Constraction reviews in Cleveland, Ohio

Had a great experience with the whole team! Ryan was super helpful with texting us updates for timing of their arrival, etc. Would highly recommend Integrated for your home contracting needs.

Integrated Restoration was hired to clean the ducts in our house. Not only was the work very good, efficient, and thorough but the staff of Integrated was professional and courteous from the initial quote all the way to the completion of the job.

Update to my initial poor review:

There was a lot of miscommunication that occurred on both sides and was not the fault of IR. Upon seeing my review they immediately followed up with my husband and someone inspected our attic this morning. Additionally, I was made aware of information that was previously withheld from me (think of a game of telephone where a line is kinked). I do not put that blame on IR.

Additionally, they did make us aware that the City of Eastlake did make our repair more complicated.

They have set a plan for repair of our attic.

I think this shows a level of integrity that many companies don’t have because instead of just blowing off a negative review, they responded, acted efficiently, and communicated (and realistically, they may have been communicating better this entire time but that was not being relayed to me when I expressed my intense displeasure.)

I would like to thank the team, Ricky especially, for reaching out and handling this swiftly. I would recommend IR to local friends or family.

While I haven't personally needed services at Integrated Restoration, but I’ve been incredibly impressed by Jenna's professionalism and knowledge in the field. They specialize in mold and fire damage restoration and are clearly passionate about helping people recover from some of the most difficult situations. They are approachable, trustworthy, and dedicated to getting the job done right. I wouldn’t hesitate to recommend Intregrated Restoration to anyone in need of restoration services!

Ricky Kertis and Dom did a tremendous job on a commercial clients fire and cleanup! They are everything you need in a pinch! Responsive, honest, and hard working!

Would not hesitate to call Integrated Restoration again in the future!

A++++

Integrated Restoration is an awesome company. The insurance company didn’t want to pay the quote, but Integrated went up for bat, and hit a home run. They were respectful,friendly and on time. Would refer this company 😻

I had an appointment with Kevin to look at some water damage in my home. He arrived right on time and was great to work with. He explained what he was seeing and gave me options to remedy the problem without being pushy. Would definitely recommend.

Mike and his team at Integrated did great work. Ricky Kertis was fantastic, very informative and was huge helping through many administrative hurdles with the insurance claim process.

Had the integrated team out to help with a mold issue in my mother-in-law's basement and I couldn't be more pleased with the service. The technician was extremely knowledgeable and honest about what did and did not need to be done to remedy the situation and make it safe for the grandkids. They were very prompt, patient, and answered all of our questions before quickly tackling the mold issue. Overall a very positive experience and I will definitely call Integrated for my next restoration emergency.

I had a potential water intrusion at my property and found Integrated Restoration. Dom and his team were extremely helpful in answering my questions about both potential mold and water related issues. They clearly value customer service and results. I had a great experience and would definitely recommend them to anyone needing help.

Integrated Restoration and Dom did an excellent job on basement water drainage, mold removal, clean out and wall painting. The quote gave a step-by-step procedure which Dom explained. During the process Dom stayed in touch with us with updates as the work progressed. Excellent communication. We were very pleased with the results. Highly recommended!!

I had a potential mold issue at my property in University Heights and was referred to Integrated Restoration. Dom and his team came out to inspect and were extremely knowledgeable about both mold and water related issues. They took the time to explain everything and answer all my questions. I had a great experience and would definitely use them again and recommend them to anyone needing help.

Our basement flooded, within an hour of calling the team was at our house, beginning work to clear out and remediate. From there they were amazing through the entire process, advising and helping through to new flooring down.

I could not recommend Integrated Restoration enough for flood damage and remediation or any of the work they do! Thank you Integrated!

These guys did a great job restoring my house when I accidentally lit the side of my garage on fire. Initially I had contracted with Servepro but they left me high and dry with the restoration work. I was struggling to get a restoration company that would return my calls. Out of the blue restoration calls me and send somebody out, they worked entirely with my insurance company to get a budget approved and start the work. They replaced drywall, repainted the whole room (and ceiling), put all new siding on my house and also came out to paint it. Their contractors across the board did excellent work, see picture. It was not a simple one step job so I urge anyone working with a restoration company to have patience as they are coordinating multiple subcontractors and contend with weather. If you need restoration work I urge you to call Mitch Z. At integrated.

Edited 2.7.2026: IF I COULD GIVE THEM TEN STARS I WOULD. Here's a recap of my recent disaster!!

2.7.2026 review: When your property needs disaster mitigation, look no further than Integrated Restoration:

Sunday night last week my heart broke as I viewed water pouring through walls and floors at a home that was completely renovated two years ago. Ice damming AND a burst pipe were wreaking havoc on the beautiful floors and walls. I mobilized several contractors via text, then called Integrated Restoration but I was interrupted with an emergency call from my plumber while I was in the process of leaving a message.

Here's the FIRST really impressive thing: Although I hadn't left my phone number due to the plumber's interruption, five minutes later my phone rang with an Integrated representative calling ME to ask how they could help. They'd heard the partial message, looked at the phone logs, found my number, and called me back. Dominic was my first contact, and he was great. He put my mind at ease, gave me next steps, and shared his personal phone number so I could remain in touch seamlessly.

Within several hours of our conversation, a crew was scheduled for early Monday to assess the damage and begin damage mitigation.
Technician Josh T. arrived earlier than scheduled despite the fact that the company was handling numerous other ice damming and broken pipe emergencies. He explained the process, viewed the situation, and put my anxiety to rest with his kindness and gentle sense of humor. I signed an authorization for work, and within hours, floors were removed, dryers were in place, and the house was on the way to being put back together.

Josh made it clear that there were a number of ways to move forward. They could do the damage mitigation only, OR, they could also be involved with restoring the property. There was no push to sell up or overreach. Three days later: the property is completely dried and cleaned, floors are removed, and Monday morning next week, new flooring install will begin.

Dominic continued to remain in touch, and Josh has stayed close, insuring that we have been 100% satisfied at every step.

What began as a very stressful situation was resolved seamlessly.

Thank you Dominic, Josh, and Ricky (owner)! You're truly the best!So impressed with the team at Integrated Restoration! Jenna and Ricky have a great sense of urgency …. that’s what you need when you are seeking disaster mitigation services. They are nimble and responsive and will offer practical solutions to get your space back in order.

We are currently experiencing a roof issue in our home due to the massive snow storm that hit over the past week. I called Integrated, spoke with Kevin Dellatre, their Estimator, and he walked me through their process. Kevin gave me tips on how to minimize my damage and personally came out to write an estimate covering all damage for my insurance. I am extremely happy with Integrated's service.

Had a flood issue that ruined all my floors in the condo. Martin did a great job coordinating on time with his work crew cleaning and replacing all my floors. Always kept it professional and updated me in a timely manner. Ricky understood my stress with the process showed professionalism in helping me have a smooth process with the project. I would definitely recommend.

Integrated Restoration has done absolutely fantastic work every time I have worked with them. As someone who has worked in the property insurance industry for years, I can confidently say that Integrated Restoration is one of the best companies in the Cleveland Area. I highly recommend them.

I had a leak at my house in Orange this fall. It caused significant damage to the house's frame, windows and drywall. Mike Stuckart personally came out, assessed my damage and informed me we needed to have it done before the Winter storms. He personally saw to it that qualified laborers working for Integrated showed up as scheduled and began work. They fixed my house, left no mess and we've had no issue since. I HIGHLY recommend Integrated for any reconstruction work in the Cleveland area.

Rick and his team were amazing when our. Basement flooded like crazy from a frozen pipe bursting. They moved fast and were very thorough - we were leaving for a trip and they jumped into action and were very trustworthy with their work and approach. Couldn’t recommend them more!

I never knew how far Water could run regardless to it, It loo Intergrated Restoration are angels sent from heaven. They came into my home professionally they were always on time. They did a complete restoration to my home and now it looks like it was before the flooding. I was very impressed with the work that they did. You can’t improve perfection but what I was more impressed with was the team of employees who represented the company very well one particular person that I was constantly in contact with his name is Jake I cannot tell you how he became almost like family to me kind considerate just someone you would always like to have around the company is where I will go. If anyone asks me for a referral hopefully, I will never have to have this problem again, but if I do, I know who I’m calling integrated restoration thank you.