House Cleaning reviews in Cincinnati, Ohio

Great experience. Had them to clean for a family member and they did an awesome job

Im very happy with ,Cincinnati Tidy Pros,very detailed on time very professional. They truly went beyond my expectations. Highly recommend. Will be using there services for reccuring.

They provided my home with quality, friendly cleaning services. They are reliable and did a professional job. The cleaning was top notch quality. I recommend to anyone. Thanks Cincinnati Tidy Pros!

Cincinnati Tidy Pros did an outstanding job! They showed up right on time and got straight to work. I was so impressed with the attention to detail—every corner, surface, and space was left spotless. It honestly felt like they cared about my home as much as I do. Their professionalism and thoroughness really stood out, and I can already tell I’ll be a recurring client from here on out. Highly recommend!

Great service with a professional and charming staff!

I recently had them clean my place and they were great and affordably priced too!

I am very happy with this service. I have had a few issues, but the company has resolved each of them to my satisfaction. Their employees have been prompt and courteous with good work ethics. I would definitely recommend them.

Cleaning is satisfactory. Scheduling is the problem--i can request a Tuesday morning, for example, but not a specific time. I'm stuck at home all morning looking out the window for the merry Maids employee to pull up. If scheduling and timing could be addressed, I'd be much happier with this service. Or if the cleaning was extraordinary (for example, my coffee table is on wheels and is easily moved around--can we vacuum under that, too, instead of just around it?).

Customer service, communication, and pricing were far better than Molly Maids. When the cleaning crew arrived on time, they got straight to work. Will use again.

Merry Maids has been a great help to me. Due to a chronic illness, I depend on Merry Maids to help me with the housework. Lisa does a great job. Chris and Amanda are very flexible with the scheduling. THANK YOU MERRY MAIDS!

Merry maids has been cleaning my home for twenty years. They do a good standard clean. It is surface and not a deep clean. They used to do a deep clean every few cleanings and take a room and wash down baseboards, clean light switch plates, upper corners if cobwebs, scrub doors, etc… they also used to leave a checklist of what they cleaned, whether or not it was a deep clean.
It would be appreciated if the merry maids would use a cleaner on the floors, not just a damp mop and clean under things on kitchen counters.
The maids have been courteous and professional with me as their client. I’m sure they have a checklist of things they are supposed to clean in each room, but that is not shared with the client anymore. I appreciate Jessica and the cleaning she has been doing since Lynn has retired.

3 stars bc the first team member they sent out did a horrible job (1 star). We were very upset & almost fired them. However, they offered to do a complete re-clean and the team member they sent out did a fantastic job (5 stars). It’s interesting that I was only asked to rate them when I rated the reclean as 5 stars but nothing with the 1 star. Makes the ratings lop-sided.

Disappointing… The job wasn’t finished. We had a rep visit to discuss DEEP cleaning and determine a price. Two workers were scheduled to visit on two consecutive days. A fine general cleaning was done, but not a DEEP cleaning. The housekeepers had no idea this was a DEEP cleaning assignment. They did a fine job for a standard cleaning - but there was more dusting than cleaning. We contacted the local office manager after day #1 and day #2. We were specific about issues and even supplied photos. We asked them to set a date to return and complete the job. She said NO, stating they had underbid the job. This is unfortunate, but we expected them to honor their quoted rate, especially since their rep visited the house and set the price.

they made my gross fridge and freezer look new.
the floors were gorgeous
the blinds and window sills looked dusty still.
i would use them again. my house took on a lot of dirt during the move and thought they did well for the price.
they were able to fit me in in a very short time frame and i appreciated that, that was the main reason they got my business

Merry Maids came in and took very good care of us. Very pleased with their quality of work and especially their responsiveness. Before and after was like night and day

Mark and his team did a great job. It had snowed the day they were supposed to come to do the cleaning. Since I was preparing the house to go on the market, I was worried that they would cancel. Mark knew my deadlines and showed up himself and his office manager to clean the house themselves, since everyone called off because of the snow. They went above and beyond. Also, they did an amazing job cleaning everything from top to bottom!

My fiancé and I were in the market for a cleaning service since we were expecting the birth of our second child - we didn’t want the extra responsibility of cleaning the house, plus knowing someone will be deep cleaning and disinfecting with a newborn around was reason enough for us to search. The initial meeting with Merry Maids was ok - THEY DO NOT GIVE THE BEST PRICE UP FRONT - which should have been warning enough for me - I don’t like to haggle - give me your best price and let me make a decision based on that. Once I got them down to the lowest price they offer I decided to take a chance. The initial clean is a “Deep Clean” of the whole house so it cost extra - $227 for a three bedroom two and a half bath - very normal home. The cleaning crew showed up in an unmarked car, looking very unprofessional and reeking of cigarette smoke. Ok they are cleaning ladies - I wouldn’t worry much on my appearance either, well it was a direct reflection of their work ethic. It smelled great but nothing was cleaned - dust and cobwebs in every room, microwave/range not touched, cabinet fronts and dishwasher not touched, oven door not touched, fans were not touched.

The worst part is the customer service. After recieving a text from the company asking how it was - and asking for my money back, nothing happened. I emailed my sales lady who sold the service to us- no reply. I finally called the office and had to harass the poor lady who answered the phone who had to get the owner involved to give me a refund. Even though the “guarantee” their work.

When you are selling a service and you do not perform service as guaranteed - it is the same as not recieving an item that you pay for. Very unimpressed with just about every aspect of my experience.

Great job! On time, worked quickly. I'm very happy! I will use them again, 😊

This last duet of girls arrived late in the day. They seemed tired and their cleaning wasn’t as efficient as past help. I have to pick us grandson from school at 3:30, just after they arrived. The seemed rushed ant less attentive to the job than past cleaners. First disappointment.🙃🙁.

It would be nice to know their arrival time sooner than the morning of the day since i need to arrange school transportation for my grandson.

All other services have been good. I don’t seem to experience that nice clean smell that my mother received from her Merry Maids in Indianapolis. Have the products changed?

I have used Merry Maids for many, many years, due to having a bad back and can’t clean as good as I would like to. I also, have them clean my Dad’s house. Samantha cleaned his house beautifully and unfortunately he had collapsed that morning, so Samantha and Chris, from the office, helped me with this very difficult situation, as well, because it happened right before she got there.. This is why I continue to work with them. They are willing to go above and beyond and deeply care that you are taken care of! Thanks, again, Merry Maids, Samantha, and Chris! It was a scary day, that you guys made a whole lot better and Dad had a gorgeous, clean house to come home to. I can’t thank you all enough! There are not enough words!

Kim is fantastic, she does a great job cleaning our house. Everything smells so great after she's done. Not to mention Kim is also just a great person. I would highly recommend Merry Maids.