House Cleaning reviews in Cincinnati, Ohio

Wonderful place and the service.

They're the best

Lost my clothing for the big event

Always a pleasure to deal with.

The item was ready as promised and I received excellent service.

Look at them lines

We have used this dry cleaners for years, They do a awesome job. I would send my friends there. Great Job!!!!

I am very pleased with the cleaning that was done. Everything was pretreated and then very thoroughly cleaned.

I dropped off a coat at Widmer’s on December 20th. I was initially told it would be ready for pickup the following Thursday. However, when I went to pick it up, the store was closed. Two days later, I returned, and the man at the counter Mike confirmed the coat was ready. He seemed irritated and dismissive throughout the interaction, which made the experience even more frustrating. He went to retrieve the coat but then came back to the computer, saying it was misfiled and that he would search again. After another search, he returned and informed me that the coat was still at the plant and told me to come back on Monday.

On Monday, December 30th, I returned to the store, but my coat was still not there. The manager, Jessica, called the plant and assured me they had found it, promising it would be delivered to the store later that day. When I called back a few hours later, Jessica informed me that the coat had not arrived on the delivery truck. She contacted the plant again, only to be told they were unsure what had happened to it. She said she would call all the nearby stores to try to locate it.

Jessica then asked me to follow up on January 2nd. When I called back that day, my coat was still unaccounted for. I also tried reaching out to Widmer’s customer service through their website, but I never received a response.

This was my first time using Widmer’s, and it will definitely be my last. If you value your belongings, I would advise against trusting them. I chose this company based on their great reviews, but they’ve proven incapable of keeping track of a single item.

At this point, I can’t help but wonder if my coat was stolen, rather than just being lost.

We had an area rug that Keith came to clean earlier this month. He was amazing. From the moment I opened the door I was greeted with a smile and his service until he walked out the door was excellent!

The Tennessee Ave location of Widmers masterfully addressed pet stain and odor removal on our living room couch cushions. Pete at the facility was great - thorough, responsive, timely and clear communications throughout. Pete (and Widmers) are the best!!

Ryan at Widmer's just cleaned our carpets and he was AMAZING! He did such a good job and went above and beyond to work on stains that others have not. I cannot say enough about his efforts! We always use Widmer's for our carpets and rugs because of their reliability and professionalism. Great job Ryan! We appreciate you!

I’ve been doing business with this company for 20 plus years they have never let us down and have been on time for every job . Look no further Rega Widmer’s

Cory called and arrived promptly . He was courteous. He answered all my questions.
Did a great job on the couch . It looks great

It’s absolutely astonishing to go to a place to eat dinner on July 29 around 8 o’clock and one of yours service representative is parked across blocking all of the handicap parking to enter a building while it’s open and then you walk in and see him yelling at the hostess of the restaurant about how he is trying to get them to buy his services

We had Cody here today for carpet cleaning. He did an awesome job!!!
Was kind, hardworking and left everything
perfect!!! I will always ask for Cody.

We have used this company for years and have been “happy” with the experience. Unfortunately they have recently increased their pricing, they now base it on a square footage instead of a fixed price. Normally I wouldn’t care but we got the same exact service (actually less because we chose not to clean our stairs cleaned at 3.50 a stair) that we would’ve gotten last year for over $100 more. Our service wasn’t any better, like you would expect for that much more, this is crazy. We only moved forward because we have family coming into town and we really needed to get our carpets cleaned, we will be looking for another company. It’s too bad too, we were happy with them.

We have been having our carpets cleaned by Widmer for almost 10 years. They do a great job of cleaning but changed their pricing model to a price per square foot and it has almost doubled their cost. They say you only pay for the exposed carpet area but I can tell you they didn’t exclude where couches, entertainment centers, beds, dressers or other things were. They do a good job but are extremely high priced compared to other carpet cleaners. I will not be using them again.

The only reason I didn't give 5 stars is because of the price. When I called to schedule, and after I showed hesitation due to a price estimate, I was told that the company has changed owners. I was told that the product they are now using is better but my carpet looks just as good as it did in years passed. I paid close to +$300 more than last year. That's a lot!!
I will say that Cory was excellent. He was prompt and very efficient once he started. He went so far as to put small chairs and floor lamps on styrofoam lifts. As always, our carpeting looks like it's brand new and it's 30+ years old. I usually get it cleaned every year but at these prices, unfortunately, that's going to stop.

Did a great job on windows and gutters!

Great service and quick response. Best price I could find, out of five estimates. I'll be using them again I'm sure...