Home Services reviews in Cincinnati, Ohio

BEWARE! Regardless of my review, Swept Away will simply reply and place the blame of everything on me without taking any responsibility themselves. Whenever hiring a cleaning company, get a DETAILED quote of services and timelines. That way when you repeatedly request 2 people for 2 hours, it doesn’t turn into 3 people for 3 hours (for only 600 sf – go figure). Also, BEWARE they record your phone calls for their own purposes, but will not send the transcript to you even when they say they will. BEWARE, if you aren’t happy with their services, they will not try to make things right, but instead, blame you for misunderstanding. BEWARE, they do nothing to earn your business, talk over you during the conversation, don’t try to rectify the problem, won't email a receipt, and basically give you a who-cares attitude with any dispute. So, BEWARE and hire anyone but Swept Away.

Heather and Sara clean our house every 2 weeks and they do a great job. They are in and out quickly and are always friendly and nice!!! My four year old is always happy to see them and to chat with them and they are great with her!

Samantha and Amy came out today for my first service (ever, literally never thought to hire anyone before!) I could not be more impressed with the attention to detail each of them gave my house! Their customer service was top notch too!!! I can’t wait for my husband to come home and see the amazing work they did today! I have white baseboards again!!! (Something I absolutely have/had no interest in even beginning to do!) thank you girls for the best experience I could possibly have today!!! =)

I was extremely happy with the work these ladies did at my home! They were very thorough and they finished in 2 hours. They did a great job in the bathrooms, in the kitchen, and with the floors. They were very friendly and professional! I would definitely recommend them and I will definitely call them again!
Thank you for your help!

I just love them. Well done. See you in 2 weeks.

They just left my house for my first clean with Swept Away, and they absolutely crushed it. I was able to work outside while they cleaned, I trusted them completely. They were nice and detailed. My house feels lighter, and I’m positive it’s never been this clean before. I’m looking forward to having them back in two weeks!

I used Swept Away recently for a move out cleaning. After they left, I realized they did not do a good job cleaning my shower. The rest of the home was okay. A couple of the cleaners were also taking phone calls while cleaning. This felt a little unprofessional considering that I am paying for their time. Lastly, the quote I received was for two cleaners at an hourly rate each, but three cleaners showed up. I should have been informed that I would be paying for three since that deviated from the initial quote.

I requested an estimate last week from their website and needed to get my house cleaned and sanitized due to my husbands chemo. They got back with me immediately and gave me a reasonable price. They had a cancellation and was able to get me in within a week. Best if all were the fantastic cleaners I had. They did the best job and cleaned my house better than it has been in years.. and I did have a service previously. These girls deserve 10 stars. 💕 I have such peace of mind now. Thank you so much

Amazing service done by the crew that was sent ! I will be recommending this company to others!

I wasn’t going to post a review but I feel like I should warn others. They consistently did not do basic things, like make the bed, vacuum the floor, or ever wipe down the kitchen counter. We live in a small apartment. I shouldn’t come home after a cleaning and immediately sigh and start cleaning… it happened literally every time. (I don’t use my real name on anything public)

Please Boycott this place!! They’re terrible. When they’re training you, they scream at you like you’ve never cleaned before. Very unprofessional, their equipment is absolute garbage, vacuums are older than my grandparents, grandparents 😪😪 DO NOT USE THIS PLACE !!

I was swept away by SWEPT AWAY. My house desperately needed a deep cleaning so I could bring my husband home from a nursing facility. I was embarrassed by our years of neglect. SWEPT AWAY staff were kind, generous, helpful and went right to work. Within a day the spaces I needed cleaned looked wonderful. Walls were washed. Floors were scrubbed. One of the cleaners asked me if I was pleased with the cabinet cleaning. Impressed? I was astonished, delighted, they looked like new. They even installed the new toilet seat I had purchased and swept the front steps. Thank you SWEPT AWAY for your crew: they worked hard, never made me feel judged, and gave me much relief. I'm so glad I hired you and grateful for your kindness. The first night I slept well. My husband is home, safe. Review Reader: If you are embarrassed, don't be. Just call. Get it done and then keep it up (yourself or with regular follow up cleanings.)

They always take great care of me.
They love all my pooches too.

Had a move out cleaning today by Katie and Trinity. They were both warm, welcoming, professional, and fast! My apartment looks spectacular and is definitely ready for the next tenant! Highly recommend!

Absolutely amazing service! The team was professional, punctual, and incredibly thorough. My home has never looked or smelled better. They paid attention to every detail and went above and beyond. Highly recommend this cleaning service to anyone looking for quality and reliability!

Stonewell Cleaning LLC did an amazing job with the post-construction cleaning on my project. Clean, efficient, and professional from start to finish. Highly recommended!

Really respectfully and took care of everything I needed. Also affordable 100% RECOMMENDED

Stonewall cleaning LLC exceeded my own expectations and very detail oriented Highly recommend anyone in state and out of state

Stonewell Cleaning LLC provides outstanding cleaning services for our commercial office. Consistent, professional, and thorough every time. Our office has never looked better!

We used Stonewell Cleaning LLC for a move-in/move-out cleaning, and the results were outstanding. Every room was cleaned in detail, making the property look fresh and well-maintained. Great service and very easy to work with.

The guys at stonewell cleaning really exceeded our expectations. They pay attention to details most cleaning companies miss and leave our space looking spotless every time. You can tell they have high standards and actually care about the quality of their work. Scheduling is smooth, staff is respectful, and the consistency is what really sets them apart. If you’re on the fence — don’t be. They’re worth it.