 2nd pic). This happened on December 15th, 2025 and here I am in March of 2026 and still have no resolution. I have called, I have a 42 text message thread with Doug Hauenstein the owner and we have swapped 18 emails. He acknowledged they were at fault but every time I reach out to him, he asks me for something different: pictures of the floor, a quote for the repair, pictures of the floor, fill out a claim form, more pictures of the floor, an invoice for the cost of the repair, etc. Each time I send him something, there's something else he needs.

He wanted to send a "handyman" to fix the floor because he said the bid I got for $760 was too high. I told him I wanted to use a qualified contractor because this is in our foyer and it's the first thing you see when you walk in the door. Our flooring is not standard hardwood so the boards must be replaced and not simply sanded and refinished. I wound up compromising and told him I was willing to pay $200 of the cost for the repair, which would reduce his amount to $560 in effort to make sure the job was done right.

Next Doug sends me this about the contractor who gave me the quote for the repair:
"we were unable to find an active business registration for "White Wood Studios LLC" in Indiana, Ohio, or Delaware."
I sent Doug this contractors LLC registration and EIN (Employer Identification Number) but it seems like he just keeps trying to find reasons to not have to fix our floor.

Next, almost 2 months after they were at my house and after sending everything he has asked for (some things multiple times) Doug sends me this:

From the owner Doug:

"To resolve this matter, please select one of the following three options.

Option A: Internal Resolution
We will issue payment once we receive the following for our records:

- IRS Form W-9: Completed and signed by Daniel T. White.
- Certificate of Insurance (COI): Proof of liability coverage for the repair work.
- Photo Verification: A photo of the completed repair to verify the work described in Invoice #1382.

Option B: Insurance Carrier Claim
If the documentation above cannot be provided, I will turn the file over to our insurance carrier. They will manage the process, which includes an independent investigation of the site and the contractor's credentials.

Option C: Homeowners Insurance Claim
You may choose to file a claim with your own carrier. We will cooperate fully with their subrogation department regarding the incident."

I told Doug we could do Option B and ever since, he has completely ignored any attempt I make to contact him. He will not answer phones calls, emails or texts. I sincerely encourage everyone to not use this company.

3-19-2026 Update to his response: At no point did Doug offer to refund the $419 for the cleaning. Not that I would have been okay with this, I really just want the flooring repaired but there is no truth in his statement. What he offered was 20% off our next cleaning, so basically $80.

Wonderful place and the service.

They're the best

Lost my clothing for the big event

Always a pleasure to deal with.

The item was ready as promised and I received excellent service.

Look at them lines

We have used this dry cleaners for years, They do a awesome job. I would send my friends there. Great Job!!!!

I am very pleased with the cleaning that was done. Everything was pretreated and then very thoroughly cleaned.

I dropped off a coat at Widmer’s on December 20th. I was initially told it would be ready for pickup the following Thursday. However, when I went to pick it up, the store was closed. Two days later, I returned, and the man at the counter Mike confirmed the coat was ready. He seemed irritated and dismissive throughout the interaction, which made the experience even more frustrating. He went to retrieve the coat but then came back to the computer, saying it was misfiled and that he would search again. After another search, he returned and informed me that the coat was still at the plant and told me to come back on Monday.

On Monday, December 30th, I returned to the store, but my coat was still not there. The manager, Jessica, called the plant and assured me they had found it, promising it would be delivered to the store later that day. When I called back a few hours later, Jessica informed me that the coat had not arrived on the delivery truck. She contacted the plant again, only to be told they were unsure what had happened to it. She said she would call all the nearby stores to try to locate it.

Jessica then asked me to follow up on January 2nd. When I called back that day, my coat was still unaccounted for. I also tried reaching out to Widmer’s customer service through their website, but I never received a response.

This was my first time using Widmer’s, and it will definitely be my last. If you value your belongings, I would advise against trusting them. I chose this company based on their great reviews, but they’ve proven incapable of keeping track of a single item.

At this point, I can’t help but wonder if my coat was stolen, rather than just being lost.

We had an area rug that Keith came to clean earlier this month. He was amazing. From the moment I opened the door I was greeted with a smile and his service until he walked out the door was excellent!

The Tennessee Ave location of Widmers masterfully addressed pet stain and odor removal on our living room couch cushions. Pete at the facility was great - thorough, responsive, timely and clear communications throughout. Pete (and Widmers) are the best!!

Ryan at Widmer's just cleaned our carpets and he was AMAZING! He did such a good job and went above and beyond to work on stains that others have not. I cannot say enough about his efforts! We always use Widmer's for our carpets and rugs because of their reliability and professionalism. Great job Ryan! We appreciate you!

I’ve been doing business with this company for 20 plus years they have never let us down and have been on time for every job . Look no further Rega Widmer’s