Reviews of local pros in Circleville, Ohio

Great group love working with them! Purchased new furnace and air conditioner and they did an amazing job, reasonably priced and was very tidy! Would Highly recommend!!!

I'll only call Stephen Hurst Pack!! I had no heat and Bryndan found that it was my inducer motor needing to be replaced. He checked to see if they had in stock, but unfortunately they needed to order. Bryndan ensured me that they would have it in the day and be able to install it for me. When I contacted the office and spoke with Becky and Cathy they were very helpful, friendly, and professional. When I spoke with Becky to get an estimate she was honest and gave me options that were beneficial for me. I really appreciate them all at Stephen Hurst Pack!!

We've been customers of Hurst Pack for about 30 years and have purchased all of our heating from them for two different residences. Hurst Pack heating and cooling listen to what equipment you want and they make sure you get what you're asking for. That was important to us because others came to do an estimate and just basically told us what they would do. Stephen listens and will make suggestions then he gives you options in writing with prices. They showed up on the appointment time and day, installed our new furnace and ac, they had to make some modifications to some things as well. Equipment is just purring away! Perfect!

I have not used them personally, but I had an encounter today with one of their technicians and he was the absolute rudest person I have ever met. They were working on the AC of the apartment above mine and chose to connect their hose to my outside water spigot. I asked the technician how long he would be as my son was showering and with the hose connected it greatly reduced our water pressure. He snapped back at me ‘well I need water and that’s the only connection!’ Well that didn’t answer my question. I replied okay, but that’s my water, it reduces our water pressure… ‘okay, take it up with your landlord! They hired me to do a job and I’m doing it!’ Never once told me how long he would be. I just wanted to know before my son was unable to wash shampoo from his hair as this rude man was using MY water. I have never been spoken to so rudely by someone providing a service like this. Don’t know his name but he had curly hair in a man bun and a horrible attitude! I hope this message reaches his employer so they know what kind of image their employees are portraying of their company.

Adam came out to service our Lennox furnace and was so great. These is an honest business and we are fortunate to have them in Circleville!

A few weeks back our air conditioning unit went out.

I called Stephen Hurst Pack’s office and talked to Becky who was beyond helpful. She got me on the schedule fairly quickly.

Steve came out and gave me an estimate. Within a few days Steve was here installing the unit outside and the handler in the attic. Steve worked for almost 3 days, at one point it was over 120 degrees in the attic. Regardless of the heat, Steve was able to get the new unit installed.

Their customer service is second to none and we are beyond appreciative of their hard work and getting our house cooled down!

Highly recommended!!!

Done an awesome job.

They did an amazing job.

Wonderful service great people! Thanks 💞

I really appreciate this company. Professional, caring and patient with me.

These guys were on time, they only charged me for the work which was Fair.
Very professional.

They didn’t even work on it they had another company do it and the other company charged me 16.50 cut my wire and said they replaced the wire what a joke

I waited all day just for them to be a no show! I understand things happen. That’s why I called to check on them. I was left on hold for ten minutes for the man to say…I’m sorry, after looking into this I don’t have any reason why we were a no show. Would you like to reschedule? Nope!

Our furnace quit working last night, so I got up and made a phone call right when they open. I was originally told it would be the next day. Not something you want to hear when wind chills are negative something. It was within the hour, I received a phone call back from this company and they told me they could come today, this was very exciting. She told me that the technician would arrive within 20 mins. 20 mins later our technician Alex arrived and he was great from the start, he started asking questions right away to get an idea of what was going on, I explained it to him and showed him where the furnace was. He was quickly able to diagnose the problem, and explain to me what exactly what was wrong. He went beyond that and said he wanted to do some more work to try to make sure this same problem doesn't happen again. I asked him about the pricing, and he was able to give me a clear answer. Once Alex was told to go ahead and complete the work, he was able to do it fairly quickly. This is the second time we have used this company, the first time being 3 years ago for the same problem. We will continue to use this company for all our HVAC needs. Thank you, again Alex for making it to our house today and getting our furnace running again during this very cold snap that we are having, you saved us all from being cold another night!

Heath was very communicative and came out twice in a row to ensure the issue got fixed! We really appreciate his help!

Good service and nice workers

Friendly and professional service.

Worked on my water heater and were amazing

Very prompt and friendly.

Very helpful

Prompt and professional. Highly recommended.