Home Services reviews in Cleveland, Ohio

They clean my salon and my home and it’s always top tier service! They take their time and do an amazing job a detail cleaning! This is the only cleaning company in the city I will work with! Extremely professional!

The cleaning I received was the best I’ve had! She was referred to me by a few friends!

Definitely will have her return. Very respectful and thorough. It was a rough start, I felt bad but she made me very happy and comfortable! Definitely recommend!

Jessica has always conducted herself in a professional manner - responsive, amazing work ethic, friendly, and timely.
I never had any issues with her and if there are last minute schedule changes, she is understanding and tries to accommodate the change.
For the cleaning services, I never had a complaint. It is completed in a timely, efficient, and beautiful manner every time.
I highly recommend her services!

Jessica is fantastic. Always friendly, easy to work with, and does a great job. We have been working with her for over a year and are always very impressed. Also our dog loves her & she is so great with him & knows how to clean homes with animals in them. She is incredibly reasonably priced for the area as well (I priced out a lot of people before choosing TCB). Would highly recommend!

Very reliable and wonderful service. The owner Jessica is a lovely person, makes the process easy. Recommend for overall value and trust.

3-25-24
If you want to throw hundreds of dollar down the drain, hire this company. This has to be the WORST cleaning service I have ever hired. You can see below how the place was left and I was given nothing but excuses as to why it was left that way. I paid $400 for a deep move out clean of a vacant unit. I was offered a $100 refund which I did not accept, but was still sent to me anyways. Beard trimmings were still left in bathroom sink drawers. I was told by the owner, Jessica, that the grout was unclean-able and needed to be regrouted. Yet, I went down 36 hours later with dawn dish soap and a scrub brush and within 5 minutes it looked much better. She never offered to come back and fix it, only wanted to argue with me. I was told that her leaving chemicals on the grout overnight must have loosed it up and that’s why I was able to clean it. I was never told once that chemicals were being left on surfaces overnight. I asked for all the walls to be cleaned and you can clearly see that was not done. There is a booger still on the wall. I was also told that since they had to turn the heat on, that’s why there is debris and gunk all over the floor in the entire place. Plus, there was a closet that wasn’t even touched. Dog food kibbles all over it still. In the pictures there is a side by side of white marble tile. How TCB maids left it and what it looked like after 5 minutes of cleaning with a scrub brush and Dawn dish soap myself. Jessica also told me over the phone she poured bleach on the white marble. Which as a professional cleaner, she should know that bleach oxidizes marble and leaves it yellow and should never be done. Please save your money, and go anywhere else.

***UPDATE***

4-3-24
After multiple back and forths with Jessica where I asked for a refund or for the work to be fixed, she offered to give me back $100 and said that she would come back and try to fix the glaring omissions from her previous effort. I was willing to let her try again in good faith, however, five minutes before she was supposed to show up she sent me a story about how she was “stuck in traffic” and would be delayed by almost an hour. I told her to come in an hour and she didn’t respond. I had taken off work to meet her at the property to be cleaned and accommodate her schedule to try and give her the chance to make things right. She ultimately never showed up that day.

I ended up hiring another company who, for only $50 more than TCB, brought a six person crew and cleaned the space thoroughly. The difference in attention to detail was shocking. No wax or boogers left on the walls, no beard trimmings in the drawers, a clean oven, and clean grout which Jessica told me needed to be replaced, but which came up with a few minutes and some elbow grease.

I don’t know if I caught her on a bad day, but the lack of effort on her part was so disappointing. I hired her because of the glowing reviews, but my experience has been awful. A complete waste of time and money. And the lack of accountability and follow through only solidified my opinion. Write off my experience at your peril. There are much better companies to spend your money with.

The team did good cleaning my house! Thanks guys

I love this company very responsible and very respectable this is the one every one should use THANKS YOU GUYS SEE YALL ON THE NEXT JOB

Service was great Yall don’t know how it feels walking into your home hearing the same music You would play cleaning up 🥰🔥🥳 it was fire I LOVE YOUR SERVICE

Emailed this place over a week ago and no one has responded as of yet. Thankfully it wasn't an emergency situation where I needed the services immediately but you would think I would've heard something back by now... So I will mark them off my list due to poor communication

This is one of the best cleaning companies I ever used. I highly recommend this cleaning business to everyone! 😁 Thank you Tonya your the best🙏🏾🙏🏾🙏🏾

Excellent work!!! She turned a damaged bathroom, (from roof damage and leaks), to what literally looks a new restroom. Amazing!!!.. I can't thank her enough, THANK YOU TEE!!!...

Tonya does an amazing job cleaning for me! I would recommend her to anyone! She goes above and beyond. A+++++

The best cleaning services ever! We do the 2x a month and my house has never looked better. Love Tonya!

The cleaners were very polite and on time. They went above and beyond my expectations. I will definitely use them again and highly recommend anyone looking for a great cleaning service to call this company.

Tonya is sweet professional and very courteous!

I really needed a deep clean for my home and Sparkling Tee's cleaning exceeded my expectations. Everything I said I wanted clean was cleaned and even beyond. There is attention to detail. The owner is the nicest woman, professional, and I will be using her services again!

Sparkling Tee’s Cleaning is my go to company for my move in and move outs! I have saved a lot of time and money utilizing her services. She will clean a stove and refrigerator brand new. Floors and carpet look immaculate. My windows and tables were so clean it appeared the glass was missing. She turned a week project into a one day worry free process! Extremely professional and thorough job. Highly satisfied customer! This company is truly deserving of five stars!

Our church has been using their services for about 18 months, and we couldn't be happier with Sparkling Tee's commitment to excellency and professionalism. I would highly recommend them for your small business or non-profit!

Excelente
Recomiendo altamente a Lara Professional Cleaning

Excellent and professional cleaning!